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Teller Manager Jobs in Raleigh, NC (NOW HIRING)

PNC Bank

Lead Teller - Westgate Drive

Durham, NC · On-site

$19.75 - $25/hr

As a Teller Lead within PNC's retail banking organization, you will be based in Durham, NC at the ... We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ...

PNC Bank

Teller - Cary Main

Cary, NC

$15.75 - $19.75/hr

As a Teller within PNC's retail banking organization, you will be based at the Cary Main Branch ... We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ...

PNC Financial Services Group, Inc.

Teller - Cary Main

Cary, NC · On-site

$15.75 - $19.75/hr

As a Teller within PNC's retail banking organization, you will be based at the Cary Main Branch ... We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ...

First Horizon Bank

Teller

Durham, NC · On-site

$14.50 - $18.25/hr

Compliance and risk management * Expected compliance with bank regulations, policies, procedures ... High school diploma or GED required and 6 months of cash handling or teller experience strongly ...

PNC Bank

Part Time Teller - Roxboro Road

Durham, NC

$14.50 - $18.25/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Ensures teller and branch daily operations and maintenance transactions are completed in an ...

Wells Fargo

Teller Part Time Clayton

Clayton, NC

$13.50 - $17/hr

As a Teller, you will build foundational banking skills while learning about customers' needs and ... and managing risk in line with policies and controls. * Use strong communication and active ...

New

First Horizon Bank

Teller-Float

Cary, NC

$15 - $18.75/hr

Compliance and risk management * Expected compliance with bank regulations, policies, procedures ... High school diploma or GED required and 6 months of cash handling or teller experience strongly ...

First Horizon Bank

Teller-Float

Cary, NC

$15 - $18.75/hr

Compliance and risk management * Expected compliance with bank regulations, policies, procedures ... High school diploma or GED required and 6 months of cash handling or teller experience strongly ...

Woodforest National Bank

Teller Retail Banker

Raleigh, NC · On-site

$15.50 - $19.50/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest Financial Group

Teller Retail Banker

Raleigh, NC · On-site

$15.50 - $19.50/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

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All JobsTeller JobsTeller Manager JobsTeller Manager Jobs in Raleigh, NC

Teller Manager information

See Raleigh, NC salary details

$14

$23

$31

How much do teller manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for teller manager in Raleigh, NC is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.36 per hour, depending on experience, location, and employer.

What is the difference between Teller Manager vs Teller?

AspectTeller ManagerTeller
CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent
Work EnvironmentSupervises tellers, manages customer service, oversees daily operationsHandles customer transactions, provides basic banking services
ResponsibilitiesStaff supervision, training, resolving escalated issuesProcessing deposits, withdrawals, answering customer inquiries

The main difference between a Teller Manager and a Teller is that the Teller Manager oversees tellers and manages daily branch operations, while the Teller focuses on processing customer transactions. The Teller Manager has additional responsibilities like supervising staff and handling escalations, whereas the Teller primarily provides direct customer service. Both roles are essential in banking environments and require similar credentials, but the Manager position involves leadership duties.

What are the key skills and qualifications needed to thrive as a Teller Manager, and why are they important?

To thrive as a Teller Manager, you need strong cash handling experience, supervisory skills, and a background in banking or finance, usually supported by a high school diploma or equivalent. Familiarity with core banking software, transaction processing systems, and compliance certifications such as anti-money laundering (AML) training is typical. Leadership, conflict resolution, and effective communication are critical soft skills for motivating teams and delivering excellent customer service. These skills ensure efficient branch operations, regulatory compliance, and a positive banking experience for both staff and customers.

What are Teller Managers?

Teller Managers are banking professionals responsible for overseeing the daily operations of a bank’s teller line. They supervise teller staff, ensure compliance with bank policies, provide training, and handle customer service issues or escalated transactions. Additionally, Teller Managers monitor cash flow, manage scheduling, and assist with audits to ensure accuracy and security. Their leadership helps maintain efficient and secure customer service at the branch.

How does a Teller Manager support team development and ensure high performance within the branch?

A Teller Manager plays a key role in fostering team growth by providing regular coaching, feedback, and training to tellers. They are responsible for setting clear performance expectations, monitoring daily operations, and addressing any issues that arise. Teller Managers also collaborate closely with branch leadership to implement best practices, motivate staff, and organize cross-training or career advancement opportunities. This hands-on approach helps maintain a positive work environment and ensures that service standards and compliance requirements are consistently met.
What are the most commonly searched types of Teller jobs in Raleigh, NC? The most popular types of Teller jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Teller Manager jobs? Cities near Raleigh, NC with the most Teller Manager job openings:
Teller Manager jobs near you
Operations Services Supervisor (Teller Manager)

Operations Services Supervisor (Teller Manager)

First Citizens Bank

Youngsville, NC • On-site

$16.25 - $22.25/hr

Full-time

Posted 20 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview
Are you a people person Be a First Citizens person. Join our branch team and make a difference.
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.
A successful candidate will demonstrate:
  • Management Skills: Capable of managing and developing members on a team to ensure operational soundness
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks
  • Influence: Capable of building rapport with different personalities to drive positive results
  • Agility: Able to process information and move quickly through problem resolution
  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences

Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.

  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

  • Team Leadership - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Leverages the expertise of Bank partners, other managers, and team to accomplish business goals.

Qualifications
Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management
Preferred Area of Experience: Management or supervisory experience
License or Certification Type: null null
Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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