DivIHN (pronounced โdivineโ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.
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Please apply or call one of us to learn more
For further inquiries regarding the following opportunity, please contact our Talent Specialist.
Ragu Mohan at (630) 847-0953
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Title: IT Support / Lab Technician
Duration: 6 Months
Location: On-site at San Diego, CA
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Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
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Description:
A Lab support technician plays a critical role in the smooth operation and expansion of Dexcom labs by overseeing the management and administration of infrastructure used for testing and validation of our products. The Lab support tech ensures that our test infrastructure scales with our global operations and help expand Dexcomโs test capability across all product lines.
Where you come in:
โข Be the on-site person for Lab maintenance and support to ensure the infrastructure is usable remotely by all teams
โข Set-up of PCs and Mac machines in the lab with standardized images and security patches
โข Work with IT on to always ensure connectivity in the lab
โข Set-up/assemble racks of machines/servers and update HW as needed for test and validation
โข Work with the Test and Development teams to purchase test equipment (Switches, phones, Macs, USB cables etc.) and get it shipped to DXCM
โข Build/maintain and allocate VMs to scale test infrastructure and make it available to team
โข Ensure that all lab activities comply with safety regulations, protocols, and ethical standards.
โข Collect debug logs and work with IT team as needed to always ensure proper network connectivity in the lab
โข Install automation tools to collect data and monitor stats for the lab
โข Use lab mgmt SW to take inventory and track the health of lab devices
โข Collaborate with other teams to standardize lab management tools
โข Keep detailed records of inventory purchases to shipped to teams
โข Document the lab layout and usage, processes, device info etc. so that it's easily accessible to all test engineers
What makes you successful:
โข Must have 3+ years of experience building and maintaining an engineering lab
โข You must have experience in racking up servers, cabling/labeling, building and maintaining an engineering labs with test fixtures
โข Hands-on experience working with Windows and Mac Operating systems, taking snapshots/back-ups, updating security patches etc.
โข Good understanding of lab administration tasks, well versed with lab/infra management tools and procedures
โข Experience managing inventory of assets and labeling/tracking etc.
โข Experience in setting up, using, managing and configuring VMs for multiple users
โข Experience in Implementing safety measures and providing training to lab personnel. Maintain records of safety inspections and incidents.
โข Excellent written and verbal communication skills
โข Basic experience or exposure to shell scripting or Python
โข Experience using Excel, Power-point, Word etc. for documentation
โข Enthusiasm to learn and grow
About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.