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Telephonic Case Manager Jobs in Arizona (NOW HIRING)

Oscar Health

CCM Case Management RN

Tempe, AZ · On-site

$32.60 - $42.79/hr

Telephonic case management role in which you will educate members on improving health outcomes, assist with transitions from care settings, participate in process improvement and other pilot programs ...

Bannerhealth

RN, Case Manager

Tucson, AZ · Remote

Join Banner University Family Care's Maternal Child Health team as a Pediatric RN, Case Manager , where you'll provide telephonic complex case management and make a meaningful difference in the lives ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$53K - $55K/yr

CASE MANAGER 3 - TARGETED UNIT Job Location: Division of Developmental Disabilities Specialty District Serving District Central 8620 North 22nd Avenue, Phoenix, Arizona 85021 Posting Details: Salary ...

Arizona State Hospital

Job Page

Chandler, AZ · On-site

$49K - $51K/yr

CASE MANAGER 2 Job Location: Division of Developmental Disabilities 125 East Elliot Road, Chandler, Arizona 85225 11518 East Apache Trail, Apache Junction, Arizona 85120 Posting Details: Salary: $49 ...

Arizona State Hospital

Job Page

Avondale, AZ · On-site

$49K - $51K/yr

CASE MANAGER 2 Job Location: Division of Developmental Disabilities (DDD) 290 E. La Canada Blvd - Avondale, AZ 85323 8990 W. Peoria Ave - Peoria, AZ 85345 11526 W. Bell Rd - Surprise, AZ 85378 ...

Banner Health

RN High Risk Case Manager

Phoenix, AZ

As a High-Risk RN Case Manager on our Readmission Case Management Team , you can expect to have a ... This role requires telephonic, HOME VISITS , and televisit platforms. It is a remote role which ...

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Telephonic Case Manager information

See Arizona salary details

$4

$22

$34

How much do telephonic case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for telephonic case manager in Arizona is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $31.01 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.
More about Telephonic Case Manager jobs
What are popular job titles related to Telephonic Case Manager jobs in Arizona? For Telephonic Case Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Telephonic Case Manager jobs in Arizona look for? The top searched job categories for Telephonic Case Manager jobs in Arizona are:
What cities in Arizona are hiring for Telephonic Case Manager jobs? Cities in Arizona with the most Telephonic Case Manager job openings:
Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,327 per year, or $22.8 per hour.

RN Telephonic Case Manager

Healthcare Support Staffing

Tempe, AZ • On-site

$27 - $33/hr

Full-time

Re-posted 16 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description
  • Assess the member's current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options
  • Coordinate services between Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio economic needs of clients
  • Develop plan of care based upon assessment with specific objectives, goals and interventions designed to meet member's needs
  • Provide patient and provider education
  • Facilitate member access to community based services
Compensation:  $27-$33/hr
Qualifications
  • MUST be an RN
  • 2 + years of Case Management experience from Home Health, Hospital, or nursing faciity
  • Must have excellent computer skills
  • Active driver's license
  • Managed Care Experience and Arizona Health Care Cost Containment System (AHCCCS).
  • Arizona's Medicaid agency PREFERRED but not required!
Additional Information

Interested in being considered?

If you are interested in being considered for the RN Telephonic Case Manager position, please contact Nader at 407.478.0332 Ext 234

Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

Social media

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