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Teller Manager Jobs in Decatur, AL (NOW HIRING)

Teller I

Decatur, AL · On-site

$15 - $18.75/hr

Full Time Teller The full time teller is responsible for providing exceptional customer service to ... Management reserves the right to change this as needed.

Teller I

Decatur, AL · On-site

$13.25 - $16.50/hr

General Summary The full time teller is responsible for providing exceptional customer service to ... Management reserves the right to change this as needed.

Teller I

Decatur, AL · On-site

$13.25 - $16.50/hr

General Summary The full time teller is responsible for providing exceptional customer service to ... Management reserves the right to change this as needed.

Lead Teller - Sixth Avenue

Decatur, AL · On-site

$19.25 - $24.25/hr

As a lead Teller within PNC retail banking organization, you will be based in Decatur Alabama, at ... We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ...

Teller Retail Banker

Decatur, AL · On-site

$15 - $18.75/hr

Teller Retail Banker Take the next step toward your new career today! Become a part of the diverse ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Part-time Teller - Sixth Avenue

Decatur, AL

$15 - $18.75/hr

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ... Ensures teller and branch daily operations and maintenance transactions are completed in an ...

Teller Retail Banker

Decatur, AL · On-site

$13.25 - $16.50/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Decatur, AL · On-site

$15 - $18.75/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Decatur, AL

$13.25 - $16.50/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Conducts annual and quarterly reviews for Universal Bankers and Universal Tellers with assistance of Branch Sales Manager. * Processes daily EIM items (pay/return decisions) within established ...

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Teller Manager information

See Decatur, AL salary details

$13

$22

$30

How much do teller manager jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for teller manager in Decatur, AL is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Teller Manager, and why are they important?

To thrive as a Teller Manager, you need strong cash handling experience, supervisory skills, and a background in banking or finance, usually supported by a high school diploma or equivalent. Familiarity with core banking software, transaction processing systems, and compliance certifications such as anti-money laundering (AML) training is typical. Leadership, conflict resolution, and effective communication are critical soft skills for motivating teams and delivering excellent customer service. These skills ensure efficient branch operations, regulatory compliance, and a positive banking experience for both staff and customers.

How does a Teller Manager support team development and ensure high performance within the branch?

A Teller Manager plays a key role in fostering team growth by providing regular coaching, feedback, and training to tellers. They are responsible for setting clear performance expectations, monitoring daily operations, and addressing any issues that arise. Teller Managers also collaborate closely with branch leadership to implement best practices, motivate staff, and organize cross-training or career advancement opportunities. This hands-on approach helps maintain a positive work environment and ensures that service standards and compliance requirements are consistently met.

What are Teller Managers?

Teller Managers are banking professionals responsible for overseeing the daily operations of a bank’s teller line. They supervise teller staff, ensure compliance with bank policies, provide training, and handle customer service issues or escalated transactions. Additionally, Teller Managers monitor cash flow, manage scheduling, and assist with audits to ensure accuracy and security. Their leadership helps maintain efficient and secure customer service at the branch.

What is the difference between Teller Manager vs Teller?

AspectTeller ManagerTeller
CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent
Work EnvironmentSupervises tellers, manages customer service, oversees daily operationsHandles customer transactions, provides basic banking services
ResponsibilitiesStaff supervision, training, resolving escalated issuesProcessing deposits, withdrawals, answering customer inquiries

The main difference between a Teller Manager and a Teller is that the Teller Manager oversees tellers and manages daily branch operations, while the Teller focuses on processing customer transactions. The Teller Manager has additional responsibilities like supervising staff and handling escalations, whereas the Teller primarily provides direct customer service. Both roles are essential in banking environments and require similar credentials, but the Manager position involves leadership duties.

What are the most commonly searched types of Teller jobs in Decatur, AL? The most popular types of Teller jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Teller Manager jobs? Cities near Decatur, AL with the most Teller Manager job openings:
Teller I

$15 - $18.75/hr

Full-time

Posted 4 days ago


Bank Independent rating

7.8

Company rating: 7.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

65th of 141 rated banks


Job description

Full Time Teller

The full time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the full time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.

Essential Functions

This position requires flexible hours.

Relationship Development

  • Identifies and meets customer needs through sales and service with focus on deepening customer relationships
  • Actively listens for opportunities to cross-sell additional products and services
  • Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
  • Answers phone courteously within three rings or less
  • Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
  • Resolves customer complaints regarding sales and service

Branch Operations

  • Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
  • Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
  • Balances cash drawer in accordance with Bank procedures and regulations
  • Perform as a team member in allocating and coordinating the work flow
  • Contribute to the fulfillment of the department and bank objectives and goals
  • Processes night deposits
  • Completes Teller Hours Worksheet accurately and in a timely manner
  • Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
  • Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
  • Issues Official Checks and Money Orders
  • Trains with Head Teller to perform Head Teller duties
  • Attends branch meetings
  • Processes credit card cash advances
  • Performs other duties as assigned

Compliance

  • Adhere to all regulatory requirements and bank policies and procedures
  • Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
  • Notifies Head Teller of any outage before close of day
  • Adheres to the Cash Control Procedures
  • Ensures teller area is secure and all security requirements are followed
  • Completes required online training assignments in a timely manner

Working Conditions

  • Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
  • Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
  • May be required to stand for long periods of time while providing teller service.

Minimum Level of Preparation and Training

  • High School diploma or equivalent
  • One year previous experience with direct customer service interaction required
  • Previous experience handling cash transactions preferred

Required Abilities, Knowledge, and Skills

  • Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants
  • Ability to develop knowledge of the bank's products, services, and processes
  • Ability to accomplish multiple objectives in a fast paced environment
  • Ability to develop a thorough understanding of bank specific software and other basic office equipment
  • Excellent communication, team-work, and customer service skills
  • Strong organizational, time management, and presentation skills
  • Working knowledge of Microsoft Office Applications, such as, Word, Excel, and Outlook

Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.