Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Cognizant is seeking a skilled and customer-focused Field Service Engineer - Desktop Support. The ... scanners, and A/V systems. • Monitor and manage ticket queues using ITSM tools, ensuring ...
Field service engineer - Desktop Support Job Location: Onsite- Portland, Oregon Please note, this ... Experience supporting A/V systems and conferencing technologies (e.g., Cisco VC devices, telephony ...
Field service engineer - Desktop Support Job Location: Onsite- Portland, Oregon Please note, this ... Experience supporting A/V systems and conferencing technologies (e.g., Cisco VC devices, telephony ...
Audio/Visual * Wireless * Electrical Engineering degree, or related discipline. * Experience installing telecommunications systems. * Experience reading and analyzing test results for ...
Quick apply
Audio/Visual * Wireless * Electrical Engineering degree, or related discipline. * Experience installing telecommunications systems. * Experience reading and analyzing test results for ...
S. FinTech) is seeking an experienced Lead Cloud Systems Engineer (Microsoft 365, AWS ... Architect and implement Microsoft Teams Room A/V solutions for hybrid collaboration and executive ...
S. FinTech) is seeking an experienced Lead Cloud Systems Engineer (Microsoft 365, AWS ... Architect and implement Microsoft Teams Room A/V solutions for hybrid collaboration and executive ...
S. FinTech) is seeking an experienced Lead Cloud Systems Engineer (Microsoft 365, AWS ... Architect and implement Microsoft Teams Room A/V solutions for hybrid collaboration and executive ...
S. FinTech) is seeking an experienced Lead Cloud Systems Engineer (Microsoft 365, AWS ... Architect and implement Microsoft Teams Room A/V solutions for hybrid collaboration and executive ...
... Temporary PT Hourly Hourly rate, Stipend, or Load Unit $35/hour Close Date Open Until Filled Yes ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
... Temporary PT Hourly Hourly rate, Stipend, or Load Unit $35/hour Close Date Open Until Filled Yes ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Instructional Assistant - Emergency Medical Technician (EMT) (Part Time, Temporary Hourly, Non-Be...
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Instructional Assistant - Emergency Medical Technician (EMT) (Part Time, Temporary Hourly, Non-Be...
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
IT Engineer
Portland, OR · On-site
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
IT Engineer
Portland, OR · On-site
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
Quick apply
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
Quick apply
About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on ... Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure ...
Instructional Assistant - Forestry (Part Time, Temporary Hourly, Non-Benefited)
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status ... audio-visual equipment, including overhead projectors, film, sound systems, video, television ...
Instructional Assistant - Forestry (Part Time, Temporary Hourly, Non-Benefited)
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status ... audio-visual equipment, including overhead projectors, film, sound systems, video, television ...
Instructional Assistant - Paramedic (Part Time, Temporary Hourly, Non-Benefited)
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Instructional Assistant - Paramedic (Part Time, Temporary Hourly, Non-Benefited)
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Position Details Position Information Position Title EMT Lab Assistant (Part Time, Temporary Hourly ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Position Details Position Information Position Title EMT Lab Assistant (Part Time, Temporary Hourly ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Position Details Position Information Position Title Forestry Lab Assistant (Part Time, Temporary ... audio-visual equipment, including overhead projectors, film, sound systems, video, television ...
Position Details Position Information Position Title Forestry Lab Assistant (Part Time, Temporary ... audio-visual equipment, including overhead projectors, film, sound systems, video, television ...
Instructional Assistant - Fire Science (Part Time, Temporary Hourly, Non-Benefited)
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Hourly rate, Stipend, or Load Unit $30/hour Close Date Open Until Filled Yes ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Instructional Assistant - Fire Science (Part Time, Temporary Hourly, Non-Benefited)
Bend, OR · On-site
$30/hr
... Temporary PT Hourly Hourly rate, Stipend, or Load Unit $30/hour Close Date Open Until Filled Yes ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
... Temporary PT Hourly Hourly rate, Stipend, or Load Unit $25/hour Close Date Open Until Filled Yes ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
... Temporary PT Hourly Hourly rate, Stipend, or Load Unit $25/hour Close Date Open Until Filled Yes ... Familiarity with and ability to operate or oversee the operation of audio-visual equipment ...
Temporary Audio Visual Engineer information
What are some common challenges faced by Temporary Audio Visual Engineers, and how can they be managed effectively?
What does a Temporary Audio Visual Engineer do?
What are the key skills and qualifications needed to thrive as a Temporary Audio Visual Engineer, and why are they important?
What is the difference between Temporary Audio Visual Engineer vs Event Technician?
| Aspect | Temporary Audio Visual Engineer | Event Technician |
|---|---|---|
| Credentials | Technical certifications, AV training | Basic technical knowledge, sometimes certifications |
| Work Environment | Concerts, conferences, live events | Event setups, trade shows, corporate events |
| Employer & Industry | AV rental companies, event production firms | Event planning companies, venues |
| Search & Comparison | Often compared for technical roles in AV setup | Related but broader event support roles |
Temporary Audio Visual Engineers focus on technical AV setup, troubleshooting, and operation during live events, often requiring specialized certifications. Event Technicians handle broader event support tasks, including equipment setup and logistical support. While both roles work in event environments, AV Engineers typically have more technical training and focus on AV systems, making them distinct in skills and responsibilities.
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Cognizant rating
7.5
Based on 83 frontline employees who took The Breakroom Quiz
37th of 57 rated business consultants
Job description
Cognizant is seeking a skilled and customer-focused Field Service Engineer – Desktop Support. The role involves providing onsite technical support for a wide range of devices in corporate and manufacturing environments, including troubleshooting, deployments, and incident management.
Responsibilities:
• Provide onsite technical support (break/fix, deployments, escalations) for laptops, desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and A/V systems.
• Monitor and manage ticket queues using ITSM tools, ensuring incidents and service requests are handled within defined SLAs.
• Perform incident management and root cause analysis (RCA) for critical issues, driving long-term resolution and prevention.
• Install, configure, and maintain end-user systems and peripherals in both office and factory environments.
• Create, update, and maintain SOPs, runbooks, and knowledge base documentation.
• Utilize endpoint management and monitoring tools such as SCCM, IT Shop, and Nexthink to enhance support efficiency and visibility.
• Perform Windows OS troubleshooting and basic network diagnostics to restore services quickly.
• Support IT asset lifecycle activities, including provisioning, deployment, and decommissioning.
Qualifications:
Required:
• 4–7 years of hands-on experience in desktop support / field services environment.
• Strong expertise in Windows 10/11 support, including OS troubleshooting and system configuration.
• Experience supporting laptop/desktop hardware, printers, and peripheral devices.
• Hands-on experience with ITSM tools for incident and request management.
• Proficiency in endpoint management tools such as SCCM, IT Shop, and/or Nexthink.
• Basic knowledge of network troubleshooting (Wi-Fi, connectivity, LAN issues).
• Experience working in onsite environments, including factory or industrial setups.
• Strong problem-solving skills and ability to handle high-priority incidents under pressure.
Preferred:
• Experience supporting A/V systems and conferencing technologies (e.g., Cisco VC devices, telephony systems).
• Exposure to industrial/plant IT environments and ruggedized devices.
• Knowledge of ITIL processes and best practices.
• Familiarity with HP and Lexmark printer environments.
• Strong documentation and knowledge management skills.
Company:
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era. Founded in 1994, the company is headquartered in Teaneck, USA, with a team of 10001+ employees. The company is currently Late Stage.
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