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Temp Federal Government Call Center Jobs (NOW HIRING)

Kennedy Services

Call Center Operator

Bethesda, MD · On-site

$16.50/hr

We are seeking Call Center Operators to serve as frontline personnel in a government call center environment operating 24 hours a day, 7 days a week. This on-site role is responsible for handling ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Federal Government in successfully achieving its mission and goals. Our service and solution ... This role operates within a structured, high‑volume call center environment, following ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Federal Government in successfully achieving its mission and goals. Our service and solution ... This role operates within a structured, high-volume call center environment, following established ...

Ocean Bay LLC

Call Center Manager (3684)

Denver, CO · On-site

Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager. Position Responsibilities: * Ensure that ...

AFCO LLC

Call Center Operator - All Shifts

Bethesda, MD · On-site

$23/hr

... Federal Government. Our service solutions improve a federal agency's performance and help meet ... The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14/hr

... government, education, telecom, technology e-commerce, and financial services. Our contact centers ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

MCI Careers

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

... government, education, telecom, technology e-commerce, and financial services. Our contact centers ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

MCI Careers

Call Center Representative

Las Cruces, NM · On-site

$12 - $14.10/hr

... government, education, telecom, technology e-commerce, and financial services. Our contact centers ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... government, education, telecom, technology e-commerce, and financial services. Our contact centers ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

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Temp Federal Government Call Center information

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How much do temp federal government call center jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for temp federal government call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the easiest government job to get?

A temporary federal government call center position is generally considered one of the easier government jobs to obtain due to high turnover, minimal specialized skills required, and open hiring practices. These roles often require basic communication skills, a high school diploma, and may not need prior experience or advanced certifications.

What is the difference between Temp Federal Government Call Center vs Customer Service Representative?

AspectTemp Federal Government Call CenterCustomer Service Representative
CredentialsMinimal; often requires background checkHigh school diploma or equivalent; sometimes certifications
Work EnvironmentGovernment office, call center settingRetail, corporate, or call center environments
Employer & IndustryFederal agencies, government sectorPrivate companies, retail, or service industries
Search & Comparison IntentUnderstanding government call center rolesCustomer service jobs in various sectors

The Temp Federal Government Call Center and Customer Service Representative roles share similarities in call handling and communication skills. However, the government call center typically involves working within federal agencies, often requiring background checks, and focuses on public service. Customer Service Representatives work across diverse industries with varying credentials and work environments. Understanding these differences helps job seekers find roles aligned with their experience and career goals.

What jobs pay 4000 a week without a degree?

In a federal government call center, high-paying roles such as supervisory or specialized customer service positions can reach $4,000 weekly, especially with overtime or bonuses. Generally, jobs paying this amount without a degree often require extensive experience, specialized skills, or certifications, and may involve shift work or high-volume customer interactions.

What are the key skills and qualifications needed to thrive as a Temp Federal Government Call Center Representative, and why are they important?

To thrive as a Temp Federal Government Call Center Representative, you need strong communication skills, attention to detail, and the ability to quickly learn and apply federal policies, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and secure data handling procedures is typically required. Outstanding professionalism, patience, and problem-solving abilities help representatives excel in assisting diverse callers with complex issues. These skills are crucial to provide accurate information, maintain compliance, and ensure a positive experience for citizens interacting with government services.

What are some common challenges faced by Temp Federal Government Call Center representatives, and how can they be addressed?

Temp Federal Government Call Center representatives often encounter challenges such as handling a high volume of calls, navigating complex government procedures, and addressing sensitive or urgent inquiries from the public. To succeed, it’s important to quickly become familiar with internal resources, follow established protocols, and seek guidance from supervisors or experienced team members when needed. Effective communication skills, patience, and adaptability are key to managing these challenges and providing excellent service in a fast-paced environment.

What is a Temp Federal Government Call Center job?

A Temp Federal Government Call Center job involves working on a temporary basis to assist federal agencies with customer service and support via phone, email, or chat. Employees in these roles typically answer questions, provide information about government services, and help resolve issues or concerns from the public. These positions are often filled through staffing agencies and can last from a few weeks to several months, depending on the project's needs. Temp call center workers may also help with peak workloads or special initiatives, providing a valuable service to both the agency and the public.

How to make 2000 a week working from home?

A Temp Federal Government Call Center job typically pays hourly wages, and earning $2,000 weekly would require working approximately 40 hours at a standard rate, or more with overtime or bonuses. To increase income, employees can improve communication skills, handle higher call volumes, or work additional shifts if available, but most government call center roles have fixed pay scales and limited overtime options.

What is the 70 30 rule in hiring?

The 70/30 rule in hiring suggests that 70% of the interview should focus on assessing a candidate's skills and experience, while 30% should evaluate their cultural fit and soft skills. For a Temp Federal Government Call Center role, this balance helps ensure candidates are both qualified and able to work well within the team environment.
What cities are hiring for Temp Federal Government Call Center jobs? Cities with the most Temp Federal Government Call Center job openings:
What are the most commonly searched types of Federal Government Call Center jobs? The most popular types of Federal Government Call Center jobs are:
What states have the most Temp Federal Government Call Center jobs? States with the most job openings for Temp Federal Government Call Center jobs include:
Temp Federal Government Call Center jobs near you
Call Center Supervisor

Call Center Supervisor

North South Consulting Group, LLC

Camp Lejeune, NC • On-site

Full-time

Posted 20 days ago

Job description

The Call Center Supervisor provides daily operational leadership for Customer Care Representatives and Shift Team Leads supporting the Wounded Warrior Call Center. The Supervisor oversees staffing, workload management, customer service quality, employee coaching, performance monitoring, and compliance with all contractual service requirements to ensure exceptional support for wounded, ill, and injured service members and their families.
**This position is contingent upon contract award**
Responsibilities
  • Supervise daily call center operations.
  • Manage employee schedules and staffing assignments.
  • Monitor service levels and ensure contractual response times are met.
  • Coach and mentor Customer Care Representatives and Shift Team Leads.
  • Review quality assurance findings and implement corrective actions.
  • Monitor productivity, attendance, and performance metrics.
  • Assist with hiring, onboarding, and employee development.
  • Resolve escalated customer concerns.
  • Coordinate with Government representatives regarding operational issues.
  • Ensure accurate documentation within MCWIITS.
  • Prepare operational reports and performance summaries.
  • Promote continuous improvement and customer service excellence.
Qualifications
  • Associate's degree or 5 years of equivalent experience.
  • US Citizenship and the ability to pass a federal background check.
  • Strong leadership and personnel management skills.
  • Experience managing workforce schedules in a 24/7 operation.
  • Knowledge of workforce management systems.
  • Excellent customer service and conflict resolution skills.
  • Ability to analyze operational metrics and implement improvements.
  • Strong communication and organizational skills.
  • Experience with Microsoft Office and electronic case management systems.
Desired Qualifications
  • Experience supporting military or government call center operations.
  • Experience supervising healthcare or social services customer support.
  • Familiarity with MCWIITS.
  • Experience with quality assurance and workforce management software.

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