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Telehealth Customer Service Jobs (NOW HIRING)

SPEEDY CPS

Customer Service Specialist

Boise, ID · On-site

$16 - $18/hr

Train customers on products. Provide service feedback to management) Organization Core Values ... TeleHealth * Employee discount * Paid time off * Holiday Schedule including your Birthday * Planet ...

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Telehealth Customer Service information

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$9

$18

$26

How much do telehealth customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for telehealth customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Telehealth Customer Service vs Medical Receptionist?

AspectTelehealth Customer ServiceMedical Receptionist
CredentialsBasic customer service skills, sometimes healthcare knowledgeHigh school diploma, medical office training
Work EnvironmentRemote or call center, healthcare-relatedMedical office, clinic, or hospital front desk
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, private practices

While both roles involve interacting with patients, Telehealth Customer Service primarily handles remote patient inquiries and support via phone or online, focusing on telehealth platforms. Medical Receptionists work onsite, managing appointments and administrative tasks in healthcare facilities. Both require healthcare knowledge but differ mainly in work setting and daily responsibilities.

How to become a telehealth customer service?

To become a telehealth customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with healthcare terminology and technology. Some roles may require previous customer service experience or training in telehealth platforms, and certifications in healthcare customer service can be beneficial.
More about Telehealth Customer Service jobs

What cities are hiring for Telehealth Customer Service jobs?

Cities with the most Telehealth Customer Service job openings:

What states have the most Telehealth Customer Service jobs?

States with the most job openings for Telehealth Customer Service jobs include:

What are popular job titles related to Telehealth Customer Service jobs?

For Telehealth Customer Service jobs, the most frequently searched job titles are:

Telehealth Customer Service jobs near you
Infographic showing various Telehealth Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Alexandria, VA • On-site

Destination Pet
Veterinary Services • 11 - 50 employees
Learn more about Destination Petexternal

$16 - $18/hr

Part-time

Medical

This job post has expired 3 days ago. Applications are no longer accepted.

Destination Pet rating

5.2

Company rating: 5.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!

We are looking to add a Customer Service Representative to our team at Whole Dogz!

Core Responsibilities (include but are not limited to):

  • Supports Mission, Vision and Values of Destination Pet.
  • Sells the services and products of the facility to prospective customers.
  • Tours prospective clients and visitors through the facility.
  • Answers the telephone, receives and provides appropriate information according to established procedures.
  • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records.
  • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance.
  • Explains company and facility policies to customers in a positive manner.
  • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed.
  • Escorts pet guests to/from their enclosure and provides water as needed.
  • Operates the Point-of-Sale system.
  • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas.
  • Completes all required training and attends training sessions as needed/assigned.
  • Treats customers, guests, visitors and co-workers in a professional, courteous manner.
  • Assists other associates as needed.

Requirements:

Expertise & Experience:

  • High School Graduate or Equivalent.
  • Minimum of 1-year experience in a customer service role or retail sales experience.
  • Must have ability to resolve problems quickly and professionally.
  • Must have strong communication and interpersonal skills.
  • Customer Service experience a plus.
  • Must have excellent telephone skills.
  • Must be able to utilize a multi-line phone system and work on a computer system.
  • Displays a professional manner at all times.

Physical:

  • Must be able to work evenings, weekends and holidays.
  • Must frequently lift 40 pounds.
  • Must be able to stand, walk and climb stairs frequently.
  • Must be able to handle dogs on leashes.
  • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

Reports To: General Manager

Perks: PT Health insurance, PT mental health, PT telehealth

Pay: $16.00 - $18.00/hour + tips

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants.

In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics.

Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

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