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Telecommunications Operator Dispatcher Jobs (NOW HIRING)

Houston Methodist

Telecom Operator

Clear Lake, SD · On-site

$17.50 - $24/hr

The Telecommunication Operator position handles emergency calls requiring a high degree of ... Dispatching experience preferred * Healthcare experience preferred SKILLS AND ABILITIES

City of Hillsboro

Dispatch

Hillsboro, TX

$45K/yr

... as dispatching an officer, ambulance, or fire truck to the scene, recording information and ... Telecommunications operator certification from the Texas Commission on Law Enforcement Officer ...

Fort Bend ISD

Police Telecom Operator

Stafford, TX · On-site

$16 - $22.25/hr

Monitor radio communications on assigned shift, receiving messages, dispatching officers as ... Telecommunications Operator Certification preferred * Minimum of 1 year office clerical experience ...

City of Hillsboro, TX

Dispatch

TX · On-site

$45K/yr

... as dispatching an officer, ambulance, or fire truck to the scene, recording information and ... Telecommunications operator certification from the Texas Commission on Law Enforcement Officer ...

The Chickasaw Nation

Dispatcher

Ada, OK · On-site

The Telecommunications Equipment Operator (Dispatcher) performs assignments independently, including contacts to resolve problems or coordinate activities, and works according to established work ...

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Telecommunications Operator Dispatcher information

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How much do telecommunications operator dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecommunications operator dispatcher in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What does a telecommunications operator dispatcher do?

A Telecommunications Operator Dispatcher is responsible for receiving and processing emergency and non-emergency calls, dispatching appropriate personnel such as police, fire, or medical responders, and maintaining communications with units in the field. They use specialized computer and radio equipment to monitor situations, provide vital information, and coordinate response efforts. The role requires the ability to remain calm under pressure, multitask effectively, and communicate clearly to ensure public safety.

What are the key skills and qualifications needed to thrive as a telecommunications operator dispatcher, and why are they important?

To thrive as a Telecommunications Operator Dispatcher, you need strong multitasking abilities, clear verbal communication, and knowledge of emergency response protocols, often supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and sometimes certifications like Emergency Medical Dispatcher (EMD) are commonly required. Excellent stress management, decision-making, and active listening skills help you effectively handle high-pressure situations and relay critical information. These capabilities ensure rapid, accurate response to emergencies, supporting public safety and efficient coordination among emergency personnel.

What are some common challenges faced by telecommunications operator dispatchers, and how can they be managed effectively?

Telecommunications Operator Dispatchers often face the challenge of handling high-pressure situations, such as coordinating emergency responses and managing multiple calls simultaneously. Effective stress management, strong multitasking skills, and staying calm under pressure are crucial for success in this role. Many agencies provide comprehensive training and ongoing support to help dispatchers improve their communication skills and resilience. Building strong teamwork with law enforcement, fire, and medical personnel also helps ensure smooth operations and support during demanding shifts.

What is the difference between Telecommunications Operator Dispatcher vs Customer Service Representative?

AspectTelecommunications Operator DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, communication skills, dispatcher certification (optional)High school diploma or equivalent, communication skills
Work EnvironmentCall centers, dispatch centers, on-site facilitiesCall centers, retail, office settings
Employer & Industry UsageTelecom companies, emergency services, transportationRetail, service industries, corporate offices
Common Search & ComparisonOften compared for communication and dispatch rolesCompared for customer interaction roles

The main difference between a Telecommunications Operator Dispatcher and a Customer Service Representative lies in their primary responsibilities. Dispatchers focus on coordinating and dispatching telecommunications or emergency services, requiring specific communication skills and sometimes certifications. Customer Service Representatives handle customer inquiries and support, often in retail or service industries. Both roles involve communication skills but serve different operational functions within their industries.

What cities are hiring for Telecommunications Operator Dispatcher jobs?

Cities with the most Telecommunications Operator Dispatcher job openings:

What states have the most Telecommunications Operator Dispatcher jobs?

States with the most job openings for Telecommunications Operator Dispatcher jobs include:

What are popular job titles related to Telecommunications Operator Dispatcher jobs?

For Telecommunications Operator Dispatcher jobs, the most frequently searched job titles are:

Infographic showing various Telecommunications Operator Dispatcher job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.

Central Telecommunications Operator (ECB)

Muskogee, OK

Saintfrancis
See more jobs at Saintfrancisexternal

$17.75 - $24.50/hr

Part-time

Medical, PTO

Re-posted yesterday

Job description

Current Saint Francis Employees - Please click HERE to login and apply.

This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.Variable

Please note: This position is located in Muskogee, OK. Scheduling will be as needed based on call outs, vacation/leave coverage and other needs as determined by the department.

Job Summary: To answer and route inbound calls and messages to hospital/Medical staff. Dispatching of routine and critical clinical messages and vital patient statistics to designated hospital staff. Monitor and react to alarms and codes. Maintain accurate on-call schedules for departments and physicians.
Minimum Education: High School Diploma or GED.
Licensure, Registration and/or Certification: None.
Work Experience: 2 or more years of experience. Hospital, emergency dispatch, or call center experience, preferred. Knowledge of medical terminology, preferred.
Knowledge, Skills and Abilities: Excellent interpersonal and communication skills and multi-tasking abilities. Ability to effectively operate various telecommunications systems. Must be able to effectively deal with people and highly stressful situations. Ability to act quickly, decisively, and accurately while in a stressful situation. Ability to be friendly, upbeat and polite at all times under stress. Ability to defuse tense situations. Must be flexible to work various days, weekends and holidays and various shifts. Basic knowledge of telephone/computer technology and equipment including ASCOM system.
Essential Functions and Responsibilities: Answer incoming calls in a courteous manner and accurately directing each to the appropriate department or individual while maintaining an average answer time of 99%. Responsible for the accurate paging of notifications based upon situation/request to the appropriate personnel. Accurately answer, document and relay information related to the Medicall answering service. Monitor, communicate and forward information pertaining to codes, alerts, alarms and drills according to established policies and protocols, including disaster management plans. Responsible for inputting and deleting account update/notations that supersede outdated account notations; alerting management to problems that could result in negative customer service through hardware/software deficiencies or protocol changes.
Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
Working Relationships: Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff.
Special Job Dimensions: Accurate typing speed of 40 words per minute or higher.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Services Communications - Muskogee Campus

Location:

Muskogee, Oklahoma 74401

EOE Protected Veterans/Disability

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