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Telephone Customer Service Jobs in Angleton, TX (NOW HIRING)

Customer Service Representative (Remote)

Houston, TX ยท Remote

$15.25 - $20.75/hr

Who We Need The Customer Service Representative is responsible for supporting the prior authorization process by answering incoming telephone calls, resolving customer questions, complaints and ...

Customer Service Representative (Remote)

Houston, TX ยท Remote

$15.25 - $20.75/hr

Who We Need The Customer Service Representative is responsible for supporting the prior authorization process by answering incoming telephone calls, resolving customer questions, complaints and ...

Customer Service Rep.

Houston, TX ยท On-site

$30.50/hr

LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive ... telephone manner. You will have good IT skills, specifically with Microsoft Word and Excel with CRM ...

Customer Service Representative

Galveston, TX ยท On-site

$15 - $20.50/hr

Interacts with customers via telephone, email, or in person to provide support and information on products and services. * Examine endorsements and signatures on large paid items. * Assists with ...

Customer Service Representative

Galveston, TX ยท On-site

$15 - $20.50/hr

Interacts with customers via telephone, email, or in person to provide support and information on products and services. * Examine endorsements and signatures on large paid items. * Assists with ...

Customer Service Representative

Houston, TX ยท On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) you are often the first person to welcome and interface ... Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza ...

Customer Service Representative

Houston, TX ยท On-site

$15.25 - $20.75/hr

Customer Service Representative Data and Customer Service | Non-Exempt Serve People with Excellence ... Respond to customer questions and concerns by telephone and email * Provide timely and effective ...

Customer Service Representative

Missouri City, TX ยท On-site

$14 - $19/hr

As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ... via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose ...

Customer Service Representative

Missouri City, TX ยท On-site

$14 - $19/hr

As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ... via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose ...

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Telephone Customer Service information

See Angleton, TX salary details

$8

$15

$22

How much do telephone customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for telephone customer service in Angleton, TX is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.31 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often look for previous customer service experience, familiarity with CRM tools, and the ability to handle inquiries professionally, with some roles requiring specific certifications or training.

What are popular job titles related to Telephone Customer Service jobs in Angleton, TX?

For Telephone Customer Service jobs in Angleton, TX, the most frequently searched job titles are:

What job categories do people searching Telephone Customer Service jobs in Angleton, TX look for?

The top searched job categories for Telephone Customer Service jobs in Angleton, TX are:

What cities near Angleton, TX are hiring for Telephone Customer Service jobs?

Cities near Angleton, TX with the most Telephone Customer Service job openings:

Infographic showing various Telephone Customer Service job openings in Angleton, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,351 per year, or $15.6 per hour.

: Customer Service Representative

Integrated Resources

Houston, TX โ€ข On-site

$15.25 - $20.75/hr

Other

Re-posted 12 days ago


Job description

Customer Service Representative

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity.

Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success.

Job Description

To increase satisfaction, retention, and growth by efficiently delivering competitive services to members or providers through a fully-integrated organization staffed by knowledgeable, customer-focused professionals supported by exemplary technologies and processes.

Handle customer service inquiries and problems via telephone, internet and, or written correspondence in a professional courteous manner. Quickly read and reinterpret information to caller(s) in a manner that meets their level of comprehension with or without scripts.

Qualifications

Experience in a production environment or a transaction based environment such as a call center or like setting in behavioral or medical healthcare is preferred.

Customer Service experiences is required.

Additional Information

Answers questions and resolves issues based on phone calls/letters from members, providers, and internal customers.

Documents and tracks contacts with members, providers and internal customers appropriately.

Is vigilant in identifying possible compliance/ethics issues and reports any concerns to manager/supervisor, Medicaid Compliance Officer, internal legal counsel or Alert Line.

Handles customer service inquiries and problems via telephone, internet or written correspondence.

Customer inquiries are related to but not limited to health care claims, eligibility, authorizations, appeals and disputes, contracting, web portal inquiries, etc.


Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996