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Telephone Customer Service Jobs in Rosenberg, TX

Golden Bank NA

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative DEPARTMENT: Retail INCUMBENT: None SUPERVISOR: Customer Service ... Answering telephone and assisting customers with telephone inquiries * Prepare stop payment forms ...

M and D Supply

Retail Customer Service Cashier

Rosenberg, TX · On-site

$10.75 - $14/hr

... telephone customers. Must be able to simultaneously monitor entrance / exits points for shrinkage ... Conveys an attitude of genuine service. Sees customer perspective. Maintains communication to ...

M and D Supply

Retail Customer Service Cashier

Cypress, TX · On-site

$9 - $11/hr

... telephone customers. Must be able to simultaneously monitor entrance / exits points for shrinkage ... Conveys an attitude of genuine service. Sees customer perspective. Maintains communication to ...

SeniorHealthPro

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Summary The Customer Service Representative is responsible for providing effective customer service ... Professional telephone manner and email etiquette * Ability to properly use a web browser * Good ...

Moffitt Services

Customer Service Representative

Cypress, TX · On-site

$14 - $19/hr

This person will focus on creating and maintaining superior customer service, both externally and internally by processing orders received from customers via telephone, text, E-mail or from a company ...

FASTSIGNS #11201

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

... email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service ...

FASTSIGNS #13201

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

... email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Rosenberg, TX

Telephone Customer Service information

See Rosenberg, TX salary details

$8

$16

$24

How much do telephone customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telephone customer service in Rosenberg, TX is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.65 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often look for previous customer service experience, familiarity with CRM tools, and the ability to handle inquiries professionally, with some roles requiring specific certifications or training.

What job categories do people searching Telephone Customer Service jobs in Rosenberg, TX look for?

The top searched job categories for Telephone Customer Service jobs in Rosenberg, TX are:

What cities near Rosenberg, TX are hiring for Telephone Customer Service jobs?

Cities near Rosenberg, TX with the most Telephone Customer Service job openings:

Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Rosenberg, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,886 per year, or $16.8 per hour.

Telephone Interviewer

Houston, TX • On-site

Reconnaissance Market Research
201 - 500 employees
Learn more about Reconnaissance Market Researchexternal

$12/hr

Part-time

Posted 11 days ago

Job description

Description
About Us:
At ReconMR we help some of the world's most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.
What you'll do:
As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses to open ended questions or multiple choice questions. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!
Never any Sales or Collections.
Skill Requirements:
  • Good communication skills
  • Comfortable talking on the phone
  • Basic reading, computer, and typing skills
  • Basic understanding of good customer service

Experience
  • No experience necessary. Paid Training provided.
  • Open to applicants under 18 years of age

Schedules Available:
  • Choose your own schedule (18-40 hours per week) within our available shift options
  • Mid Shift (11:00 AM - 7:00 PM)
  • Evening (4:00 PM -11:00 PM), and weekend hours available
  • Pay: $12 base pay (Bilinguals in specific languages earn additional wages)
  • One weekend shift (Saturday or Sunday) required

Benefits:
This Position is a part-time position, with flexible scheduling options.
  • Bi-Weekly Pay
  • Affordable Health Benefits (for those who qualify)
  • Flexible Scheduling
  • Incentive games (cash, games, prizes, etc.)
  • Opportunities for advancement

Interviews take up to 40 mins, and consist of basic interview questions and a reading assessment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. We are committed to equal opportunity for individuals with disabilities and protected veterans.

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