As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted ...
As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted ...
As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted ...
As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted ...
As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted ...
As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted ...
Telephone Research Interviewer information
See Virginia salary details
$9.77 - $10.83
5% of jobs
$10.83 - $11.89
4% of jobs
$11.89 - $12.96
0% of jobs
$12.96 - $14.02
0% of jobs
$14.02 - $15.08
10% of jobs
$15.08 - $16.14
0% of jobs
$16.14 - $17.20
1% of jobs
$17.20 - $18.26
1% of jobs
$18.40 is the 25th percentile. Wages below this are outliers.
$18.26 - $19.33
26% of jobs
The median wage is $19.40 / hr.
$19.33 - $20.39
39% of jobs
$20.39 - $21.45
13% of jobs
$9
$18
$21
How much do telephone research interviewer jobs pay per hour?
What is a telephone research interviewer?
A Telephone Research Interviewer conducts surveys over the phone to collect opinions, feedback, or data from individuals. They follow a script, ask predetermined questions, and accurately record responses. This role is commonly found in market research, social research, or customer feedback studies. Strong communication skills, professionalism, and attention to detail are essential for success.
What are the key skills and qualifications needed to thrive as a telephone research interviewer?
To thrive as a Telephone Research Interviewer, you need strong verbal communication, attentive listening, accurate data entry skills, and typically a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems, call management software, or survey platforms is often required. Outstanding interpersonal skills, patience, and the ability to remain professional and courteous enhance effectiveness in engaging respondents. These abilities are essential for collecting reliable information, maintaining survey integrity, and achieving high response rates.
What type of training or onboarding can I expect as a new telephone research interviewer?
New Telephone Research Interviewers usually participate in a structured training program that covers telephone etiquette, survey procedures, data entry protocols, and system navigation. You will receive guidance on how to handle various respondent scenarios, manage objections, and adhere to privacy standards. Onboarding may include shadowing experienced interviewers and practicing sample calls before taking live assignments. This training ensures you are well-prepared to gather accurate data and represent the organization professionally from your first day on the job.
What are the most commonly searched types of Telephone Research Interviewer jobs in Virginia?
The most popular types of Telephone Research Interviewer jobs in Virginia are:
What are popular job titles related to Telephone Research Interviewer jobs in Virginia?
For Telephone Research Interviewer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Telephone Research Interviewer jobs in Virginia look for?
The top searched job categories for Telephone Research Interviewer jobs in Virginia are:

Job description
ICF is hiring flexible On-Call Bilingual REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted effective health policy interventions. Do you have great telephone communication skills, computer entry, time management and organization skills? If so, this might be the next role you are looking for-apply today.
This role is fully remote and On-Call, approximately 25 hours each week. Hours of work can vary and the ICF Recruiter will provide schedule options.
Watch the video below for a preview of this role:
Job Preview: Survey Interviewers at ICF - ICF (wistia.com)
Job Description:
Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.
During each survey interview, we'll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses.
Continue to build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy a dynamic and rewarding work experience.
Required Qualifications:
High school diploma/GED.
Must live within one of the following states to perform this role: Pennsylvania, Ohio, Texas, Kentucky, Kansas, Georgia, Indiana, Iowa, New Hampshire, North Carolina & North Dakota, Virginia, West Virginia, Wisconsin,Wyoming,South Carolina, South Dakota, Tennessee, Utah, Oklahoma, Nevada, Mississippi, Montana, Louisiana, Idaho, Arkansas, & Alabama.
Fluent in reading and writing in English and Spanish.
Must pass a criminal background check.
Must be 18 years of age or older.
Preferred Skills/Experience:
6 months previous call center, customer service or collections experience strongly preferred.
Previous experience collecting and recording data from the public.
Professional Skills:
Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently.
Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview.
Strong interpersonal skills including courtesy, professionalism, and a cooperative attitude.
Ability to be flexible in a work schedule and to work limited overtime as necessary required.
Clear telephone speaking voice and ability to read accurately from a script
Basic computer skills including keyboard skills and accurate data entry. Ability to type 30 words per minute.
Fluent in reading, writing, and speaking in English.
Must meet standard performance metrics.
Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$25,968.00 - $44,146.00Nationwide Remote Office (US99)About ICF
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
5,001 - 10,000 Employees
Headquarters location
Reston, VA, US
Year founded
1969