Job Type: Customer Service Rep (Temp To Hire)
Pay: $18.00 - $22.00 depending on experience and knowledge
Location: Elgin, IL
Hours: M-F 8:30am -4:30pm
Benefits: Medical, Dental, Vision, 401K, PTO
Position Summary: This position is responsible for supporting and assisting the Sales Team working with both Customers and Vendors.
Responsibilities include, but not limited to: processing Customer and Vendor Purchase Orders, Correspondence, Inventory Management, Specifications, Vendor Request for Quotes (RFQ’s), Customer Quotations and fulfills customer needs to ensure customer satisfaction. Excellent communication skills & attention to details are a must.
This position should be familiar with standard concepts, practices and procedures within Customer Service. Relies on limited experience and judgments to plan and accomplish a variety of tasks. Works under general supervision; typically reports to a supervisor or Manager. A certain degree of creativity and latitude is required.
Performs other miscellaneous tasks that will assist and help Customer Service, the Sales Team, and the Company including:
Clerical Including Filing, Ship Tickets, and Credit Memo’s as required
Problem Solving
Vendor Relations
Order Fulfillment
Cost Consciousness
Follow Up/ Follow Through
Requirements:
High School Diploma or equivalent
1– 3 years’ experience in the field or in a related area. (Level I)
4 – 7 years’ experience (Level II)
Excellent communications skills (verbal & written)
Very Organized
Multi-tasking
Strong attention to details
Must have great attitude
Ability to develop relationships
Proficient with Microsoft Office (Word, Excel, Outlook)
Good clerical skills