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Telehealth Customer Service Jobs (NOW HIRING)

PEG Staffing

Customer Service Rep

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Monday-Friday, Standard Business Hours About the Role We are partnering with a fast-growing telehealth company seeking a Customer Service Representative to join their team on a contract-to-hire basis.

e-Med.us

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer service experience in healthcare, telehealth, technology, or a fast-paced service ... environment preferred * Bilingual proficiency in English and Spanish (written and verbal)

DirectMeds

Customer Service Representative - Remote

$20 - $22/hr

Direct Meds is seeking a full-time Customer Service Representative to support our growing telehealth and partner clinic network. This role is ideal for someone who enjoys helping others, solving ...

Direct Meds

Customer Service Representative - Remote

$20 - $22/hr

Direct Meds is seeking a full-time Customer Service Representative to support our growing telehealth and partner clinic network. This role is ideal for someone who enjoys helping others, solving ...

SERVION INC

Customer Service Specialist

New Brighton, MN · On-site

$20.60 - $23.98/hr

Handle general customer inquiries upon completion of new hire training * Handle additional call ... All full-time employees are eligible for Medical Insurance, Telehealth Services, Dental Insurance ...

SERVION INC

Customer Service Specialist

New Brighton, MN · On-site

$20.60 - $23.98/hr

Handle general customer inquiries upon completion of new hire training * Handle additional call ... All full-time employees are eligible for Medical Insurance, Telehealth Services, Dental Insurance ...

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Telehealth Customer Service information

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How much do telehealth customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telehealth customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Telehealth Customer Service vs Medical Receptionist?

AspectTelehealth Customer ServiceMedical Receptionist
CredentialsBasic customer service skills, sometimes healthcare knowledgeHigh school diploma, medical office training
Work EnvironmentRemote or call center, healthcare-relatedMedical office, clinic, or hospital front desk
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, private practices

While both roles involve interacting with patients, Telehealth Customer Service primarily handles remote patient inquiries and support via phone or online, focusing on telehealth platforms. Medical Receptionists work onsite, managing appointments and administrative tasks in healthcare facilities. Both require healthcare knowledge but differ mainly in work setting and daily responsibilities.

How to become a telehealth customer service?

To become a telehealth customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with healthcare terminology and technology. Some roles may require previous customer service experience or training in telehealth platforms, and certifications in healthcare customer service can be beneficial.
More about Telehealth Customer Service jobs

What cities are hiring for Telehealth Customer Service jobs?

Cities with the most Telehealth Customer Service job openings:

What states have the most Telehealth Customer Service jobs?

States with the most job openings for Telehealth Customer Service jobs include:

What are popular job titles related to Telehealth Customer Service jobs?

For Telehealth Customer Service jobs, the most frequently searched job titles are:

Telehealth Customer Service jobs near you
Infographic showing various Telehealth Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Saint Louis, MO • On-site

PEG Staffing
Recruiting and Staffing Services • 1 - 5K employees
Learn more about PEG Staffingexternal

$15.50 - $21.25/hr

Other

Re-posted 9 days ago

Job description

Customer Service Representative
Location: St. Louis, MO (Fully Onsite)
Schedule: Monday-Friday, Standard Business Hours
About the Role
We are partnering with a fast-growing telehealth company seeking a Customer Service Representative to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service.
This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment.
Key Responsibilities
  • Answer incoming phone calls, chats, and emails from patients
  • Respond to inquiries related to medications, orders, and general support
  • Assist users within a patient portal system
  • Provide accurate, timely, and professional customer service
  • Maintain detailed records of interactions and follow-ups
What You'll Love
  • Growth opportunities - strong potential to move up within the company
  • Supportive team environment with hands-on training provided
  • Daily perks - food and drinks provided for employees
  • Stable Monday-Friday schedule (no weekends)
What We're Looking For
  • Strong communication skills (written and verbal)
  • Customer-focused mindset with a desire to help others
  • Basic computer skills and ability to learn new systems
  • Reliability and interest in a long-term opportunity
  • Previous customer service experience is a plus, but not required
  • A personal computer that you can use for work purposes will be required while working as a contractor prior to conversion.
Additional Details
  • This is a contract-to-hire opportunity with the potential for permanent placement
  • Position is not client-facing - all interactions are handled via telehealth platforms

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