... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...
... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...
Quality Analyst
Concord, NC · Remote
... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...
Quality Analyst
Concord, NC · Remote
... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...
Quality Analyst
Concord, NC · Remote
... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...
Quality Analyst
Concord, NC · Remote
... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...
Quality Analyst
Mesa, AZ · On-site
Medical
Life
PTO
... of root cause analysis and implementation of corrective actions with resolution of customer ... Oversee and support service part customer quality issues and warranty claims as necessary- working ...
Quality Analyst
Mesa, AZ · On-site
Medical
Life
PTO
... of root cause analysis and implementation of corrective actions with resolution of customer ... Oversee and support service part customer quality issues and warranty claims as necessary- working ...
Quality Analyst
Milwaukee, WI · On-site
$20 - $24/hr
Quality Analyst Location: Milwaukee, WI (Lewis Center, 615 E. Michigan Street, 53202) Duration ... Potential for temp-to-perm based on performance and fit. Why BCforward? At BCforward, we believe in ...
Quality Analyst
Milwaukee, WI · On-site
$20 - $24/hr
Quality Analyst Location: Milwaukee, WI (Lewis Center, 615 E. Michigan Street, 53202) Duration ... Potential for temp-to-perm based on performance and fit. Why BCforward? At BCforward, we believe in ...
Claims Operations Quality Assurance Specialist
Omaha, NE · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Evaluate claims processing for adherence to established procedures, authority guidelines, controls ... Analyze QA results to identify trends in payment errors, setup accuracy, missing or incomplete ...
Claims Operations Quality Assurance Specialist
Omaha, NE · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Evaluate claims processing for adherence to established procedures, authority guidelines, controls ... Analyze QA results to identify trends in payment errors, setup accuracy, missing or incomplete ...
Quality Analyst
Hayward, CA · On-site
$33.13 - $40.28/hr
Medical
Dental
Vision
Life
Retirement
PTO
Quality Analyst The Quality Analyst plays a key role in ensuring that production-scale materials ... If eligible, the benefits available for this temporary role may include the following: * Medical ...
New
Quick apply
Quality Analyst
Hayward, CA · On-site
$33.13 - $40.28/hr
Medical
Dental
Vision
Life
Retirement
PTO
Quality Analyst The Quality Analyst plays a key role in ensuring that production-scale materials ... If eligible, the benefits available for this temporary role may include the following: * Medical ...
New
Quality Analyst
Allen Park, MI · On-site
Medical
Dental
Vision
Life
PTO
Define and investigate warranty claims LTIS (0 - 3 MIS) and HTIS (12 - 36 MIS) including developing ... Provide data and analysis to support Quality Assessment in the launch scorecard [Launch Quality ...
Quality Analyst
Allen Park, MI · On-site
Medical
Dental
Vision
Life
PTO
Define and investigate warranty claims LTIS (0 - 3 MIS) and HTIS (12 - 36 MIS) including developing ... Provide data and analysis to support Quality Assessment in the launch scorecard [Launch Quality ...
Corporate Quality Analyst
Ashland City, TN · Hybrid
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · Hybrid
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · On-site
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · On-site
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · On-site
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · On-site
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · On-site
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · On-site
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · Hybrid
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Corporate Quality Analyst
Ashland City, TN · Hybrid
Medical
Dental
Life
Retirement
Identify common installation or usage issues contributing to warranty calls or claims and ... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ...
Quality Analyst Analyst/Insurance
Durham, NC · On-site
Retirement
Quality Analyst Analyst/Insurance - Permanent - Durham, NC - $90,000 - $105,000 The final salary or ... and claims processing. Data Validation: Verify accurate policy data, premium calculations ...
Quality Analyst Analyst/Insurance
Durham, NC · On-site
Retirement
Quality Analyst Analyst/Insurance - Permanent - Durham, NC - $90,000 - $105,000 The final salary or ... and claims processing. Data Validation: Verify accurate policy data, premium calculations ...
Claims Manager, Audit & Complaints
Manhattan, NY · On-site
$100K - $120K/yr
Position Overview Reporting to the Director of Claims Quality, the Claims Manager, Audit ... Excellent analytical, problem solving, and data interpretation skills * Deep understanding of ...
Claims Manager, Audit & Complaints
Manhattan, NY · On-site
$100K - $120K/yr
Position Overview Reporting to the Director of Claims Quality, the Claims Manager, Audit ... Excellent analytical, problem solving, and data interpretation skills * Deep understanding of ...
Claims Manager, Audit & Complaints
Manhattan, NY · Hybrid
$100K - $120K/yr
Position Overview Reporting to the Director of Claims Quality, the Claims Manager, Audit ... Excellent analytical, problem solving, and data interpretation skills * Deep understanding of ...
