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Telehealth Jobs in Rochester, NY (NOW HIRING)

All Points North

Telehealth Therapist

Rochester, NY · Remote

$75K - $90K/yr

Telehealth Therapist Employment Type: Full-Time Location Requirement: This position is 100% remote. Employees are expected to maintain a professional home workspace that allows them to perform the ...

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How much do telehealth jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for telehealth in Rochester, NY is $113.60, according to ZipRecruiter salary data. Most workers in this role earn between $100.58 and $151.11 per hour, depending on experience, location, and employer.

What is telehealth?

Telehealth is a field of health care that involves the practice of telemedicine, in which a nurse, physician, or other clinician provides remote service to a patient using a telephone or digital connection. As a telehealth professional, your duties depend on your area of expertise and the needs of the patient. In all virtual healthcare careers, you must be comfortable working with communication technologies such as video chat and remote diagnostic equipment. The diagnostic, healthcare, and therapeutic responsibilities are often the same in telehealth as they are in a face-to-face clinical setting.

What is a telehealth provider?

A telehealth provider is a healthcare professional who delivers medical services and consultations to patients remotely using telecommunications technology, such as video calls, phone calls, or secure messaging. Telehealth providers can include doctors, nurses, therapists, and other specialists who assess, diagnose, and treat patients without requiring in-person visits. This approach increases access to care, improves convenience, and can be especially beneficial for patients in rural or underserved areas. Telehealth is used for various services, including follow-up appointments, mental health counseling, and chronic disease management.

What are the key skills and qualifications needed to thrive as a telehealth nurse, and why are they important?

To thrive as a Telehealth Nurse, you need a solid clinical nursing background, a current RN license, and strong assessment and triage skills. Familiarity with telemedicine platforms, electronic health records (EHRs), and secure communication tools is typically required. Outstanding verbal communication, active listening, and problem-solving abilities are vital for building patient trust and delivering care remotely. These skills ensure effective, safe, and patient-centered care in a virtual healthcare environment.

What are some common challenges faced by telehealth professionals and how can they be addressed?

Telehealth professionals often encounter challenges such as technical issues with video platforms, ensuring patient privacy, and building rapport remotely. Overcoming these requires strong digital literacy, clear communication, and strict adherence to HIPAA or relevant privacy regulations. Collaboration with IT support and ongoing training help address technical concerns, while regular team meetings foster connection and support among remote colleagues.

What is the difference between Telehealth vs Telemedicine?

AspectTelehealthTelemedicine
CredentialsVaries; includes health professionals, tech specialistsLicensed healthcare providers, such as doctors and nurses
Work EnvironmentRemote, clinics, hospitals, community settingsPrimarily remote consultations, hospitals, clinics
Industry UsageBroadly used for overall healthcare servicesSpecifically for clinical diagnosis and treatment

Telehealth is a broad term encompassing all remote healthcare services, including non-clinical support like health education. Telemedicine is a subset focused on clinical diagnosis and treatment by licensed providers. While both involve remote care, telemedicine emphasizes direct patient-provider clinical interactions, whereas telehealth includes a wider range of health-related services.

How to become a telehealth worker?

To become a telehealth worker, typically you need relevant healthcare or technical training, such as a medical degree, nursing license, or certification in health informatics. Many roles also require strong communication skills and familiarity with telehealth platforms or electronic health records. Obtaining industry-specific certifications can enhance job prospects and demonstrate competence in remote healthcare delivery.
More about Telehealth jobs

What are the most commonly searched types of Telehealth jobs in Rochester, NY?

The most popular types of Telehealth jobs in Rochester, NY are:

What are popular job titles related to Telehealth jobs in Rochester, NY?

For Telehealth jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Telehealth jobs in Rochester, NY look for?

The top searched job categories for Telehealth jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Telehealth jobs?

Cities near Rochester, NY with the most Telehealth job openings:

Telehealth jobs near you
Infographic showing various Telehealth job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $236,293 per year, or $113.6 per hour.

Telehealth Therapist

Rochester, NY • Remote

All Points North
See more jobs at All Points Northexternal

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Telehealth Therapist

Employment Type: Full-Time

Location Requirement: This position is 100% remote.  Employees are expected to maintain a professional home workspace that allows them to perform the essential functions of the role while complying with all APN policies regarding confidentiality, data security, and remote work expectations.

Licensure: Current unrestricted clinical licensure in New York, including: LMFT, LCSW, LPC, LMHC. Other equivalent independent behavioral health license.  Ability to obtain and maintain licensure in states served by All Points North Telehealth. Colorado licensure required; must apply prior to start date.

About the Position

The Telehealth Therapist at All Points North is responsible for providing the highest levels of Addiction and Mental Healt h treatment services in a telehealth treatment facility. Telehealth therapists are responsible for providing individual and group counseling services to patients and families. The Telehealth Therapist works as part of an Interdisciplinary team helping to develop individualized t reat m e nt p lan s for each pat ient , facilitating  its focus, goa ls and execut ion. The Telehealth IOP w ill carry a case load of p atients and work diligently to help each patient find their path to recovery and change. Th is posit ion covers outpatient and intensive outpat ie n t caseload s in a t e lehealth setting.

The Telehealth Therapist plays a critical role in t he delivery of care. Therapists are responsible for developing rapport with patients to effectively assess, address and  treat Addiction  and Mental Health Disorders. Concurrently, the telehealth therapist is responsible for helping pat ie nts  address issues related to family dynamics, self-esteem , life skills, and other issues.

The telehealth therapist also works closely with the All Points North Residential Team to support with family therapy and clients transitioning to lower levels of care in the telehealth setting.

What We Offer

We believe in investing in our team members with a comprehensive benefits package designed to support your wellbeing and future:

  • Comprehensive Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy
  • Retirement Planning: 401(k) with employer matching to help you build long-term financial security
  • Paid Time Off: Paid holidays, generous PTO, and sick time so you can rest, recharge, and handle life's needs
  • Continuing Education: After 90 days of employment, you will be eligible for a company-sponsored subscription to CE4Less, providing comprehensive access to both live and on-demand continuing education (CE) courses.
  • Licensure Renewal: Upon approval, licensure renewal fees required to maintain the licenses necessary to provide services within the Telehealth programs will be paid by the company.
  • Remote Work Flexibility: Work from anywhere with a secure internet connection, maintaining work-life balance
  • Collaborative Culture: Join a team that values clinical excellence, professional growth, and mutual support

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

This position requires an appropriate level of education; however, a combination of relevant education and work experience will be considered.

Master's or Doctoral degree in Marriage and Family Therapy, Social Work, Professional Counseling, Psychology, or a related behavioral health discipline from an accredited institution.

Experience

Required:

  • Minimum three years of clinical experience providing behavioral health treatment.
  • Experience treating mental health and/or substance use disorders.
  • Experience providing telehealth services.

Preferred:

  • Intensive Outpatient or Outpatient treatment experience.
  • Family and couples therapy experience.
  • Trauma-informed treatment experience.
  • Co-occurring disorders experience.
  • Experience facilitating virtual groups.

Special Skills & Knowledge

Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable, and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and web-based products knowledge a bonus.

Physical Requirements

While this is a remote telehealth position, the following physical capabilities support successful job performance:

  • Ability to sit and work at a computer workstation for extended periods
  • Routine mobility including standing, walking, and basic movement
  • Ability to lift up to 30 lbs.

Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Materials & Equipment

All necessary clinical and technology equipment will be provided and approved by All Points North to ensure HIPAA compliance and clinical security standards.

Position Duties and Responsibilities include but are not limited to

  • Provides Counseling of individuals and families
  • Work in a telehealth Intensive Outpatient Setting.
  • Facilitate psycho-educational, experiential and process groups.
  • Maintain up to date and accurate progress and incident notes on clients in EMR system. Attend regular case staffing and reviews with Clinical teams.
  • Attend in-service, staffing, seminars and classes as required.
  • Conduct psychosocial evaluations, create individualized treatment plans, ongoing treatment plan reviews and discharge summaries for clients.
  • Collaborate with clinical team, case management team, referent and family for after care planning
  • Provide therapeutic interventions to individuals, groups and families as needed.
  • Provide ongoing and consistent clinical updates to client's family and referents.
  • Evaluate the individual and family system as well as assess client's functioning within work, family and routines of daily living and identify areas needing change, resources and treatment in order to best help each client.
  • Ability to tailor treatment strategies to the patient's stage of dependence, change and recovery.
  • Demonstrates an understanding of the principals of addiction.
  • Demonstrates an understanding of the role Developmental trauma plays in addiction and other dysfunctional behaviors.
  • Demonstrates an understanding of the psychological, behavioral, physical health and social effects of psychoactive substances on patients.
  • Demonstrates knowledge of models and theories for treatment of Trauma, Addiction and Mental Health Disorders.
  • Develop, implement, and maintain partnerships with other community providers.
  • Evaluate the individual and family systems as well as assess patient's functioning within work, family and routines of daily living and identify areas needing change, resources and treatment in order to best help each patient.
  • Maintain the highest level of ethical standards and integrity.
  • Maintain up to date and accurate progress and incident notes on patients in EMR system.
  • Perform Clinical assessments, case management, consultation, referral and education according to the All Points North Treatment model.
  • Recognizes the importance of family, social networks and community systems in the treatment & recovery process.
  • Understand the established diagnostic criteria for substance use disorders and describe treatment modalities and placement criteria.
  • Understand the importance of research and outcome data in clinical practice.
  • Understand the value of an interdisciplinary approach to treatment.
Ready to Make a Difference?

If you're an independently licensed therapist with a passion for telehealth innovation and evidence-based addiction and mental health treatment, we'd love to hear from you. Join a team that values clinical integrity, professional growth, and the transformative power of therapy.

All Points North is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.