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Telephone Operator Jobs in Dallas, TX (NOW HIRING)

TriCorps Security

Armed Level III Security Officer

Denton, TX · On-site

$16.50 - $20.75/hr

... telephone operator, and other assigned duties. Education Requirements (Any) High School Diploma or Equivalent Certification Requirements (Any) TX PSB Level 3 Armed License TX PSB Level 4 Armed ...

TriCorps Security

Armed Level III Security Officer

Denton, TX · On-site

$16.50 - $20.75/hr

... telephone operator, and other assigned duties. TriCorps is an integrated security and technology firm specializing in providing cost-effective, world-class services tailored to meet the needs of our ...

Metro One LPSG

GSOC Operator

Plano, TX · On-site

$16.75 - $22/hr

GSOC Operator Global Security Operations Center | Plano, Texas | Hourly, Full-Time Specialized ... telephone and radio. * Follow established response protocols and escalation procedures for each ...

Allied Universal

GSOC Operator

Allen, TX · On-site

$20.50/hr

The GSOC Operator will monitor cameras and various alarms/alerts, dispatch associated response personnel, and answer calls via telephone, operate access control technology, and provide general ...

Metro One LPSG

GSOC Operator

Plano, TX · On-site

$17.25 - $21.25/hr

Description GSOC Operator Global Security Operations Center | Plano, Texas | Hourly, Full-Time ... telephone and radio. * Follow established response protocols and escalation procedures for each ...

Mitek Corporation

Machine Operator

Ennis, TX · On-site

$15.75 - $18.75/hr

Communication, Written/Oral - Inform partners of telephone calls and/or guests, using AIM, paging ... operating procedures as outlined in the documented work instructions, and ensuring all files are ...

Allied Universal

GSOC Operator

Allen, TX · On-site

$18.50/hr

The GSOC Operator will monitor cameras and various alarms/alerts, dispatch associated response personnel, and answer calls via telephone, operate access control technology, and provide general ...

Allied Universal

GSOC Operator

Allen, TX · On-site

$18.50/hr

The GSOC Operator will monitor cameras and various alarms/alerts, dispatch associated response personnel, and answer calls via telephone, operate access control technology, and provide general ...

BELMAR GROUP

Forklift Operator

Dallas, TX · On-site

$15.50/hr

The operator is accountable for the safe and efficient operation of the vehicle and may also be ... telephone, in written form, e-mail, or in person. * Handling and Moving Objects Using hands and ...

BELMAR GROUP

Forklift Operator

North Richland Hills, TX · On-site

$22/hr

The operator is accountable for the safe and efficient operation of the vehicle and may also be ... telephone, in written form, e-mail, or in person. * Handling and Moving Objects Using hands and ...

BELMAR GROUP

Forklift Operator

Irving, TX · On-site

$18/hr

The operator is accountable for the safe and efficient operation of the vehicle and may also be ... telephone, in written form, e-mail, or in person. * Handling and Moving Objects Using hands and ...

Omni Hotels & Resorts

PBX Operator

Dallas, TX · On-site

If you have operator / phone agent experience in a hotel environment and a passion for serving ... telephone dialing instructions, or to dial for them using all types of calls including, room to ...

Medical City Plano

PBX Operator

Plano, TX · On-site

Processes telephone calls and pages * Emergency, security and code duties * Clerical duties ... PBX Operator opening. We review all applications. Qualified candidates will be contacted for ...

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Telephone Operator information

See Dallas, TX salary details

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How much do telephone operator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for telephone operator in Dallas, TX is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.28 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Dallas, TX?

The most popular types of Telephone Operator jobs in Dallas, TX are:

What are popular job titles related to Telephone Operator jobs in Dallas, TX?

For Telephone Operator jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Dallas, TX look for?

The top searched job categories for Telephone Operator jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Telephone Operator jobs?

Cities near Dallas, TX with the most Telephone Operator job openings:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Dallas, TX as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $36,748 per year, or $17.7 per hour.

Armed Level III Security Officer

Denton, TX • On-site

TriCorps Security
501 - 1,000 employees
Learn more about TriCorps Securityexternal

$16.50 - $20.75/hr

Other

Medical, Dental, Vision, Life

Re-posted 17 days ago

Job description

Overview
TriCorps is an integrated security and technology firm specializing in providing cost-effective, world-class services tailored to meet the needs of our clients.
Founded in 2000, TriCorps has spent more than twenty-five years delivering physical security, electronic security, and cybersecurity services across the nation. With branch locations in every region we serve, we're proud to protect clients of every size and industry with integrity and innovation.
TriCorps is staffed with some of the most experienced security and technology professionals in the industry. Our leadership team includes former military personnel, retired law enforcement officers, and technology experts who bring hundreds of years of combined experience.
At TriCorps, we believe true security goes beyond protection-it's built on partnership, trust, and excellence. We're committed to innovation and continual improvement, setting the standard for integrated security and technology through our dedication to clients and our people.
Job Skills / Requirements
Armed Security Officer: will be responsible for manning and operating the main gate; maintaining 100% accountability of access control; monitoring surveillance cameras; patrolling property; inspecting building security; maintaining logs; assisting with testing and emergency procedures; responding to, and investigating security breaches, incidents, and alarms; reporting incidents of security and policy violations; assisting HR with personnel actions; acting as facility telephone operator, and other assigned duties.
Education Requirements (Any)
High School Diploma or Equivalent
Certification Requirements (Any)
TX PSB Level 3 Armed License
TX PSB Level 4 Armed License
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance
This is a Full and Part-Time position1st Shift, 2nd Shift, 3rd Shift.
Number of Openings for this position: 20

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