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Temporary Agent Support Representative information

See Baltimore, MD salary details

$10

$17

$24

How much do temporary agent support representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for temporary agent support representative in Baltimore, MD is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Temporary Agent Support Representative vs Customer Service Agent?

AspectTemporary Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training varies by company
Work EnvironmentCall centers, support desks, or remoteCall centers, retail, or online support
Employer & IndustryInsurance, telecom, government agenciesRetail, tech companies, service providers
Search & Comparison IntentTemporary, support, agent rolesCustomer service, support, client interaction

The Temporary Agent Support Representative typically handles support tasks on a temporary basis, often in specialized industries like insurance or telecom. Customer Service Agents focus on assisting customers with inquiries or issues, usually in retail or service sectors. While both roles require similar credentials and work environments, their primary functions and industry focus differ, catering to different employer needs and job search intents.

What are popular job titles related to Temporary Agent Support Representative jobs in Baltimore, MD?

For Temporary Agent Support Representative jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Temporary Agent Support Representative jobs in Baltimore, MD look for?

The top searched job categories for Temporary Agent Support Representative jobs in Baltimore, MD are:

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Cities near Baltimore, MD with the most Temporary Agent Support Representative job openings:

Temporary Agent Support Representative jobs near you

Design Software Support Agent

Johnson, Mirmiran & Thompson (JMT)

Hunt Valley, MD • On-site

$24 - $34/hr

Full-time

Re-posted 17 days ago

Johnson, Mirmiran & Thompson rating

9.8

Company rating: 9.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 449 rated engineering

Job description

Job Description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record's list of the Top 500 Design Firms.

Position summary:The Design Software Support Agent within the Design Center of Excellence (DCOE) plays a role in advancing design technology, standardization, and operational excellence across the organization. This position is responsible for assisting with the stable operation of AEC design software within the organization. This includes assisting with the installation, configuration, maintenance, support, and optimization of designated AEC design software platforms (such as Autodesk and Bentley) across the enterprise. The agent will also analyze and resolve user design software issues in a timely and accurate fashion. Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification.

Compensation for this position is $24.00 - $34.00/hourly, commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.

Essential functions and responsibilities 

  • Assist, implement, and maintain policies, procedures, and associated plans for design software administration.
  • Assist in migrating projects to newer software versions of design applications as needed.
  • Set up, configure, and start design software, suggest appropriate hardware, and address relevant requirements.
  • Assist users by providing technical support and troubleshooting within design applications.
  • Assist with enforcement of design standards and best practices, regarding layering, dimensioning, text annotations, BIM/CIM, and adherence to client standards.
  • Assist with preparation of training sessions and teaching materials for advancing knowledge throughout the organization.

Nonessential functions and responsibilities 

  • Perform other related duties as assigned 

What Johnson, Mirmiran & Thompson employees say

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