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Business Manager - Dunkin' Donuts Park

Compass Group

Hartford, CT

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Manage and report the location's daily financials, including sales and labor reporting.

  • Collaborate with operations and finance teams to understand financial data and assist in financial planning and forecasting.

  • Oversee human resources tasks such as recruitment, onboarding, employee engagement, compliance, and employee investigations.

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

350th of 500 rated business services

Job description

Salary: $60,000-$65,000

Other Forms of Compensation:  

Pay Grade: 11 

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

As the Business Manager, you will be responsible for ensuring accurate management and reporting of the location's daily financials, as well as managing human resources tasks to ensure compliance and operational support.

Responsibilities

  • Partner with operations teams to ensure a clear understanding of financial goals and targets on a daily, weekly, monthly, and annual basis.
  • Work alongside Regional Operations and Finance teams to help the on-site operations team understand financial data and take action to drive improvements.
  • Collaborate with the location business leader to continually refine and update weekly financial forecasts.
  • Accurately and completely update daily sales reporting to produce balanced month-end sales reports.
  • Work with departments to collect reports from multiple POS systems to ensure accuracy in sales and labor reporting.
  • Distribute event-based sales reports to the internal management team and external partners.
  • Prepare daily settlement sheets for nonprofit groups and subcontractors.
  • Assist the management team with timely reconciliation of timecards, including tip reconciliation.
  • Work with the management team to manage accounts receivable, including collecting game-day and past-due payments for suites and catering events.
  • Assist Regional Finance with managing an accurate and timely month-end close process.
  • Coordinate Temp orders & placements.
  • Review & reconcile Temp Worker invoices for accuracy and submit them for payment.
  • Partner with department leaders to ensure accurate tip reconciliation from POS to MyStaff.
  • Develop and implement recruitment and staffing plans for the location in partnership with on-site managers.
  • Ensure that all Levy and legal standards, such as I-9 documentation, are completed in a timely manner.
  • Conduct regular audits to verify compliance with policies and procedures.
  • Oversee onboarding and orientation training for new team members.
  • Lead efforts related to employee engagement and retention at the location.
  • Ensure a welcoming and efficient employee check-in experience.
  • Partner with the location leadership team to develop and deploy employee engagement action plans.
  • Assist managers with employee investigations and progressive discipline procedures as needed, partnering with Regional HR to determine outcomes.
  • Move between strategic and operational thinking to effectively execute strategy.
  • Perform other duties and responsibilities as assigned.

Skills and Experience

  • Experience in a finance or accounting role required.
  • Experience in a human resources role required.
  • High level of computer literacy with the ability to quickly learn new systems and programs.
  • Strong proficiency in Microsoft Excel.
  • Operational experience in food and beverage preferred.
  • Passion for people, hospitality, food, and retail.
  • Excellent interpersonal and stakeholder management skills.
  • Ability to work non-standard hours as dictated by the event schedule.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Levy maintains a drug-free workplace.

Req ID:  1557559

Levy Sector 

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