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Temp Alarm Monitoring Operator Jobs in Alabama (NOW HIRING)

UAB NOVA RENT

CENTRAL PLANT OPERATOR

Birmingham, AL · On-site

$19.80 - $26/hr

... 365 alarm monitoring, operational support, and timely response to abnormal operating conditions. • Inspects equipment and records operating data including temperatures, pressures, flow rates ...

First Solar

Production Operator (Days)

Trinity, AL

$15/hr

The Production Operator is an entry level position in the middle submodule to finishing end of the ... Interface with equipment computers to monitor parameters and alarms * Monitor process data & make ...

First Solar

Production Operator (Days)

Trinity, AL · On-site

$15/hr

The Production Operator is an entry level position in the middle submodule to finishing end of the ... Interface with equipment computers to monitor parameters and alarms * Monitor process data & make ...

The Scion Group

Maintenance Technician

Tuscaloosa, AL · On-site

Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative ... fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow ...

The Scion Group

Maintenance Technician

Tuscaloosa, AL · On-site

Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative ... fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow ...

The Scion Group

Maintenance Technician

Tuscaloosa, AL · On-site

Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative ... fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow ...

The Scion Group

Maintenance Technician

Birmingham, AL · On-site

Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative ... fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow ...

The Scion Group

Maintenance Technician

Tuscaloosa, AL · On-site

Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative ... fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow ...

Danos, LLC

Land Plant Operator

Mobile, AL

Monitor pump instruments and regulate flow, conducting routine inspections and maintenance of ... Must be able to react to visual, aural, and other signals, including alarms and instructions, and ...

Danos, LLC

Land Plant Operator

Mobile, AL

Monitor pump instruments and regulate flow, conducting routine inspections and maintenance of ... Must be able to react to visual, aural, and other signals, including alarms and instructions, and ...

Danos, LLC

Land Plant Operator

AL · On-site

Monitor pump instruments and regulate flow, conducting routine inspections and maintenance of ... Must be able to react to visual, aural, and other signals, including alarms and instructions, and ...

Tuskegee University

$44K - $57K/yr

Monitor surveillance cameras and building alarms in regards to fires and illegal entry and ... No Number of Vacancies Desired Start Date Position End Date (if temporary) Open Date 09/08/2024 ...

The Scion Group

Maintenance Manager

Birmingham, AL · On-site

... Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA's Codes ... Operate and manage all life safety systems including fire pumps, fire alarm monitoring panels, dry ...

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Temp Alarm Monitoring Operator information

What does a Temp Alarm Monitoring Operator do?

A Temp Alarm Monitoring Operator is responsible for observing and responding to alarm systems that monitor temperature-sensitive environments, such as data centers or storage facilities. They use specialized software and equipment to detect issues, verify alarms, and coordinate responses to prevent damage or safety hazards, often working in shifts and requiring attention to detail.

What is the difference between Temp Alarm Monitoring Operator vs Security Alarm Monitoring Technician?

AspectTemp Alarm Monitoring OperatorSecurity Alarm Monitoring Technician
CertificationsAlarm monitoring certification, possibly security licensesSecurity system certifications, alarm monitoring licenses
Work EnvironmentMonitoring centers, control roomsMonitoring centers, installation sites
Employer & IndustrySecurity companies, alarm monitoring servicesSecurity firms, alarm system providers

While both roles involve monitoring alarm systems, the Temp Alarm Monitoring Operator primarily focuses on temporary or contract-based alarm monitoring, often in a centralized control room. The Security Alarm Monitoring Technician may also install and maintain alarm systems. The key difference lies in the scope: operators monitor alarms, whereas technicians handle installation and maintenance. Both roles require similar certifications and work environments, but their job functions differ based on responsibilities.

What is the job description of a Temp Alarm Monitoring Operator?