Claims Manager, Audit & Complaints
Manhattan, NY · Hybrid
$100K - $120K/yr
Position Overview Reporting to the Director of Claims Quality, the Claims Manager, Audit ... Excellent analytical, problem solving, and data interpretation skills * Deep understanding of ...
Bilingual Quality Analyst
$20.73/hr
Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit ...
Bilingual Quality Analyst
$20.73/hr
Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit ...
Claims Operations Quality Assurance Specialist
Charlotte, NC · On-site
$37/hr
Medical
Dental
Vision
Life
Retirement
PTO
Analyze QA results toidentifytrends in payment errors,setupaccuracy, missing or incomplete ... Contribute to claims QA reporting and insight development that helps leadership understand risk ...
Claims Operations Quality Assurance Specialist
Charlotte, NC · On-site
$37/hr
Medical
Dental
Vision
Life
Retirement
PTO
Analyze QA results toidentifytrends in payment errors,setupaccuracy, missing or incomplete ... Contribute to claims QA reporting and insight development that helps leadership understand risk ...
Immediate Hire- QC / paper claim Analyst
$24.25 - $32.50/hr
Claims QC Analysts Location : Scottsdale, AZ Duration : Long term * Review the scanned paper claims document and extracted information in an OCR application to ensure that there is no missing or ...
Immediate Hire- QC / paper claim Analyst
$24.25 - $32.50/hr
Claims QC Analysts Location : Scottsdale, AZ Duration : Long term * Review the scanned paper claims document and extracted information in an OCR application to ensure that there is no missing or ...
Bilingual Quality Analyst
$20.73/hr
Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit ...
Bilingual Quality Analyst
$20.73/hr
Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit ...
Temporary Claims Quality Analyst information
See salary details
$14.66 - $18.05
14% of jobs
$20.07 is the 25th percentile. Wages below this are outliers.
$18.05 - $21.44
19% of jobs
The median wage is $23.67 / hr.
$21.44 - $24.83
26% of jobs
$24.83 - $28.21
9% of jobs
$29.98 is the 75th percentile. Wages above this are outliers.
$28.21 - $31.60
13% of jobs
$31.60 - $34.99
11% of jobs
$34.99 - $38.37
2% of jobs
$38.37 - $41.76
2% of jobs
$41.76 - $45.15
1% of jobs
$45.15 - $48.54
2% of jobs
$48.54 - $51.92
1% of jobs
$14
$27
$51
How much do temporary claims quality analyst jobs pay per hour?
What cities are hiring for Temporary Claims Quality Analyst jobs?
Cities with the most Temporary Claims Quality Analyst job openings:
What are the most commonly searched types of Claims Quality Analyst jobs?
The most popular types of Claims Quality Analyst jobs are:
What states have the most Temporary Claims Quality Analyst jobs?
States with the most job openings for Temporary Claims Quality Analyst jobs include:
Sagility rating
4.6
Based on 29 frontline employees who took The Breakroom Quiz
62nd of 71 rated call and contact centers
Job description
The purpose of this role is to promote excellent call quality, contact handling and documentation by providing an additional consistent monitoring measurement.
Job title:
Quality Analyst
Job Description:
Education:
High School Graduate is required
Experience:
Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in Claims process in case of back office)
Mandatory Skills:
- Must be good in coaching skills (for coaching the CSR based on their call quality)
- Must be proficient in typing speed
- Excellent written and verbal communication skills
- Excellent time management skills
- Strong keyboarding/computer skills, including Microsoft Word and Excel
- Must be detail oriented with good observation skills.
Roles & Responsibilities:
- Remotely monitors customer service skills of all customer service representatives to ensure quality of call handling, accurate coding in CRS and making appropriate documentation.
- Completes established monitoring objectives in accordance with applicable SOP's.
- Provides written and oral feedback to the CSR on all calls monitored.
- Completes daily statistical reports and spreadsheets according to standard procedure.
- Completes Quality Control Reports as assigned on a daily basis, makes corrections to CRS when errors exist and documents the contact.
- Attends weekly and monthly department meetings to calibrate monitoring measurements.
- Notifies management immediately of serious infractions in a Customer Service Representative's call quality.
- Follows all client SOP's and applicable work related guidance documents.
- Responsibilities may include taking Supervisory calls and escalations.
- Ensure daily / weekly / monthly audit targets are met.
- Ensure audits are completed as per client requirements and ATA is maintained.
- Ensure to take calls whenever needed as specified by the manager.
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.
Location:
Work@Home USAUnited States of America
About Sagility
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Westminster, CO, US
Year founded
1998