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Telus Operations Specialist Jobs (NOW HIRING)

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Telus Operations Specialist information

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$30.5K

$68.4K

$111K

How much do telus operations specialist jobs pay per year?

As of Sep 13, 2026, the average yearly pay for telus operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a Telus Operations Specialist?

Telus Operations Specialists are professionals who support the efficient functioning of Telus's business operations. They handle tasks such as process improvement, data analysis, workflow coordination, and ensuring that operational procedures align with company goals. These specialists work closely with different teams to implement strategies that enhance productivity and customer satisfaction. Their role often requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Telus Operations Specialist?

To thrive as a Telus Operations Specialist, you need strong analytical abilities, process optimization skills, and a background in business administration or a related field. Familiarity with operational management tools, CRM platforms like Salesforce, and proficiency in Microsoft Office Suite are typically required. Excellent problem-solving, organizational, and communication skills help you collaborate effectively and adapt to fast-paced environments. These competencies are vital for ensuring efficient business operations, seamless service delivery, and continuous improvement within the organization.

What are some common challenges faced by a Telus Operations Specialist, and how can they be addressed?

As a Telus Operations Specialist, you may encounter challenges such as managing multiple priorities in a fast-paced environment, adapting to evolving technologies, and coordinating with cross-functional teams. Staying organized through effective time management and leveraging digital tools can help address these issues. Open communication with colleagues and proactively seeking training opportunities are also key to overcoming obstacles and ensuring smooth operations.

What is the difference between Telus Operations Specialist vs Telus Customer Service Representative?

AspectTelus Operations SpecialistTelus Customer Service Representative
CredentialsTypically requires technical certifications or relevant experienceCustomer service training and communication skills
Work EnvironmentOperational teams, technical settings, field or officeCall centers, customer support centers, remote or office
Employer & Industry UsageTelecommunications, network operations, technical supportTelecommunications, customer support, sales

The Telus Operations Specialist focuses on technical operations, network management, and supporting infrastructure, often requiring technical certifications. In contrast, the Telus Customer Service Representative primarily handles customer inquiries, billing, and service issues. Both roles are essential in the telecommunications industry but differ in technical complexity and daily responsibilities.

What are popular job titles related to Telus Operations Specialist jobs?

For Telus Operations Specialist jobs, the most frequently searched job titles are:

Infographic showing various Telus Operations Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Deployment Specialist - Application Delivery

Boston, MA • On-site

Lifeworks
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about Lifeworksexternal

$60K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together
Are you passionate about building robust, integrated solutions that power our business? The System Solutions team is seeking talented individuals to join our dynamic group responsible for designing, building, supporting, and maintaining complex multi-application solutions that work seamlessly together.
In this role, you'll collaborate across departments with developers, infrastructure teams, and client groups to deliver integrated solutions that drive real impact. You'll be part of a geographically distributed team that transcends borders-bringing together talented professionals from different parts of the world united by a shared commitment to excellence and innovation.

Here's the impact you'll make and what we'll accomplish together

The Deployment Specialist will be responsible for the tasks involved in building, delivering, and supporting non production and production systems for the Retire Benefits Systems integrated solution.

What's in it for you

  • 100% work from home arrangement

  • Comprehensive customizable benefits package to suit your unique needs and lifestyle

  • Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance

  • Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan

  • Generous mental health support account to cover the cost of therapy/counseling sessions

What you'll do
Server/Application Support:

  • Build shared and client specific environments both production, non-production and disaster recovery.

  • Perform server and application installations, configurations, and deployments.

  • Perform Configuration of IIS Server, creating websites, troubleshoot and resolve related issues.

  • Perform SQL Server related tasks such as database backup and restore, user permissions, scripts deployments.

  • Perform Servers and applications migrations and OS upgrades.

  • Perform Active Directory tasks such as user and group creation, delegation etc.

  • Develop Systems reports in SQL Report builder using scripting and automation.

  • Triage, analyze and coordinate issues related to applications hosted on shared or client's premises.

  • Ensuring there is a focus on stabilization, security, and performance.

  • Write/update technical documentation for existing or new procedures and maintain a service catalog.

  • Overtime / after-hours support may be required for urgent issues, production core releases on weekends and during busy seasons.

You have

  • 5 years of experience in IT with respective Computer Software or Computer Engineering University degree.

  • Windows Server 2012-2019 (installation, configuration, management & IIS Role).

  • Knowledge of Scripting (including analyzing and developing) (PowerShell, VBScript, CMD, SQL, etc.).

  • Excellent time management skills and the ability to manage multiple Assignments.

  • Experience with domain environments (Active Directory or LDAP).

  • Familiar with N-Tier Applications (utilizing IIS web frontend, .Net Services, SQL Server DB backend).

  • Familiar with networking (TCP/IP Protocol, DHCP, DNS, VPN).

  • Strong troubleshooting skills.

What you bring

  • Strong troubleshooting skills.

  • You have effective and flexible communication skills and can comfortably explain complex problems and technical solutions to a range of audiences. You are a collaborative team player who thrives in a cross-functional role, and you know how to build and nurture connections with individuals across multiple locations.

Nice to Have

  • Knowledge of Octopus Deploy or Azure Devops Pipelines.

  • Knowledge of Azure Serverless, Azure DB, Azure Container Instance, Kubernetes, and Docker.

  • Knowledge of Other Cloud technologies such AWS and Google Cloud Platform (GCP)

  • Knowledge of Dynamics CRM and GP is an asset but not required.

Salary Range: $60,000 - $80,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

  • Flexibility to work in-office, virtually or a combination of both

  • Generous company matched pension

  • Opportunity to give back to communities in which we work, live and serve

  • Career growth and learning & development opportunities to develop your skills

  • And much more...

Job Type: This is for a current vacancy.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply