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Telephone Agent Jobs in Raleigh, NC (NOW HIRING)

Campus Apartments

Leasing Agent

Raleigh, NC · On-site

$16.25 - $19.50/hr

Responsibilities The Leasing Agent reports to the General Manager. This position is responsible for ... Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator ...

Campus Apartments

Leasing Agent

Raleigh, NC · On-site

$16.25 - $19.50/hr

Responsibilities The Leasing Agent reports to the General Manager. This position is responsible for ... Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator ...

21c Museum Hotel Durham

Overnight Front Desk Agent

Durham, NC · On-site

$13.50 - $18/hr

Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. * Compile ... Telephone and guest relations etiquette and skills. * Moderate hearing is required to communicate ...

Campus Apartments

Apartment Leasing Agent

Raleigh, NC · On-site

$16 - $18.50/hr

Responsibilities The Apartment Leasing Agent reports to the General Manager. This position is ... Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator ...

Campus Apartments

Apartment Leasing Agent

Raleigh, NC · On-site

$16 - $18.50/hr

Responsibilities The Apartment Leasing Agent reports to the General Manager. This position is ... Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator ...

Campus Apartments

Apartment Leasing Agent

Raleigh, NC · On-site

$16 - $18.50/hr

The Apartment Leasing Agent reports to the General Manager. This position is responsible for ... Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator ...

Enbridge

Landman / Land Agent

Cary, NC

$85K - $115K/yr

We are seeking an Landman / Land Agent to join our team in Gastonia, North Carolina - a role that ... telephone. Working Conditions: * Primarily a field office environment with at least 50% of time ...

Home2 Suites by Hilton

Guest Service Agent

Raleigh, NC

$16 - $18/hr

Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Answer incoming calls within 3 rings using correct greeting and telephone etiquette. * Review par ...

Holiday Inn Express

Guest Service Agent

Chapel Hill, NC · On-site

$12.50 - $15.75/hr

Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Answer incoming calls within 3 rings using correct greeting and telephone etiquette. * Review par ...

Driftwood Hospitality Management

Front Desk Agent

Durham, NC · On-site

$13 - $16.25/hr

Driftwood Hospitality Management Front Desk Agent Driftwood Hospitality Management's company ... Promptly answer the telephone using positive and clear English communication. Input messages into ...

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC · On-site

$12 - $14/hr

Hotel Front Desk Agent We are searching for an enthusiastic, service-focused hotel front desk agent ... Comfortable taking telephone calls and mitigating stressful situations * Displays impeccable ...

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC · On-site

$14/hr

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... Has experience answering telephone calls and troubleshooting stressful situations About Company ...

Learning Care Group

Team Lead

Clayton, NC · On-site

Answers telephone and provides information to callers or routes call to appropriate individual and ... agent. * High School Diploma or equivalent required. * Previous work experience in an office or ...

Courtyard by Marriott

Hotel Front Desk

Chapel Hill, NC · On-site

$15/hr

Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Answer incoming calls within 3 rings using correct greeting and telephone etiquette. * Review par ...

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Showing results 21-40

All JobsTelephone Agent JobsTelephone Agent Jobs in Raleigh, NC

Telephone Agent information

See Raleigh, NC salary details

$5

$23

$69

How much do telephone agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for telephone agent in Raleigh, NC is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Telephone Agent vs Customer Service Representative?

AspectTelephone AgentCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office settings
Industry UsageTelecommunications, sales, supportRetail, tech, finance, support
Common Search IntentRoles focused on phone communicationCustomer support and service roles

While both roles involve phone-based communication, a Telephone Agent primarily handles outbound or inbound calls related to sales or support, often in call centers. Customer Service Representatives may handle a broader range of customer inquiries across various channels, including phone, email, or chat. The roles overlap in skills and work environment but differ in scope and specific responsibilities.

How can I become a telephone agent?

To become a telephone agent, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and proficiency with computer systems and customer service tools is often required. Some roles may also require background checks or specific certifications depending on the industry.

How do I become a telephone agent?

To become a telephone agent, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and familiarity with customer service software or call center tools can be beneficial. Some positions may require background checks or specific certifications depending on the industry.

What is the job description of a telephone agent?

A telephone agent is responsible for handling inbound or outbound calls to assist customers, provide information, resolve issues, and promote products or services. They must have good communication skills, often use customer relationship management (CRM) software, and follow company scripts or protocols to ensure effective service.

What cities near Raleigh, NC are hiring for Telephone Agent jobs?

Cities near Raleigh, NC with the most Telephone Agent job openings:

Telephone Agent jobs near you
Infographic showing various Telephone Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.

Leasing Agent

Raleigh, NC • On-site

Campus Apartments
See more jobs at Campus Apartmentsexternal

$16.25 - $19.50/hr

Other

Re-posted 22 days ago

Job description

Overview
Enthusiastic, outgoing leasing professional wanted!
The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.
If you're someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we've got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!
Responsibilities
The Leasing Agent reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.
  • Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
  • Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
  • Approve, enter and present all rental applications to the General Manager for execution
  • Manage property licenses and the renewal process by liaison with legal counsel and the City
  • Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
  • Ensure that leases and resident check-ins are accurate and efficient
  • Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
  • Assist in the preparation of weekly reports related to the property's performance as required
  • Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
  • Assist in the development and implementation of resident retention programs
  • Maintain courteous communication with residents, applicants, employees and vendors
  • Answer telephones as needed
  • General administrative duties such as filing and typing

Qualifications
  • Bachelor degree or equivalent combination of education and experience
  • First Aid/CPR certification or willingness to obtain
  • Valid driver's license and current automobile insurance is preferred
  • Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
  • Computer skills and math ability
  • Accurate typing and record keeping
  • Proficient in Microsoft Word, Excel and Outlook
  • Knowledge of Entrata is preferred
  • Accurate in numerical analysis and transfer of related data
  • Accurate in preparation of documents to ensure grammatical and legal correctness
  • Knowledge of and adherence to all federal, state and local laws
  • Ability to follow through with all necessary paperwork and ensure all deadlines are met
  • Demonstrate a positive, professional and enthusiastic attitude at all times
  • Excellent customer service skills
  • Ability to communicate effectively and professionally while operating in a fast paced environment
  • Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
  • Ability to think rationally beyond a specific set of instructions

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