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Telecommunications Systems Analyst Jobs (NOW HIRING)

Generate reports and analytics on system usage, performance, and capacity planning. * Ensure telecommunications systems align with HIPAA, Joint Commission, and hospital security standards.

Network Analyst

Sarasota, FL · On-site

$67K/yr

Reviews telecommunications systems plans for completeness and accuracy. * Tests and modifies system segments to evaluate and determine adequacy of system in meeting user and technical requirements.

... systems. Tasks: * Contribute to the system architecture design of advanced digital telecom payloads. * Support system-level performance and functional analysis, including link budgets and signal ...

Knowledge of telecommunications systems analysis, troubleshooting and repair skills * Ability to use a personal computer in a networked Microsoft Enterprise environment * Ability to use basic cable ...

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Telecommunications Systems Analyst information

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$10

$35

$56

How much do telecommunications systems analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telecommunications systems analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What does a telecommunications systems analyst do?

A Telecommunications Systems Analyst is responsible for designing, implementing, maintaining, and troubleshooting an organization’s communication systems, such as phone networks, VoIP, and data transmission systems. They analyze current telecommunications needs, recommend upgrades or new technologies, and ensure that all communication systems operate efficiently and securely. Their role often involves working closely with IT teams and vendors to optimize system performance and support business operations.

What are the key skills and qualifications needed to thrive as a telecommunications systems analyst?

To thrive as a Telecommunications Systems Analyst, you need a solid background in network infrastructure, telecommunications protocols, and systems analysis, typically supported by a degree in information technology or a related field. Familiarity with tools like VoIP systems, network monitoring software, and certifications such as CompTIA Network+ or Cisco CCNA is often required. Strong analytical thinking, problem-solving abilities, and effective communication skills help analysts identify issues and convey technical information clearly. These skills and qualifications are vital for ensuring reliable, secure, and efficient telecommunication networks within an organization.

What are some typical challenges faced by telecommunications systems analysts when integrating new technologies into existing infrastructure?

Telecommunications Systems Analysts often encounter challenges when integrating new technologies, such as ensuring compatibility with legacy systems, minimizing service disruptions during upgrades, and managing the complexities of network security. They must coordinate closely with IT teams, vendors, and end users to create detailed implementation plans and perform thorough testing. Staying current with rapidly evolving industry standards is crucial, as is troubleshooting unforeseen issues that may arise during or after deployment.

What is the difference between Telecommunications Systems Analyst vs Network Engineer?

AspectTelecommunications Systems AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP
Work EnvironmentTelecom companies, corporate IT departmentsData centers, enterprise networks
Primary FocusDesign, analyze, and optimize telecom systemsDesign, implement, and maintain network infrastructure
Common TasksSystem analysis, troubleshooting telecom issuesNetwork configuration, security, and performance

While both roles involve network and communication systems, Telecommunications Systems Analysts focus on analyzing and optimizing telecom services, whereas Network Engineers primarily design and maintain network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Telecommunications Systems Analyst jobs?

For Telecommunications Systems Analyst jobs, the most frequently searched job titles are:

Infographic showing various Telecommunications Systems Analyst job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.

Telecommunications Analyst

Boston, MA

Beth Israel Lahey Health
Hospitals • 10K+ employees

$33.65 - $45.29/hr

Full-time

Re-posted yesterday


Beth Israel Lahey Health rating

6.9

Company rating: 6.9 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

452nd of 898 rated healthcare providers


Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the direction of the Manager of IT Infrastructure and within established hospital, clinic, and department policies and procedures, support Telecommunications activities in a multi-vendor, multi-platform environment. Responsible for the installation, maintenance, and tuning of Telecommunications software and hardware. Provides technical assistance to the Telecommunications Architect for the installation of new technologies as well as providing next level support to Telecommunications Associates. Consults with the Manager of Telecommunications Services on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.

Job Description:

Essential Duties & Responsibilities including but not limited to: 
1.    Routinely communicates with the Telecom System Manager and others as appropriate, regarding department functions and the status of various programs, services, and financial objectives.

2.    Work to maintain Telecom Department SLA timelines for call backs, installations, and problem resolutions. Responsible for accurate ticket reporting.

3.    Participates as a technical member of the Telecommunications work team, assisting with technical installations as required, as well as with planning and operational management. Also, monitors daily work requests in tracking systems and completes requests for system configurations.

4.    Primary responsibility is for the proper configuration of the phone system. Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus, and call recordings. Ability to program ACD agents and skills. Oversees and meets with end users to design solutions for their workflow requirements.

5.    Mentors entry level Telecom Associates. Manages telecom projects and supervises the work of Telecom Associates and Contractors working for the Telecommunications Department to ensure quality of craftsmanship or to verify and approve the installation of new services and equipment.

6.    Requests assistance from the Telecom Architect for difficult or complex work requests or projects. Will be required to manage small projects and must be able to work independently or collaboratively in multidisciplinary groups (construction projects, move projects, complex installations, etc).

7.    Facilitates the resolution of alarms/outages within the Telecommunications Systems by implementing advanced debugging processes, including consulting with vendors, initiating internal testing procedures, running reports as directed by management or coordinating the delivery of parts to specified locations either in person or by courier.

8.    Responsible for maintaining critical communications services in emergency situations and must be available off hours for major installations, upgrades, outages, and on-call rotation.

Minimum Qualifications: 
Education:    High School diploma or GED required. Associate's degree preferred.
Experience:    5-8 years related work experience required.
Skills, Knowledge & Abilities:    

Advanced technical computer skills as required for technical support specific to functional area and related systems
Preferred Qualifications & Skills:    Avaya Certifications
 

Pay Range:

$33.65 - $45.29

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

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