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Temporary Customer Service Agent Jobs in Springfield, OH

Authentic

Customer Service Agent

Dayton, OH · On-site

$15 - $20.25/hr

Build long-term relationships with policyholders and agent partners to drive retention and loyalty ... Prior customer service or client-facing experience is a plus. * Enjoys interacting and learning ...

Authentic

Customer Service Agent

Dayton, OH

$15 - $20.25/hr

Build long-term relationships with policyholders and agent partners to drive retention and loyalty ... Prior customer service or client-facing experience is a plus. * Enjoys interacting and learning ...

Authentic

Customer Service Agent

Dayton, OH

$15 - $20.25/hr

Build long-term relationships with policyholders and agent partners to drive retention and loyalty ... Prior customer service or client-facing experience is a plus. * Enjoys interacting and learning ...

Authentic

Customer Service Agent

Dayton, OH · On-site

$15 - $20.25/hr

Build long-term relationships with policyholders and agent partners to drive retention and loyalty ... Prior customer service or client-facing experience is a plus. * Enjoys interacting and learning ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Morris Furniture Co.,INC.

Customer Care Agent

Fairborn, OH

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive ... Provide outstanding customer service with first contact resolution for all channels including ...

Morris Furniture Co.,INC.

Customer Care Agent

Fairborn, OH

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive ... Provide outstanding customer service with first contact resolution for all channels including ...

Morris Furniture Co., Inc.

Customer Care Agent

Fairborn, OH · On-site

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive ... Provide outstanding customer service with first contact resolution for all channels including ...

Commonwealth Hotels

Hotel Front Desk Agent

Beavercreek, OH

$13.25 - $16.75/hr

Courtyard by Marriott Dayton Beavercreek, Ohio is seeking a Hotel Guest Service Agent, Hotel Desk ... Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is ...

Commonwealth Hotels

Hotel Front Desk Agent

Beavercreek, OH · On-site

$13.25 - $16.75/hr

Courtyard by Marriott Dayton Beavercreek, Ohio is seeking a Hotel Guest Service Agent, Hotel Desk ... Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is ...

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Temporary Customer Service Agent information

See Springfield, OH salary details

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$16

$24

How much do temporary customer service agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for temporary customer service agent in Springfield, OH is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What are some common challenges faced by Temporary Customer Service Agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is a Temporary Customer Service Agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

What are the most commonly searched types of Customer Service Agent jobs in Springfield, OH? The most popular types of Customer Service Agent jobs in Springfield, OH are:
What are popular job titles related to Temporary Customer Service Agent jobs in Springfield, OH? For Temporary Customer Service Agent jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service Agent jobs in Springfield, OH look for? The top searched job categories for Temporary Customer Service Agent jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Temporary Customer Service Agent jobs? Cities near Springfield, OH with the most Temporary Customer Service Agent job openings:
Temporary Customer Service Agent jobs near you
Customer Service Agent

Customer Service Agent

Authentic

Dayton, OH • On-site

$15 - $20.25/hr

Other

Posted 23 days ago

Job description

About the Job

Thoughtful individuals who demonstrate skills that reflect a proactive and strategic approach to problem resolution. This position is an excellent opportunity to
advance quickly in the insurance industry. We support a diverse and inclusive atmosphere where everyone's individuality and the unique impact on the company is appreciated.

Policy Consulting & Servicing

  • Support new business quoting and application processes
  • Process policy changes, endorsements, cancellations, and reinstatements accurately and efficiently
  • Review and explain policy documents, declarations pages, and coverage details in clear, plain language
  • Support new business quoting and application processes in collaboration with underwriting

Billing & Payment Support

  • Assist customers with billing inquiries, payment plan setup, and account reconciliation
  • Process payments, issue refunds, and resolve billing discrepancies in a timely manner
  • Communicate upcoming renewals, premium changes, and payment due dates proactively

Customer Satisfaction & Relationship Building

  • Deliver a consistently outstanding customer experience across all interactions - phone, email, and chat
  • Follow up on open issues and ensure resolution to the customer's satisfaction
  • Gather and document customer feedback to surface trends and improvement
  • opportunities
  • Build long-term relationships with policyholders and agent partners to drive retention and loyalty
  • Escalate complex or sensitive issues to senior staff with full context and recommended next steps

General Operations

  • Maintain accurate and thorough records of all customer interactions in our CRM system
  • Adhere to state insurance regulations, compliance guidelines, and company policies
  • Participate in ongoing training, team meetings, and quality assurance reviews
  • Support cross-functional initiatives and collaborate with underwriting, claims, and billing teams

Qualifications

  • Property & Casualty insurance license preferred but not required. Must be open to a path towards licensing
  • Strong communication skills (written and verbal) and a customer-first mindset.
  • Organized and detail-oriented, with the ability to manage multiple tasks.
  • Interest in automation, chatbots, or customer support technology.
  • Comfortable using tech-forward tooling
  • Proactive learner eager to contribute to both customer-facing and internal initiatives.
  • Prior customer service or client-facing experience is a plus.
  • Enjoys interacting and learning from our customers (small businesses).

Apply