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Telecommunications Assistant Jobs in Worcester, MA

A/Z Corp

Telecommunications Apprentice

Smithfield, RI

$15 - $22/hr

... of telecommunication systems and associated process along side a licensed Telecom Technician ... * Assist with installation of cable supports, through floor and wall sleeves, fire stopping ...

AT&T

Assistant Retail Store Manager

Thompson, CT · On-site

$18K/mo

Our most successful Assistant Store Managers have: * Excellent communication and leadership skills ... Three or more years of sales and/or customer experience in telecommunications or a related industry

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Telecommunications Assistant information

What does a telecommunications assistant do?

A Telecommunications Assistant supports the installation, maintenance, and troubleshooting of telecommunication systems such as phones, networks, and related equipment. They often assist in setting up new phone lines, managing voicemail systems, and ensuring that all communication equipment is working efficiently. Telecommunications Assistants may also provide technical support to users, keep records of maintenance activities, and coordinate with vendors or service providers. Their role is essential in ensuring smooth and reliable communication within an organization.

What are the key skills and qualifications needed to thrive as a telecommunications assistant, and why are they important?

To thrive as a Telecommunications Assistant, you need a solid understanding of telecommunications systems, troubleshooting, and customer service, often supported by a relevant associate degree or technical certification. Familiarity with phone systems, VoIP platforms, and ticketing or help desk software is typically required in this role. Strong organizational skills, attention to detail, and effective communication help you manage tasks efficiently and assist both users and technical teams. These skills ensure reliable communication infrastructure and timely support, which are critical for smooth business operations.

What are some common challenges telecommunications assistants face when supporting large organizations?

Telecommunications Assistants in large organizations often encounter challenges like managing a high volume of service requests, coordinating with multiple departments, and staying updated with rapidly evolving technologies. They may need to troubleshoot complex network issues under tight deadlines and ensure minimal disruption to daily operations. Effective communication and strong organizational skills are essential for prioritizing tasks and collaborating with IT teams, vendors, and end-users to deliver timely support.

How to get into a telecommunications assistant with no experience?

To become a telecommunications assistant with no experience, focus on developing basic technical skills, such as understanding networking concepts and using communication tools. Entry-level positions often require a high school diploma or equivalent, and gaining certifications like CompTIA A+ or Cisco's CCNA can improve your chances. Volunteering or internships can also provide practical experience and help build relevant skills for the role.

What skills do you need to be a telecommunications assistant?

A telecommunications assistant needs strong communication and customer service skills, technical knowledge of communication systems, and the ability to troubleshoot equipment. Familiarity with networking, basic computer skills, and attention to detail are also important. Certifications in telecommunications or related fields can enhance job prospects.

What are the most commonly searched types of Telecommunications jobs in Worcester, MA?

The most popular types of Telecommunications jobs in Worcester, MA are:

What are popular job titles related to Telecommunications Assistant jobs in Worcester, MA?

For Telecommunications Assistant jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Telecommunications Assistant jobs in Worcester, MA look for?

The top searched job categories for Telecommunications Assistant jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Telecommunications Assistant jobs?

Cities near Worcester, MA with the most Telecommunications Assistant job openings:

Telecommunications Assistant jobs near you
Infographic showing various Telecommunications Assistant job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Lead Tower Technician

KMM Telecommunications

Shrewsbury, MA • On-site

$25 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Job description

 
 
 

KMM Telecommunications - Lead Tower Tech - Shrewsbury, MA - Coventry, CT - Becket, MA - Manchester, NH

KMM Telecommunications is looking for a motivated and skilled Lead Tower Technician to join our Team of Telecommunications Professionals. We are looking for an individual that values hard-work and trust, and wants to be part of a Team that values the same. This position would be the 2nd in command on a 3 or 4 person Tower Crew.  Current Tower Technicians that are experienced and looking to further their careers and be the Lead Hand on a Crew will also be considered for this position.

Local/Regional Candidates only - We do not offer rotations

Essential Duties and Responsibilities

  • Perform installation, inspection and maintenance services for wireless radio and antenna systems on towers, rooftops and other elevated structures in conjunction with the Crew Foreman and Tower Technician(s).
  • Perform ground-based civil scopes when applicable in support of radio systems cabling, grounding, interconnects and/or conduits.
  • Complete work on time, efficiently, and profitably.
  • Adhere to KMM and Industry safety and quality control requirements at all times; Ensure lower level Tower Technicians adhere to the same.
  • Identify and work with all required materials, tools and equipment needed to complete assigned work.
  • Communicate effectively with Crew Foreman, and other Crew members at all times.
  • Assist Crew Foreman with execution of all manner of site related duties/responsibilities, including Close-out documentation.
  • Assist with training and skill development for less experienced Tower Technicians.
  • Dedication to continued training and professional development.
  • Maintain equipment and vehicles in a clean and operational condition at all times.
  • Interact professionally with Customer Representatives.
  • Help KMM grow and develop the KMM Market Team and the overall Company Brand.
  • Certifications in Tower Climbing, OSHA, RF Awareness, First Aid and Safety, NWSA, and Rigging.

Job Requirements:

  • Valid driver’s license.
  • Minimum 2-3 years tower construction experience preferred.
  • Comtrain or equivalent climbing certification preferred (Training will be provided by KMM otherwise).
  • Knowledge of diagnostic test equipment preferred (Sweep/Fiber/PIM testing, etc).
  • Must be flexible to work overtime (weekend and evening work sometimes required).
  • Must be flexible to work out of Market when/where required as site locations dictate.
  • Must be comfortable climbing and working at heights on towers, rooftops, water towers and other elevated structures 

Benefits:

  • Competitive Wages
  • Weekly Pay
  • Paid Training
  • Paid Holidays, Vacation and Personal Days
  • Fortune 500 benefits through ADP Total Source
  • 401K with company matching
  • Health Insurance w/ option of adding a Health Savings Account (HSA).
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Employee Assistance Program
  • Employee discount
  • Flexible Spending Account
  • Professional Development Assistance
  • Referral Program






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