1

Telephone Triage Nurse Rn Jobs (NOW HIRING)

If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview Our nurses provide telephone triage and health advice to callers across the ...

We are currently seeking a compassionate and experienced RN dedicated to providing exceptional care ... through telephone triage. The ideal candidate will have finely tuned end of life and symptom ...

We are currently seeking a compassionate and experienced RN dedicated to providing exceptional care ... through telephone triage. The ideal candidate will have finely tuned end of life and symptom ...

Triage Nurse-RN Provides professional assessment of patient's health concerns over the telephone, without the advantage of visual inspection or face-to-face interaction in order to complement ...

Under the direction of the Supervisor, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse ...

RN Triage - Urology

Elmhurst, IL · On-site

$33.96 - $52.64/hr

Under the direction of the Supervisor, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse ...

Showing results 41-60

Telephone Triage Nurse Rn information

See salary details

$13

$38

$52

How much do telephone triage nurse rn jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for telephone triage nurse rn in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What is a telephone triage nurse RN?

A Telephone Triage Nurse RN is a registered nurse who assesses patients' symptoms, provides medical advice, and determines the urgency of care needed—all over the phone. They use critical thinking and established protocols to help patients decide whether to seek emergency care, visit their doctor, or manage symptoms at home. These nurses play a crucial role in reducing unnecessary emergency room visits and ensuring patients receive appropriate care promptly.

What are the key skills and qualifications needed to thrive as a telephone triage nurse RN?

To thrive as a Telephone Triage Nurse RN, you need a strong nursing background, active RN licensure, and expertise in clinical assessment and decision-making. Familiarity with triage protocols, electronic health records (EHRs), and telephone triage software is typically required. Exceptional communication, critical thinking, and the ability to remain calm under pressure are crucial soft skills. These abilities ensure accurate patient assessment, effective guidance over the phone, and safe, timely care coordination.

What are some common challenges telephone triage nurse RNs face when assessing patients over the phone?

One of the main challenges Telephone Triage Nurse RNs encounter is accurately assessing a patient's condition without the benefit of visual cues or a physical exam. This requires strong communication skills and the ability to ask targeted questions to gather detailed information. Nurses must also remain calm under pressure, often handling multiple calls and urgent situations simultaneously. Additionally, they must stay updated on triage protocols and be comfortable using electronic documentation systems.

What is the difference between Telephone Triage Nurse Rn vs Emergency Room Nurse?

AspectTelephone Triage Nurse RnEmergency Room Nurse
CredentialsRN license, triage certification (optional)RN license, ER-specific training
Work EnvironmentPhone-based, remote or office settingHospital ER, fast-paced environment
Employer & IndustryHealthcare call centers, telehealth servicesHospitals, emergency departments
Common Search & ComparisonYesNo

The main difference between a Telephone Triage Nurse Rn and an Emergency Room Nurse lies in their work environment and responsibilities. The Telephone Triage Nurse Rn provides patient assessments and advice over the phone, often working remotely, while the Emergency Room Nurse works directly in a hospital ER, handling acute, in-person emergencies. Both roles require RN licensure, but their settings and daily tasks differ significantly.

More about Telephone Triage Nurse Rn jobs

What are popular job titles related to Telephone Triage Nurse Rn jobs?

For Telephone Triage Nurse Rn jobs, the most frequently searched job titles are:

Infographic showing various Telephone Triage Nurse Rn job openings in the United States as of September 2026, with employment types broken down into 4% As Needed, 57% Full Time, 16% Part Time, and 23% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $79,160 per year, or $38.1 per hour.

Telehealth Triage Nurse

Remote

FONEMED
51 - 200 employees

Other

Posted 14 days ago


Job description

Telehealth Triage Nurse (Remote)
Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability
Must have compact nursing license
Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
Position Overview
Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded.
Role Responsibilities
  • Provide telephone triage and advice to callers to assist them in making timely medical decisions
  • Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
  • Promptly complete confidential medical records as per company documentation standards
  • Provide clear and concise information and direction during patient encounters

Expectations of Nurse
  • Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion
  • Part time work may be considered with open availability
  • Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended)
  • Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet)
  • Participation (via telephone or video) in staff meetings
  • Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements

Scheduling and Licensure
  • Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion
  • Part time work may be considered with open availability
  • Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts
  • Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week
  • Work every other weekend, option to work additional weekends also available
  • Must possess a compact nursing license and a California license would be an asset

Qualifications and Experience
  • Completion of a recognized Nursing program
  • Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU
  • An active license in CA is required, along with active compact license in your home state.
  • Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company's request
  • Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset
  • Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset
  • Strong communication skills
  • Strong clinical assessment skills
  • Strong computer skills within a Windows environment and keyboarding ability
  • Bilingual English/Spanish will be considered an asset

Why Work With US:
With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com