ZipRecruiter

Log In

1

Telecommunications Manager Jobs in Baltimore, MD

Peraton

Telecom Workstream Manager

Bowie, MD · On-site

Oversee day-to-day telecommunications program operations, including fiber deployment, network modernization, and cloud connectivity initiatives. * Lead and manage a workforce of 75-100 ...

Peraton

Telecom Workstream Manager

Bowie, MD · On-site

Oversee day-to-day telecommunications program operations, including fiber deployment, network modernization, and cloud connectivity initiatives. * Lead and manage a workforce of 75-100 ...

ITnova

Telecommunications Engineer

Baltimore, MD · Hybrid

ITnova is seeking an experienced Telecommunications Engineer to support the assessment, design, integration, modernization, and lifecycle management of telecommunications and communications ...

ITnova

Telecommunications Engineer

Baltimore, MD · Hybrid

ITnova is seeking an experienced Telecommunications Engineer to support the assessment, design, integration, modernization, and lifecycle management of telecommunications and communications ...

Sebenza LLC

Telecommunications Technician

Lanham, MD · On-site

The role involves providing Tier 1 & 2 telecommunication user support, installing and supporting ... Sebenza delivers secure, scalable, and mission-ready IT managed services - specializing in ...

next page

Showing results 1-20

All JobsTelecommunications JobsTelecommunications Manager JobsTelecommunications Manager Jobs in Baltimore, MD

Telecommunications Manager information

See Baltimore, MD salary details

$39.7K

$92.7K

$132.2K

How much do telecommunications manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for telecommunications manager in Baltimore, MD is $92,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $111,300.00 per year, depending on experience, location, and employer.

What does a telecommunications manager do?

A Telecommunications Manager is responsible for overseeing the installation, maintenance, and operation of telecommunications systems within an organization. This includes managing phone systems, internet networks, and sometimes video conferencing tools to ensure efficient and secure communication. They also supervise technical staff, coordinate with vendors, monitor system performance, and plan for upgrades or expansions. Their work ensures that all communication technologies function smoothly and meet the organization's needs.

What does a telecommunications manager do?

A telecommunications manager oversees the installation and maintenance of communication lines for an organization. These lines include phone, internet, and other forms of communication. In this role, you work with contractors to oversee the installation of new communication systems, ensuring they work properly. You monitor the performance of the lines and troubleshoot problems as they arise. When necessary, you also train employees on how to use the new systems and document how the systems are used so that you can ensure the needs of the company are being met. Telecommunications managers may work for communications companies, businesses that have this role on staff, or with a consulting firm that works with many different clients.

What are the key skills and qualifications needed to thrive as a telecommunications manager, and why are they important?

To thrive as a Telecommunications Manager, you need expertise in network infrastructure, telecommunications systems, and project management, usually backed by a bachelor's degree in a related field. Familiarity with network management tools, VoIP systems, and certifications like Cisco CCNA or PMP is often required. Strong leadership, analytical thinking, and effective communication enable you to lead teams and manage complex projects. These skills ensure reliable communication networks, efficient operations, and successful team collaboration in a rapidly evolving technology landscape.

What are some common challenges telecommunications managers face when overseeing large-scale network upgrades?

Telecommunications Managers often encounter challenges such as coordinating multiple vendors and stakeholders, managing downtime to minimize operational disruptions, and ensuring network security during transitions. They must also keep teams aligned on project milestones while troubleshooting unexpected technical issues. Success in this role requires strong project management skills, proactive communication, and the ability to adapt quickly to evolving technology and organizational needs.

What is the difference between Telecommunications Manager vs Network Administrator?

AspectTelecommunications ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOversees telecom systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, servers, and security within organizations
Employer & IndustryTelecom companies, large corporations, service providersIT departments across various industries, including healthcare, finance, and tech

While both roles require networking certifications and involve IT infrastructure, the Telecommunications Manager focuses on managing telecom systems and vendor relationships, whereas the Network Administrator handles day-to-day network operations and security.

Is telecommunications a good career path?

