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Telecommunications Operator Dispatcher Jobs (NOW HIRING)

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Primary Function Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in ...

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Telecommunications Operator Dispatcher information

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$13

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$29

How much do telecommunications operator dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecommunications operator dispatcher in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What does a telecommunications operator dispatcher do?

A Telecommunications Operator Dispatcher is responsible for receiving and processing emergency and non-emergency calls, dispatching appropriate personnel such as police, fire, or medical responders, and maintaining communications with units in the field. They use specialized computer and radio equipment to monitor situations, provide vital information, and coordinate response efforts. The role requires the ability to remain calm under pressure, multitask effectively, and communicate clearly to ensure public safety.

What are the key skills and qualifications needed to thrive as a telecommunications operator dispatcher, and why are they important?

To thrive as a Telecommunications Operator Dispatcher, you need strong multitasking abilities, clear verbal communication, and knowledge of emergency response protocols, often supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and sometimes certifications like Emergency Medical Dispatcher (EMD) are commonly required. Excellent stress management, decision-making, and active listening skills help you effectively handle high-pressure situations and relay critical information. These capabilities ensure rapid, accurate response to emergencies, supporting public safety and efficient coordination among emergency personnel.

What are some common challenges faced by telecommunications operator dispatchers, and how can they be managed effectively?

Telecommunications Operator Dispatchers often face the challenge of handling high-pressure situations, such as coordinating emergency responses and managing multiple calls simultaneously. Effective stress management, strong multitasking skills, and staying calm under pressure are crucial for success in this role. Many agencies provide comprehensive training and ongoing support to help dispatchers improve their communication skills and resilience. Building strong teamwork with law enforcement, fire, and medical personnel also helps ensure smooth operations and support during demanding shifts.

What is the difference between Telecommunications Operator Dispatcher vs Customer Service Representative?

AspectTelecommunications Operator DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, communication skills, dispatcher certification (optional)High school diploma or equivalent, communication skills
Work EnvironmentCall centers, dispatch centers, on-site facilitiesCall centers, retail, office settings
Employer & Industry UsageTelecom companies, emergency services, transportationRetail, service industries, corporate offices
Common Search & ComparisonOften compared for communication and dispatch rolesCompared for customer interaction roles

The main difference between a Telecommunications Operator Dispatcher and a Customer Service Representative lies in their primary responsibilities. Dispatchers focus on coordinating and dispatching telecommunications or emergency services, requiring specific communication skills and sometimes certifications. Customer Service Representatives handle customer inquiries and support, often in retail or service industries. Both roles involve communication skills but serve different operational functions within their industries.

What cities are hiring for Telecommunications Operator Dispatcher jobs?

Cities with the most Telecommunications Operator Dispatcher job openings:

What states have the most Telecommunications Operator Dispatcher jobs?

States with the most job openings for Telecommunications Operator Dispatcher jobs include:

What are popular job titles related to Telecommunications Operator Dispatcher jobs?

For Telecommunications Operator Dispatcher jobs, the most frequently searched job titles are:

Infographic showing various Telecommunications Operator Dispatcher job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.

Telecommunications Operator Registry

New Lenox, IL • On-site

silvercross
See more jobs at silvercrossexternal

$17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and deliveryof unrivaled experiencesfor our patients, their families, the communities we serve...and for each other. Come join us! It's the wayyouwant to be treated.

Essential Duties and Responsibilities:

  • Answer incoming calls, greeting callers, providing information, and transferring calls.
  • Assists callers in determining the proper department or person they want to be connected.
  • Assists in calls where speed and accuracy are essential.
  • Performs clerical duties such as typing, filling, documenting, and other miscellaneous duties.
  • Maintains an organized Directory with updated information such as on-call schedules, updated and current telephone numbers/addresses, etc.
  • Follows all HIPPS laws and regulations.
  • Route emergency calls appropriately.
  • Contacts security and maintenance staff members when necessary.
  • Daily Census.
  • Utilizes Meditech/MOX, Outlook, and Cerner for e-mail, patient/physician look up.
  • Acts upon and follows policy and procedure for all emergency codes and disasters.
  • Utilizes and Maintains Air Messenger Pro paging.
  • Utilizes and maintains ComNet overhead paging and zone paging.
  • Utilizes and maintains ARC Call System.
  • Pages appropriate personnel audibly via paging through the Cisco switchboard system & CES.
  • Pages physician and staff via Microsoft Outlook.
  • Monitoring Fire (Siemens), generator, and security systems (Cure). Monitors alarms and contact proper personnel when needed.
  • Utilizes and monitors Rauland - Nurse Call.
  • Utilizes and monitors Security radio.
  • Dispatching Building Services during meetings, after hours and on weekends. Operators are responsible for documenting the incident and dispatching the technician on call.
  • Dispatching Home Health after hours and on the weekends. Operators are responsible for documenting the incident, managing the home health on call schedule, documenting patient information, and contacting the nurse on call.
  • The Operators are a backup for Security and takes their calls when no one is available.
  • Operators train new hires (operators) and the Security staff.
  • Pro Operate TDD and Pacific Interpreters to process calls requiring special attention.
  • Provides information on patient location and is familiar with call restrictions of each area.
  • Ability to provide an appropriate initial response to irate callers and contact appropriate staff and escalate call.

Work Shift Details:

Afternoons, Available to work all shifts, holidays, and weekends

Department:

TELECOMMUNICATIONSBenefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

Other voluntary benefit plans

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below:

$17.00 - $17.00

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

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