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Telephone Survey Jobs in Raleigh, NC (NOW HIRING)

Turner & Townsend

Cost Manager

Raleigh, NC · On-site

Turner & Townsend are looking for a Cost Manager/Quantity Surveyor to join our team and support ... This telephone line and email address is reserved solely for job seekers with disabilities ...

Turner & Townsend

Cost Manager

Raleigh, NC

Turner & Townsend are looking for a Cost Manager/Quantity Surveyor to join our team and support ... This telephone line and email address is reserved solely for job seekers with disabilities ...

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Telephone Survey information

See Raleigh, NC salary details

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$13

$14

How much do telephone survey jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for telephone survey in Raleigh, NC is $13.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $14.04 per hour, depending on experience, location, and employer.

What is a telephone survey?

A Telephone Survey job involves calling individuals to ask them questions for research, customer feedback, or public opinion polling. Surveyors follow a script to collect accurate and unbiased responses. The data gathered helps businesses, organizations, or government agencies make informed decisions. This role requires good communication skills, professionalism, and the ability to handle various respondent interactions.

What are the key skills and qualifications needed to thrive in the telephone survey position?

To thrive as a Telephone Survey professional, you need strong verbal communication skills, active listening abilities, and attention to detail, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and computer-based call systems is often required. Patience, adaptability, and a positive, courteous demeanor are valuable soft skills in this role. These competencies help ensure accurate data collection, high response rates, and a positive experience for respondents, which are critical to effective survey outcomes.

What are some typical challenges faced by telephone survey professionals, and how can they be overcome?

Telephone Survey professionals often encounter challenges such as reaching reluctant respondents, handling call rejections, and maintaining motivation during repetitive tasks. Overcoming these obstacles usually involves using scripted techniques to build rapport quickly, staying patient and respectful, and employing strategies to keep engagement high, like taking regular breaks and celebrating small successes. Supportive teams and ongoing training can also help you continually improve your approach. Adapting your communication style for different audiences will further increase your effectiveness and satisfaction in the role.

What are popular job titles related to Telephone Survey jobs in Raleigh, NC?

For Telephone Survey jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Telephone Survey jobs in Raleigh, NC look for?

The top searched job categories for Telephone Survey jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Telephone Survey jobs?

Cities near Raleigh, NC with the most Telephone Survey job openings:

Telephone Survey jobs near you
Infographic showing various Telephone Survey job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $28,433 per year, or $13.7 per hour.

Cost Manager

Turner & Townsend

Raleigh, NC • On-site

Full-time

Re-posted yesterday

Job description

Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Job Description
Turner & Townsend are looking for a Cost Manager/Quantity Surveyor to join our team and support construction cost services for our clients. The ideal candidate will be driven and promote our Turner & Townsend purposes and values.
Responsibilities:
  • Advising client on strategies, managing prequalification of vendors, assessing proposals, bids, and bid levelling documents, making final recommendations to the client, attending & chairing bid interviews, and managing appointment process.
  • Manage estimating services for full project by developing project estimates (relating to construction, fees, direct work and other costs), reviewing estimations prepared by junior team members, presenting estimates to client, presenting value engineering recommendations and risk assessments to client, meeting with vendors to review, validate, and challenge costs, and reviewing estimates by utilizing benchmark data collected from other projects.
  • Manage cost reporting by establishing reporting schedule, reviewing & presenting cost reports and forecasts, reviewing project budget & spend forecast with the client, developing & maintaining commercial risk register, and hosting periodic meetings with project team & vendors.
  • Manage cost control process by reviewing payment application assessments prepared by junior team members, liaising with project managers to recommend contractor entitlements, reviewing requests for change orders from vendors & making recommendations to client, and using dispute prevention/management/resolution procedures to manage payment requisitions, change orders, and contractual disputes.
  • Manage & monitor invoicing process.
  • Benchmark performance against other successful commissions.
  • Manage all facets of the final accounting process and post contract audits and account close outs.
  • Hold post-contract reviews with the client to establish a lesson learned document and apply lessons to create training manual.
  • Develop procedures governing handover of project.
  • Perform all the duties above through the use/preparation of Bid Analysis Sheets, Change Control Forms, Cost Estimating Software, and Take-off Software.
  • SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Qualifications
  • Bachelor's degree in construction management, cost management, quantity surveying, engineering or field related to construction.
  • Minimum 3-5 years of relevant experience working in a cost management role in the construction industry.
  • RICS accredited or working towards it is valuable
  • Experience supporting cost management on medium or large sized construction projects.
  • Construction consultancy experience is strongly preferred.
  • Good knowledge of construction industry technical matters, such as different procurement routes, value management, and value engineering.
  • Strong communication skills.

Additional Information
Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you'd like to view a copy of the company's affirmative action plan, please email recruitmentUSA@turntown.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or recruitmentUSA@turntown.com. This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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