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Temp Tech Support Jobs in Texas (NOW HIRING)

Description The Desktop Tech is responsible for providing Level 2 hardware and software support to ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

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Temp Tech Support information

What are the most common challenges faced by temp tech support professionals, and how can they prepare to overcome them?

Temp Tech Support professionals often encounter the challenge of quickly adapting to new systems, tools, and company protocols due to the temporary nature of their assignments. They may also need to rapidly build rapport with team members and end-users while efficiently resolving technical issues. To overcome these challenges, it’s helpful to have strong foundational knowledge in troubleshooting, excellent communication skills, and a proactive approach to learning company-specific processes. Being adaptable and asking clarifying questions early can also ease the transition and help deliver effective support.

What are the key skills and qualifications needed to thrive as a temp tech support?

To thrive as a Temp Tech Support, you need a solid understanding of computer systems, troubleshooting methodologies, and basic networking concepts, often supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear verbal and written communication set top candidates apart in this role. These skills and qualities are crucial for efficiently resolving user issues, maintaining productivity, and ensuring positive user experiences.

What is the difference between Temp Tech Support vs IT Help Desk Technician?

AspectTemp Tech SupportIT Help Desk Technician
CredentialsOften no formal certification required, but technical knowledge preferredTypically requires certifications like CompTIA A+ or Network+
Work EnvironmentTemporary assignments, various companies, on-site or remoteFull-time or part-time, in-house or remote support roles
Employer & Industry UsageStaffing agencies, IT service providers, companies needing short-term supportBusinesses across industries providing ongoing IT support

Temp Tech Support roles are usually short-term, flexible positions often filled through staffing agencies, focusing on troubleshooting and basic IT support. IT Help Desk Technicians typically hold more stable, ongoing roles with specific certifications, providing consistent support within organizations. Both roles require technical skills, but the employment structure and certification requirements differ.

What is a temp tech support?

Temp Tech Support jobs are temporary positions where individuals provide technical assistance and support to users experiencing issues with computers, software, or other technology. These roles are often short-term, lasting from a few days to several months, and are commonly used to fill in during staff shortages, busy periods, or specific projects. Temp Tech Support professionals troubleshoot problems, install software, and help users resolve technical difficulties, often working remotely or on-site. This type of work is ideal for those looking to gain experience in IT or who need flexible, short-term employment.

What is the easiest temp tech support job to get?

The easiest temp tech support jobs typically require basic computer skills, good communication, and a willingness to learn. These roles often do not require advanced certifications and may accept candidates with minimal experience, making them accessible for entry-level applicants. Familiarity with common operating systems and troubleshooting tools can improve chances of securing such positions.
What are the most commonly searched types of Tech Support jobs in Texas? The most popular types of Tech Support jobs in Texas are:

Facilities IT Project Coordinator

MB2 Dental

Carrollton, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


MB2 Dental rating

6.4

Company rating: 6.4 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

338th of 483 rated business services


Job description

MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, is seeking a Facilities IT Project Coordinator to join our team in Carrollton, TX!

The Facilities IT Project Coordinator serves as the Facilities Department’s IT subject matter expert, leading and advising on IT decisions across construction projects of every size. In this role, you will partner with the IT department and the Facilities team to secure competitive pricing, high-quality service, and seamless workflows. You will work closely with the Facilities Project Manager, who leads new practice builds, relocations, expansions, and other facility-related projects, to execute a defined set of tasks that contribute to project and practice success. Your core objective is to ensure every practice opens on time with fully functional IT systems. You will be an active contributor and will be provided with the resources to help you succeed.

