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Temporary Claims Quality Analyst Jobs (NOW HIRING)

Sagility LLC

Quality Analyst

Concord, NC · Remote

... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...

Sagility

Quality Analyst

Concord, NC · Remote

... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...

Sagility LLC

Quality Analyst

... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... Quality Analyst Education: High School Graduate is required Experience: Min 1-2 years of experience ...

Northrop Grumman Corporation

Quality Analyst

Mesa, AZ · On-site

... of root cause analysis and implementation of corrective actions with resolution of customer ... Oversee and support service part customer quality issues and warranty claims as necessary- working ...

BC Forward

Quality Analyst

Milwaukee, WI · On-site

$20 - $24/hr

Quality Analyst Location: Milwaukee, WI (Lewis Center, 615 E. Michigan Street, 53202) Duration ... Potential for temp-to-perm based on performance and fit. Why BCforward? At BCforward, we believe in ...

Ford Motor Company

Quality Analyst

Allen Park, MI · On-site

Define and investigate warranty claims LTIS (0 - 3 MIS) and HTIS (12 - 36 MIS) including developing ... Provide data and analysis to support Quality Assessment in the launch scorecard [Launch Quality ...

HAYS

Quality Analyst Analyst/Insurance

Durham, NC · On-site

Quality Analyst Analyst/Insurance - Permanent - Durham, NC - $90,000 - $105,000 The final salary or ... and claims processing. Data Validation: Verify accurate policy data, premium calculations ...

Firstsource

Bilingual Quality Analyst

$20.73/hr

Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit ...

Firstsource

Bilingual Quality Analyst

$20.73/hr

Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit ...

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How much do temporary claims quality analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for temporary claims quality analyst in the United States is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.
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Temporary Claims Quality Analyst jobs near you

Quality Analyst

Sagility LLC

Concord, NC • Remote

Full-time

Re-posted yesterday

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

61st of 71 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of this role is to promote excellent call quality, contact handling and documentation by providing an additional consistent monitoring measurement.

Job title:

Quality Analyst

Job Description:

Education:

High School Graduate is required

Experience:

Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in Claims process in case of back office)

Mandatory Skills:

  • Must be good in coaching skills (for coaching the CSR based on their call quality)

  • Must be proficient in typing speed

  • Excellent written and verbal communication skills

  • Excellent time management skills

  • Strong keyboarding/computer skills, including Microsoft Word and Excel

  • Must be detail oriented with good observation skills.

Roles & Responsibilities:

  • Remotely monitors customer service skills of all customer service representatives to ensure quality of call handling, accurate coding in CRS and making appropriate documentation.

  • Completes established monitoring objectives in accordance with applicable SOP's.

  • Provides written and oral feedback to the CSR on all calls monitored.

  • Completes daily statistical reports and spreadsheets according to standard procedure.

  • Completes Quality Control Reports as assigned on a daily basis, makes corrections to CRS when errors exist and documents the contact.

  • Attends weekly and monthly department meetings to calibrate monitoring measurements.

  • Notifies management immediately of serious infractions in a Customer Service Representative's call quality.

  • Follows all client SOP's and applicable work related guidance documents.

  • Responsibilities may include taking Supervisory calls and escalations.

  • Ensure daily / weekly / monthly audit targets are met.

  • Ensure audits are completed as per client requirements and ATA is maintained.

  • Ensure to take calls whenever needed as specified by the manager.

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification.They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Location:

Work@Home USAUnited States of America

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