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Temp Call Center Team Leader Jobs in Boca Raton, FL

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Call Center Team member is expected to have previous experience in a customer support role, responsible for scheduling calls, customer focus and adaptability to different personalities and the ...

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Temp Call Center Team Leader information

See Boca Raton, FL salary details

$12

$21

$42

How much do temp call center team leader jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for temp call center team leader in Boca Raton, FL is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $24.18 per hour, depending on experience, location, and employer.

What is the difference between Temp Call Center Team Leader vs Temp Customer Service Supervisor?

AspectTemp Call Center Team LeaderTemp Customer Service Supervisor
CredentialsExperience in call center operations, leadership skillsCustomer service experience, leadership abilities
Work EnvironmentCall center setting, managing team performanceCustomer service department, overseeing service quality
Employer & Industry UsageCall centers, BPO companiesCustomer service departments across industries
Search & Comparison IntentUnderstanding team leadership roles in call centersDistinguishing supervisory roles in customer service

The Temp Call Center Team Leader primarily focuses on managing call center teams, ensuring performance metrics are met, and leading daily operations. The Temp Customer Service Supervisor also oversees customer service staff but may have a broader focus on service quality and customer satisfaction. Both roles require leadership skills and call center experience, but the Team Leader is more operationally focused, while the Supervisor emphasizes service standards.

What cities near Boca Raton, FL are hiring for Temp Call Center Team Leader jobs?

Cities near Boca Raton, FL with the most Temp Call Center Team Leader job openings:

Other

PTO

Re-posted 12 days ago


Job description

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking an experienced Call Center Team Lead to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity.

Responsibilities

Manage and train call center employees so they are capable of providing excellent customer service

Oversee call center operations, making improvements to telephone skills and other procedures

Create goals and objectives for the call center and document performance using key performance indicators

Develop and implement policies and procedures that maximize productivity

Prepare and present reports on call center statistics to upper management

Assist representatives where escalation is needed

Take inbound calls and assist customers upwards of 100 per day

Make outbound calls for prospects, leads, etc and generate sales

Qualifications

High school diploma/GED is required, college experience is preferred

Call Center Team Lead experience is preferred

Previous experience as a call center manager or in a similar managerial position

Strong grasp of customer service metrics and key performance indicators in a call center setting

Knowledge of budgeting, reporting, and basic financial analysis concepts

Highly skilled in Microsoft Office and call center software

Excellent verbal, written, and interpersonal communication skills

This is a remote position.