A career as a telecommunications manager involves overseeing communication systems, network infrastructure, and technology projects, often requiring technical skills and certifications. The field offers opportunities in various industries, competitive salaries, and demand for skilled professionals due to ongoing technological advancements. Job stability and growth prospects depend on industry trends and individual expertise.
More about Telecommunications Manager jobs

What are the most commonly searched types of Telecommunications jobs in Baltimore, MD?

The most popular types of Telecommunications jobs in Baltimore, MD are:

What are popular job titles related to Telecommunications Manager jobs in Baltimore, MD?

For Telecommunications Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Telecommunications Manager jobs in Baltimore, MD look for?

The top searched job categories for Telecommunications Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Telecommunications Manager jobs?

Cities near Baltimore, MD with the most Telecommunications Manager job openings:

Telecommunications Manager jobs near you
Infographic showing various Telecommunications Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $92,668 per year, or $44.6 per hour.

TELECOMMUNICATIONS SUPVSR

Columbia, MD • On-site

Johns Hopkins Health System
Health Care and Social Assistance • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 233 frontline employees who took The Breakroom Quiz

189th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Johns Hopkins Health Systemexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

You were meant for Hopkins. Johns Hopkins Howard County Medical Center is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. As a member of Johns Hopkins Medicine, Johns Hopkins Howard County Medical Center is a 266-bed acute care facility that has been serving the community for nearly 40 years. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.
What Awaits You?
  • Career growth and development
  • Diverse and collaborative working environment
  • Paid Time Off
  • Affordable and comprehensive benefits package

The Telecommunications Supervisor is responsible for staff scheduling, performance management, coaching, quality monitoring, workforce optimization, and continuous process improvement. This individual serves as a working leader who supports the team during high-volume periods, collaborates with clinical and operational departments, and promotes a culture of accountability, professionalism, and service excellence.
Hours:
Evenings Shift (weekends included)
10:30am - 7:00pm
Location:
Howard County General Hospital
5755 Cedar Lane
Columbia MD
Primary Responsibilities:
  • Provide day-to-day leadership and operational oversight for the Telecommunications team.
  • Develop staff schedules that ensure appropriate coverage while optimizing productivity and service levels.
  • Monitor call center performance metrics, staffing trends, and service levels; implement action plans to achieve departmental goals.
  • Conduct regular quality monitoring of calls and alert codes and provide timely coaching, mentoring, and performance feedback.
  • Lead monthly one-on-one meetings, coaching sessions, and team huddles to promote engagement, accountability, and professional development.
  • Develop and implement training programs, onboarding plans, and continuing education for new and existing staff.
  • Foster a positive, collaborative work environment that promotes employee engagement, retention, and excellent customer service.
  • Assist with performance management, documentation, corrective action, and adherence to Johns Hopkins Medicine policies and procedures.
  • Serve as a resource for complex customer service issues, operational concerns, and escalated situations requiring sound judgment and timely resolution.
  • Maintain accurate documentation of employee meetings, coaching discussions, and performance improvement plans.
  • Analyze operational reports and call volume trends to recommend workflow improvements and staffing adjustments.
  • Build and maintain collaborative relationships with clinical departments, Information Technology, Patient Access, and other operational partners.
  • Participate in departmental projects, process improvement initiatives, system implementations, and emergency preparedness activities.
  • Serve as a working supervisor by assisting with call handling and providing operational coverage during staffing shortages or high-volume periods

Required Qualifications:
  • High school diploma or equivalent required; associate or bachelor's degree in business, Healthcare Administration, Communications, or a related field preferred.
  • Minimum of four (4) years of progressive supervisory or leadership experience.
  • Demonstrated experience leading customer service teams in a fast-paced, high-volume environment.
  • Strong organizational, coaching, and employee development skills.
  • Ability to analyze operational metrics and implement strategies to improve performance.

Hear from our hospital president
https://www.youtube.com/watch?v=qj5KuB34gU8
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
  • Full medical, dental, and vision plans,
  • Retirement plans,
  • Paid time off (PTO),
  • Tuition reimbursement for you and your dependents,
  • Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
  • And more! Visit https://hcgh.mybenefitsjhhs.com/

Important Notices:
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 21.53/hour - Maximum 37.68/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.

What Johns Hopkins Medicine employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply