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Telephone Operator Jobs in Rialto, CA (NOW HIRING)

Responsibilities Telephone Operator (PBX) position located at Corona Regional Medical Center in Corona, CA This is a per diem position. Reporting to the Manager of Access Services, this position ...

Responsibilities Telephone Operator (PBX) position located at Corona Regional Medical Center in Corona, CA This is a per diem position. Reporting to the Manager of Access Services, this position ...

JOB SUMMARY: Reporting to the Clinic Site Manager, the Operator will be the liaison between our ... Answer telephone promptly and in a polite and professional manner. * Obtain and enter accurate ...

The Grinder Operator is responsible for operating and monitoring PVC scrap grinders and pulverizers ... Ability to verbally communicate in person or by telephone to complete job requirements. * Ability ...

$20 - $21.50/hr

The Grinder Operator is responsible for operating and monitoring PVC scrap grinders and pulverizers ... Ability to verbally communicate in person or by telephone to complete job requirements. * Ability ...

Machine Operator

Riverside, CA · On-site

$17.75 - $21.25/hr

Description: The Machine Operator is responsible for operating, monitoring, and maintaining production machinery to ensure efficient and safe manufacturing operations. This position requires ...

Nutformer Operator

Yorba Linda, CA · On-site

$18.25 - $21.75/hr

Nutformer Operator We are seeking an experienced Nutformer Operator to set up and operate multi-station nut forming equipment used to manufacture precision nuts and fastening components. This ...

The Packaging Machine Operator is primarily responsible for operating an automated packing machine to prepare food products for shipping. Ensures machinery is set up, works properly, and can produce ...

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Telephone Operator information

See Rialto, CA salary details

$9

$17

$25

How much do telephone operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telephone operator in Rialto, CA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.52 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What cities near Rialto, CA are hiring for Telephone Operator jobs?

Cities near Rialto, CA with the most Telephone Operator job openings:

Infographic showing various Telephone Operator job openings in Rialto, CA as of August 2026, with employment types broken down into 50% Full Time, 48% Part Time, 1% Contract, and 1% Nights. Highlights an 88% Physical, and 12% Remote job distribution, with an average salary of $37,251 per year, or $17.9 per hour.

Telephone Operator (PBX) - Per Diem

Corona, CA • On-site

UHS
Health Care and Social Assistance • 10K+ employees

$23 - $34.32/hr

Per diem

Re-posted 10 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 255 frontline employees who took The Breakroom Quiz


Job description

Responsibilities
Telephone Operator (PBX) position located at Corona Regional Medical Center in Corona, CA
This is a per diem position.
Reporting to the Manager of Access Services, this position operates telephone switchboard to relay incoming, outgoing, and interoffice calls. Oversees all hospital alarms and responds efficiently when they signal or sound off. Handles emergency response matters for Security or Disaster situations. Responsible for assisting patients and visitors at the information counter. Discharge and transfer patients from computer system.
The tradition of caring that culminated in the establishment of Corona Regional Medical Center® began in 1965, with the founding of Corona Community Hospital. Since that time the hospital has changed to meet the needs of the rapidly growing community. Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity became Corona Regional Medical Center. The merged hospitals are now a 238-bed community hospital network comprised of a 160-bed acute care hospital and a 78-bed rehabilitation campus. It is certified by The Joint Commission, employs more than 1,250 trained healthcare workers and has a medical staff of approximately 347 physicians representing more than 40 specialties.
Qualifications
Minimum Essential Experience:
  • Prior PBX experience preferred.
EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice:
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
Pay Transparency:
To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience.

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US