Responsibilities:
General:
  • Participate in recurring Facilities and project meeting cadences, including weekly De Novo (new practice build), Relocation, and Expansion team meetings, and weekly capex meetings (a significant recurring meeting cadence).
  • Meet biweekly with Facilities Leadership.
  • Keep assigned Monday.com tasks current and meet due dates.
  • Communicate project status to the Facilities team as it relates to IT.
  • Develop and maintain IT vendor relationships and workflows; engage only IT-approved, compliance-vetted vendors.
  • Take detailed notes and store IT-related documents in project resource folders, SharePoint, monday.com, and other designated repositories.
  • Provide information and insights to partner-owners and project teams regarding IT systems and processes.
  • Prepare IT budget estimates and capital expenditure inputs for assigned projects.
  • Complete required HIPAA and security awareness training and follow MB2 Dental IT and information security policies.
  • Perform other duties as assigned.
De Novos, Relocations & Expansions:
  • Develop and regularly update the low-voltage wiring plan for each project.
  • Consult partner-owners and prepare IT quotes; collaborate with IT vendors as needed.
  • Manage ISP and telecom deployments end-to-end, including circuit selection, contract initiation, site surveys, installation scheduling, and carrier escalations.
  • Communicate IT equipment installation dates with vendors in collaboration with the assigned Facilities Project Manager.
  • Manage workflow between IT vendors and MB2 Dental; hold vendors accountable to SLAs, review invoices against scope, and conduct vendor performance reviews with recommendations for future project use.
  • Ensure each site is prepared for internet installs, phone installs, equipment installation, and imaging equipment calibration and setup; advise general contractors and Facilities on telecom provider requirements, conduit needs, and telecom room preparation.
  • Coordinate temporary connectivity solutions (e.g., cellular WAN/Cradlepoint) to protect opening dates when permanent circuits are delayed.
  • Coordinate with IT infrastructure and application teams on practice management software environment preparation and server deployment staging ahead of equipment installation.
  • Serve as the cross-functional escalation point among Facilities, construction, telecom, vendors, and IT leadership when construction delays, vendor performance, or service delivery issues threaten project timelines.
  • Coordinate with IT Operations on endpoint standards, including security and remote management agent deployment and asset intake, prior to practice open.
  • Perform site visits, including pre-construction walks, relocation assessments, box walks, and quality review visits as needed.
  • Ensure IT systems (phones, PCs, practice management software) are functional prior to the practice's open date.
Collaboration & Communication:
  • Collaborate daily with multiple teams of up to five people, multiple vendors, and practice partner-owners.
  • Maintain thorough documentation and clear communication across all projects.
  • Work proactively with the Facilities Project Manager to understand the comprehensive project process and support the team efficiently.
  • Maintain inter-departmental communication and workflow through the Technology Account Manager (TAM) Specialist, helpdesk, and procurement.

Qualifications:
  • 3+ years of experience in IT support, IT project coordination, or a related field.
  • Working knowledge of low-voltage/structured cabling and the ability to read construction plans.
  • Familiarity with dental practice management software (Dentrix, Eaglesoft, Open Dental) preferred.
  • Experience managing vendors and holding them accountable to SLAs.
  • Strong organization, documentation, and communication skills.
  • Working awareness of HIPAA and the handling of IT systems in a healthcare environment.
  • Ability to travel to practice locations as needed.
  • Valid driver’s license required.
  • Experience with project management platforms (monday.com or similar) preferred.
  • Industry certifications such as CompTIA Network+, BICSI, or CAPM/PMP are preferred.

Work Environment & Physical Requirements:
  • Site visits include active construction sites; must follow all site safety requirements and wear required personal protective equipment.
  • Ability to lift and move IT equipment up to 50 pounds, climb ladders, and work in telecom and equipment rooms.
  • Occasional evening and weekend availability around practice opening dates and go-live events.

How Success Is Measured:
  • IT systems are fully functional on or before each practice open date.
  • Vendor SLA adherence and invoice accuracy on assigned projects.
  • Consistent utilization of monday.com.
  • Presence and participation in weekly calls.
  • Timely execution of project deliverables.
  • Effective communication with the assigned Facilities Project Manager.

MB2 Dental Solutions, LLC is an equal opportunity employer.

What MB2 Dental employees say

Pay

Benefits

Hours and flexibility

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About MB2 Dental

Sourced by ZipRecruiter

Headquartered in Dallas, Texas, MB2 Dental was founded in 2007 as America’s first and fastest-growing Dental Partnership Organization (DPO). MB2 partners with hundreds of dentists and specialists across the nation and is always looking for the right doctors to join the movement.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Carrollton, TX, US

Year founded

2007

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