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Teller Associate Jobs in Alabama (NOW HIRING)

ServisFirst Bank

Teller

Birmingham, AL · On-site

$15 - $18.75/hr

DUTIES AND RESPONSIBILITIES The Teller is responsible for delivering quality customer service ... Reasonable accommodation may be made to enable otherwise qualified associates/applicants with ...

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Teller Associate information

What are the key skills and qualifications needed to thrive as a teller associate, and why are they important?

To thrive as a Teller Associate, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and basic financial regulations is typically required. Exceptional customer service, clear communication, and integrity are standout soft skills in this role. These abilities ensure efficient, secure transactions and positive client interactions, which are vital for maintaining trust and operational success in a financial institution.

Is it hard to be hired as a bank teller?

Becoming a bank teller typically requires a high school diploma or equivalent and good customer service skills. Hiring can be competitive, and employers often look for previous cash handling experience or familiarity with banking software. Strong communication and attention to detail can improve chances of getting hired.

What are some common challenges faced by teller associates during busy periods, and how can they be managed?

During peak hours or at month-end, Teller Associates often experience high customer traffic, which can lead to long lines and the need to process transactions quickly and accurately. Managing stress, maintaining attention to detail, and delivering excellent customer service are key challenges during these times. Successful Tellers use strong organizational skills, effective communication, and teamwork to ensure smooth workflow and minimize errors. Proactively preparing for busy periods and seeking support from colleagues or supervisors can also help manage workload and maintain service quality.

What is a teller associate?

Teller Associates are frontline bank employees responsible for assisting customers with their financial transactions, such as deposits, withdrawals, and payments. They verify customer identification, handle cash, process checks, and answer questions about bank products and services. Teller Associates play a key role in maintaining accurate records and ensuring security procedures are followed during all transactions. Their customer service skills help create a positive experience for clients visiting the bank.

What is the difference between Teller Associate vs Customer Service Representative?

AspectTeller AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; cash handling experienceHigh school diploma or equivalent; communication skills
Work EnvironmentBank branches, retail bankingBank branches, call centers, retail settings
Employer & IndustryFinancial institutions, retail bankingFinancial institutions, retail banking
Common Search & ComparisonYesYes

While both roles involve customer interaction in banking environments, a Teller Associate primarily handles cash transactions and account deposits, whereas a Customer Service Representative may handle a broader range of client inquiries, account issues, and product explanations. Both roles require strong communication skills and are essential in retail banking settings.

What are the most commonly searched types of Teller jobs in Alabama? The most popular types of Teller jobs in Alabama are:
What are popular job titles related to Teller Associate jobs in Alabama? For Teller Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Teller Associate jobs in Alabama look for? The top searched job categories for Teller Associate jobs in Alabama are:
What cities in Alabama are hiring for Teller Associate jobs? Cities in Alabama with the most Teller Associate job openings:
Teller Associate jobs near you
Infographic showing various Teller Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Float Teller - Central Birmingham Region

America's First Federal Credit Union

Birmingham, AL • On-site

$13.75 - $17.25/hr

Full-time

Re-posted 19 days ago

Job description

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same—like family. AmFirst provides growth, opportunity, and development, and offers our employees an extensive benefits package. 

Branches include: Hueytown, Bessemer, Lakeshore, Vestavia, and Inverness.

Essential Functions & Responsibilities:

  • Receives and processes financial transactions, including deposits, withdrawals, and loan payments; sells consignment items, cashier checks, and travelers checks to members; transfers amounts from member accounts as directed.
  • Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies.
  • Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines.
  • Prepares Currency Transaction Reports and reports suspicious activity for the Head Teller's review.
  • Welcomes members and provides routine information concerning services and directs members to the appropriate department for specific information and service.
  • Cross-sells Credit Union services.
  • Performs a variety of miscellaneous tasks, including auditing, processing night drop and ATM deposits, and handling safety deposit rental income.
  • Performs other job-related duties as assigned.

Performance Measurements:

  1. Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
  2. Balance your drawer daily and accurately post transactions.
  3. Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
  4. Maintain a dependable record of attendance and timeliness.
  5. Maintain a professional work environment and businesslike appearance.

Knowledge and Skills:

Experience: One month to twelve months of similar or related experience. 6 months of cash handling preferred.

Education: A high school education or GED.

Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills: Ten-key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgment in order to evaluate identities, accounts, checks, and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money.

Physical Requirements: Light lifting required.

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