Telus International Jobs in Raleigh, NC (NOW HIRING)

* This opportunity is remote, therefore open to all candidates nationwide in the USA *

Our Team and What We'll Accomplish Together

As our new Global Payroll Manager, you'll lead TELUS Agriculture & Consumer Goods' global payroll operations, managing a dynamic team across 10+ countries while driving critical system implementations and operational excellence. This is a strategic role where you'll stabilize payroll processing across multiple regions, lead the ECP to S/4 migration and Payroll Simplification initiatives, and build a high-performing, globally-distributed payroll team. You'll be instrumental in transforming our payroll function from a transactional operation into a strategic business partner that supports our agriculture technology mission. Spanish language skills are a valued asset for this role.

What You'll Do

• Lead and manage a global payroll team across 10+ countries (Australia, Brazil, Canada, Germany, United States, United Kingdom, Mexico, Slovakia, Poland, and China), ensuring accurate, timely payroll processing for 1,500+ employees while serving as backup processor for critical regions
• Drive the ECP to S/4 migration and Payroll Simplification initiatives as subject matter expert, collaborating with IT, Finance, and cross-functional teams to modernize systems and reduce operational complexity
• Develop and maintain standardized payroll procedures and compliance frameworks for each country, staying current with evolving State, Federal, local, and international payroll regulations and reporting requirements
• Build, mentor, and develop a high-performing payroll team through cross-training programs, knowledge transfer initiatives, and continuous professional development to reduce legacy system dependency and strengthen team capability
• Oversee payroll operations including quarterly reconciliations, involuntary deductions processing, benefits and tax deductions, wage verifications, and ad-hoc reporting; resolve discrepancies between HRIS and accounting systems to ensure data accuracy
• Manage critical payroll administration functions including Blue Marble system administration, ECP issue resolution and testing, annual increases and bonuses processing, year-end reviews, PTO liability reporting, and workers' compensation management for Australia
• Participate in strategic initiatives and steering committees (Bi-Weekly Steer-Co, Cost Center Project, SSO Blue Marble, Tax Cleanup, M&A integrations) to drive continuous improvement, streamline processes, and enhance operational efficiency across the global payroll function
• Foster strong cross-functional collaboration within TELUS Agriculture while actively partnering with the global community to align payroll operations with broader organizational goals.

What You Bring

• 3-7 years of progressive payroll experience, including multi-country/international payroll operations and compliance management
• SAP SuccessFactors expertise with demonstrated ability to manage payroll systems, reporting, and data integration. Experience with ECP a must.
• Deep knowledge of State, Federal, local, and international payroll laws, regulations, tax withholding requirements, and reporting obligations across multiple jurisdictions
• Proven team leadership and people development experience, with ability to mentor, coach, and build high-performing teams in a global environment
• Strong analytical and problem-solving skills with ability to identify process improvements, resolve complex payroll discrepancies, and drive operational efficiency
• Excellent communication and stakeholder management skills, with ability to collaborate effectively across HR, Finance, Legal, and IT departments globally
• Proficiency with payroll systems (ADP SmartCompliance experience a plus) and advanced Excel/reporting capabilities

Great-to-Haves

• Fluency in Spanish/Portuguese, particularly for managing payroll operations in Mexico and Brazil
• Proficiency in Blue Marble system administration and familiarity with banking platforms (e.g., Bank of Montreal, HSBC).
• Familiarity with SAP S/4HANA implementation projects and system migration best practices

At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our journey of growth and learning. Together, we aim to create a respectful and welcoming global community.

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