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Temporary Agent Support Representative Jobs in Romeoville, IL

Viamericas

Business Development Executive

Chicago, IL · On-site

Support new agent application process by inputting the prospective client in the application system ... Applications, Accounts Receivables, Compliance, Products and other Sales Representatives. * Assist ...

Viamericas

Business Development Executive

Chicago, IL

Support new agent application process by inputting the prospective client in the application system ... Applications, Accounts Receivables, Compliance, Products and other Sales Representatives. * Assist ...

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All JobsAgent Support Representative JobsTemporary Agent Support Representative JobsTemporary Agent Support Representative Jobs in Romeoville, IL

Temporary Agent Support Representative information

See Romeoville, IL salary details

$10

$17

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How much do temporary agent support representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for temporary agent support representative in Romeoville, IL is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Temporary Agent Support Representative vs Customer Service Agent?

AspectTemporary Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training varies by company
Work EnvironmentCall centers, support desks, or remoteCall centers, retail, or online support
Employer & IndustryInsurance, telecom, government agenciesRetail, tech companies, service providers
Search & Comparison IntentTemporary, support, agent rolesCustomer service, support, client interaction

The Temporary Agent Support Representative typically handles support tasks on a temporary basis, often in specialized industries like insurance or telecom. Customer Service Agents focus on assisting customers with inquiries or issues, usually in retail or service sectors. While both roles require similar credentials and work environments, their primary functions and industry focus differ, catering to different employer needs and job search intents.

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For Temporary Agent Support Representative jobs in Romeoville, IL, the most frequently searched job titles are:

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Business Development Executive

Viamericas

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT - experienced individuals who embrace our core values of respect, innovation, integrity and impact.
Viamericas is currently seeking a Business Development Executive/Outside Sales Representative to cover the assigned territory. The Business Development Executive is responsible for maximizing revenue for the full line of Viamericas Corporation services to existing and new agents within an assigned territory. The primary responsibilities include recruiting targeted agents, maximizing same store sales, controlling agent attrition and improving service quality provided by agents to consumers. Provides personalized service to agents by being in constant communication with them, in order to be able to satisfy all existing and prospective agent's needs.
Duties and responsibilities
  • Recruitment of new agent locations and providing service to existing agent locations within the assigned territory.
  • Generate leads, call on prospects, evaluate business position and convert into new business signings. Identify additional selling opportunities and promote sales growth for established agent locations.
  • Support new agent application process by inputting the prospective client in the application system and following up on the submitted application.
  • Must consistently meet or exceed target goals and objectives.
  • Demonstrate thorough knowledge of Viamericas Corporation's services and Products.
  • Activate, install & provide agent training on how to use our products (systems) adequately so they can have an optimal experience while using it.
  • Provide ongoing agent support and maintenance through agency visits.
  • Replace all damaged equipment in order to maintain level of production
  • Establish a nexus between client and Company by constantly communicating important information.
  • Closely monitor competitors rates.
  • Provide feedback to Company about everything that takes place with the client. This includes doubts, concerns, complaints, suggestions, and all other relevant events like changes competitors are making.
  • Counsel agents on how products and services have the potential to satisfy their needs and those of their clients.
  • Must work cooperatively with other Company departments including: Applications, Accounts Receivables, Compliance, Products and other Sales Representatives.
  • Assist the Compliance department with additional training to the agents.
  • Assist with collections from nonpaying agents within assigned territory.
  • Must be willing to travel up to 80% of the time.

Information Security Responsibilities:
  • Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal. This should be done within 30 days of hire and repeated annually.
  • Attend periodic Information Security training provided by Viamericas'.
  • Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

Qualifications
  • Bilingual - English and Spanish may be required.
  • 2-3 years experience in outside sales in the industry preferred.
  • A self-starter, with excellent time management, organizational and interpersonal skill required.
  • Proven negotiation, sales closing experience, and relationship management skills required.
  • Excellent oral and written communication skills as well as demonstrate presentation abilities required.
  • Proficiency in Microsoft Excel, Word and PowerPoint is preferred.
  • Valid Driver's License and satisfactory driving record is mandatory.

Benefits Include
  • Major medical/Dental/Vision insurance
  • Life and Disability insurance
  • Vacation
  • 9 Sick Days
  • 11 Paid Holidays
  • 401k with Employer Match
  • Parental Leave
  • Employee Assistance Program

Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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