A Temp Alarm Monitoring Operator is responsible for observing security or alarm systems, responding to alerts, and ensuring the safety of premises. They typically monitor multiple systems via computer or control panels, maintain logs, and may need to hold relevant certifications or training. The role often involves shift work and requires attention to detail and quick decision-making.
What are the most commonly searched types of Alarm Monitoring Operator jobs in Alabama? The most popular types of Alarm Monitoring Operator jobs in Alabama are:
What cities in Alabama are hiring for Temp Alarm Monitoring Operator jobs? Cities in Alabama with the most Temp Alarm Monitoring Operator job openings:
Temp Alarm Monitoring Operator jobs near you

Remote Monitoring Center Manager

DSI Security Services

Dothan, AL • On-site, Remote

$65K - $75K/yr

Full-time

PTO

Posted 4 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Remote Monitoring Center Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Position Summary
DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI's remote video monitoring services.
The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms.
This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership.
Essential Duties and Responsibilities
Leadership and Personnel Management
  • Lead, coach, and develop Monitoring Center personnel.
  • Maintain appropriate staffing levels for uninterrupted 24/7/365 operations.
  • Recruit, interview, hire, onboard, train, and retain qualified team members.
  • Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans.
  • Establish individual and team performance goals tied to operational metrics.
  • Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
  • Maintain regular communication with all shifts, including periodic after-hours engagement.

Monitoring Operations
  • Ensure compliance with established Standard Operating Procedures and customer-specific response protocols.
  • Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction.
  • Review alarm and incident activity to identify trends, risks, and opportunities for improvement.
  • Investigate missed alarms, procedural deviations, and customer complaints.
  • Support the onboarding of new customers and the transition of new sites into operation.
  • Prepare and review client reports, dashboards, and operational performance metrics.
  • Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events.
  • Remain available for critical after-hours operational escalations.

Technology and Systems
  • Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms.
  • Partner with Technical Services to troubleshoot and resolve system issues.
  • Support the testing, deployment, and implementation of new technologies.
  • Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems.
  • Maintain accurate technical and operational documentation.
  • Support cybersecurity best practices and operational security controls.

Customer Service and Business Operations
  • Build strong customer relationships and serve as an escalation point for service-related concerns.
  • Participate in customer review meetings and performance discussions.
  • Collaborate with customers to develop and maintain customized response procedures.
  • Support service expansions, renewals, proposals, and new monitoring offerings.
  • Ensure customer accounts are accurately configured and maintained according to contractual requirements.
  • Coordinate with Accounting regarding account setup, billing, and service changes.

Quality, Compliance, and Business Continuity
  • Lead quality assurance initiatives, operational audits, and performance improvement efforts.
  • Maintain documentation required for certifications, audits, and client security requirements.
  • Identify and address operational, technology, and service-delivery risks.
  • Support the development and testing of Business Continuity and Disaster Recovery plans.
  • Coordinate disaster recovery exercises and system failover testing.
  • Maintain the operational readiness of the RMC facility and equipment.
  • Support customer tours, inspections, and compliance audits as needed.

Minimum Qualifications
Education
  • Bachelor's degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred.
  • An equivalent combination of education and relevant experience may be considered.

Experience
  • At least five years of leadership experience in a 24/7 operational environment.
  • At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment.
  • Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response.
  • Experience with the Immix monitoring automation platform is preferred.
  • Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals.

Knowledge, Skills, and Competencies
  • Strong leadership, coaching, and team-development skills.
  • Excellent verbal and written communication abilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional customer service and relationship-management abilities.
  • Ability to analyze performance metrics and lead continuous improvement initiatives.
  • Ability to manage competing priorities in a fast-paced environment.
  • Sound judgment and decision-making skills during emergencies.
  • Strong attention to detail and commitment to quality.
  • Ability to collaborate effectively across departments.

Working Conditions
  • This position is primarily office-based within the Remote Monitoring Center.
  • Standard business hours are Monday through Friday; however, the RMC operates 24/7/365.
  • Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations.
  • Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25
Why Join DSI?
At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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