$15 - $19.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$15 - $19.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Ravalli, MT · On-site
$16.50 - $21.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Ravalli, MT · On-site
$16.50 - $21.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$25.50 - $26/hr
... telephone and email. The position also supports the Contact Center's community engagement and ... The Helpline Care and Outreach Coordinator supports staff and community partners in increasing ...
$25.50 - $26/hr
... telephone and email. The position also supports the Contact Center's community engagement and ... The Helpline Care and Outreach Coordinator supports staff and community partners in increasing ...
Miami, FL · On-site
$25.50 - $26/hr
... telephone and email. The position also supports the Contact Center's community engagement and ... The Helpline Care and Outreach Coordinator supports staff and community partners in increasing ...
Miami, FL · On-site
$25.50 - $26/hr
... telephone and email. The position also supports the Contact Center's community engagement and ... The Helpline Care and Outreach Coordinator supports staff and community partners in increasing ...
... Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The ...
... Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The ...
$18.50 - $24/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$18.50 - $24/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Sioux Falls, SD · On-site
$23 - $26/hr
... Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The ...
Sioux Falls, SD · On-site
$23 - $26/hr
... Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The ...
... Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The ...
... Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The ...
$17.50 - $22.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$17.50 - $22.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Lincoln, MT · On-site
$17.25 - $22.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Lincoln, MT · On-site
$17.25 - $22.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Browning, MT · On-site
$16 - $20.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Browning, MT · On-site
$16 - $20.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Butte, MT · On-site
$17.50 - $22.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Butte, MT · On-site
$17.50 - $22.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Browning, MT · On-site
$16 - $20.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Browning, MT · On-site
$16 - $20.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$17.50 - $22.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$17.50 - $22.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$15 - $19.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$15 - $19.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Lincoln, MT · On-site
$17.25 - $22.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Lincoln, MT · On-site
$17.25 - $22.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$15 - $19.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$15 - $19.50/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Libby, MT · On-site
$15 - $19.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Libby, MT · On-site
$15 - $19.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Browning, MT · On-site
$16 - $20.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
Browning, MT · On-site
$16 - $20.75/hr
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients ...
$8.89 - $10.45
12% of jobs
$10.45 - $12
12% of jobs
$12.29 is the 25th percentile. Wages below this are outliers.
$12 - $13.55
9% of jobs
The median wage is $14.40 / hr.
$13.55 - $15.10
33% of jobs
$16.44 is the 75th percentile. Wages above this are outliers.
$15.10 - $16.65
12% of jobs
$16.65 - $18.20
9% of jobs
$18.20 - $19.76
6% of jobs
$19.76 - $21.31
4% of jobs
$21.31 - $22.86
2% of jobs
$22.86 - $24.41
1% of jobs
$24.41 - $25.96
1% of jobs
$8
$16
$25
For Telephone Helpline jobs, the most frequently searched job titles are:
Polson, MT
$15 - $19.50/hr
Full-time
Medical, Retirement, PTO
Re-posted 10 days ago
8.6
Based on 54 frontline employees who took The Breakroom Quiz
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Office of Public Assistance.
The Office of Public Assistance (OPA) administers state and federal policies and regulations to determine eligibility for public assistance programs for low income or struggling families, and other members of the community. Programs administered include Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and a variety of health coverage programs.
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients, advises of available assistance and timely processes applications/benefits or advises of further documentation required. This position also interviews clients, interprets policies and procedures, and handles a large caseload with competing priorities in a fast-paced customer service environment.
Why Join DPHHS
Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
Knowledge of public assistance programs and eligibility requirements.
Knowledge of customer service principles, practices, and positive public relations.
Detail oriented, time management, and multitasking skills.
Ability to adhere to confidentiality and proper release of information.
Meet minimum qualifications:
Associate's degree or certificate in communications, office management, business, human services, sociology, psychology, or other field of study AND four years of job-related experience determining or processing eligibility for social programs and/or health, financial loans, unemployment, collections, call center etc.
OR Equivalent to graduation from high school AND five years of professional customer service experience to include considerable public contact in a fast-paced environment managing a large workload, solving complex problems, and handling competing priorities while meeting quality standards.
OR related bachelor's degree and 2 years job related experience.
How to Apply
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.
Get the full story on Breakroom
Sourced by ZipRecruiter
Public administration
11 - 50 Employees
Warm Springs, MT, US
