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Telus Help Desk Technical Support Jobs (NOW HIRING)

Help Desk /Technical Support

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk /Technical Support Duration: 12+ Months Location: Austin, TX 78701. The working position is On Site. (Strong preference for temp to hire possibility.) Must have: CompTIA A+, CompTIA ITF ...

We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments. Candidates may be considered ...

Senior Help Desk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Resolve technical support tickets for Windows 11, Active Directory, Microsoft O365, VPN, RDP, and ... Help desk support / IT support / desktop support / end-user support * Windows 11 / Active Directory ...

IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our ... Key Responsibilities Technical Support: Provide first-level technical assistance and support for ...

Help Desk

Madison, WI · On-site

$18 - $23/hr

... troubleshooting technical issues, and supporting technology devices and software. Identity ... Help Desk & Technical Support Provide 1st and 2nd Tier technical support for hardware, software ...

New

Help Desk Technician

Reston, VA · On-site

$20.75 - $28/hr

Provide exceptional first-level technical support to NVR team members through the Help Desk * Diagnose, troubleshoot, and resolve issues with Windows OS, Office, custom applications, and Dell/Lenovo ...

Service Desk/ Technical Support

Columbus, OH · On-site

$16.50 - $21/hr

Service Desk Quality Analyst Location: Columbus, OH, Duration: 6-12 Months Job Summary: The Service ... quality end-user technical support, related to enterprise software and hardware • ...

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Telus Help Desk Technical Support information

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$12

$23

$33

How much do telus help desk technical support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for telus help desk technical support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Help desk/Technical support

Futran Tech Solutions Pvt. Ltd.

Richmond, VA • On-site

$19.75 - $26.75/hr

Full-time

Posted 11 days ago


Job description

Title: Help desk/Technical support
Duration: 12 Months
Address: Richmond, VA (Onsite from day one)
Job Description:
The Company is seeking enthusiastic and talented individuals to provide fast and useful technical assistance by researching, troubleshooting problems and answering questions on Medicaid Enterprise System (MES) issues. If selected, all new help desk staff will be trained to use the help desk software, phones, and queued with questions and answers for the MES related calls. IDEAL candidates will have: Excellent Tier One Help Desk team members must have great communication skills to be able to understand the problem and explain the solution. Customer focused and patience is a must in guiding users through corrective steps. Our mission is to keep our user community moving forward with ease.
Responsibilities:
• Serve as the first point of contact (tier one) for customers seeking technical assistance over the phone.
• Perform remote troubleshooting through pertinent questions.
• Determine the best solution based on the issue and details provided by the customer.
• Walk the customer through the problem-solving process.
• Direct unresolved issues to the next level of support (tier two or tier three) personnel.
• Provide accurate information on their resolution to their issue.
• Record events and problems and their resolution in logs.
• Follow-up and update customer status and information.
• Pass on any feedback or suggestions by customers to the appropriate internal team.
• Identify and suggest possible improvements on procedures.