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Telecommunications Assistant Jobs in Kent, WA (NOW HIRING)

Infojini Inc

Telecom engineer

Seattle, WA

Eight years of telecommunications networking experience with experience managing enterprise ... assist in training other team members Additional Information All your information will be kept ...

Cna

Underwriting Consultant (Technology P&C)

Seattle, WA · Hybrid

$135K - $169K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... telecommunications. Our Global Technology Practice delivers specialized coverages, including ...

Capstone Solutions

Laborer / Warehouse Assistant

Kent, WA · On-site

$20 - $27/hr

CapStone Solutions is a telecommunications construction company seeking a Laborer to assist in our Warehouse in Kent, Washington. We are a locally-owned company focused on meeting the needs of our ...

Capstone Solutions

Laborer / Warehouse Assistant

Kent, WA · On-site

$20 - $27/hr

CapStone Solutions is a telecommunications construction company seeking a Laborer to assist in our Warehouse in Kent, Washington. We are a locally-owned company focused on meeting the needs of our ...

Pharaohs Consulting Inc

Be Seen First

Sales and Marketing Assistant - NO EXPERIENCE NEEDED

Redmond, WA · On-site

$17.13 - $30/hr

We are a fast-growing sales and marketing firm partnering with leading telecommunications providers to deliver top-tier services directly to customers. Our team operates inside major retail ...

Cannon Construction

ISP Project Manager

Tacoma, WA · On-site

$140/hr

... and commercial telecommunications services. This role oversees network deployment, fiber ... Assist with budgeting, workforce planning, material forecasting, and project cost control.Optimize ...

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Telecommunications Assistant information

See Kent, WA salary details

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How much do telecommunications assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for telecommunications assistant in Kent, WA is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.78 and $29.19 per hour, depending on experience, location, and employer.

What does a telecommunications assistant do?

A Telecommunications Assistant supports the installation, maintenance, and troubleshooting of telecommunication systems such as phones, networks, and related equipment. They often assist in setting up new phone lines, managing voicemail systems, and ensuring that all communication equipment is working efficiently. Telecommunications Assistants may also provide technical support to users, keep records of maintenance activities, and coordinate with vendors or service providers. Their role is essential in ensuring smooth and reliable communication within an organization.

What are the key skills and qualifications needed to thrive as a telecommunications assistant, and why are they important?

To thrive as a Telecommunications Assistant, you need a solid understanding of telecommunications systems, troubleshooting, and customer service, often supported by a relevant associate degree or technical certification. Familiarity with phone systems, VoIP platforms, and ticketing or help desk software is typically required in this role. Strong organizational skills, attention to detail, and effective communication help you manage tasks efficiently and assist both users and technical teams. These skills ensure reliable communication infrastructure and timely support, which are critical for smooth business operations.

What are some common challenges telecommunications assistants face when supporting large organizations?

Telecommunications Assistants in large organizations often encounter challenges like managing a high volume of service requests, coordinating with multiple departments, and staying updated with rapidly evolving technologies. They may need to troubleshoot complex network issues under tight deadlines and ensure minimal disruption to daily operations. Effective communication and strong organizational skills are essential for prioritizing tasks and collaborating with IT teams, vendors, and end-users to deliver timely support.

How to get into a telecommunications assistant with no experience?

To become a telecommunications assistant with no experience, focus on developing basic technical skills, such as understanding networking concepts and using communication tools. Entry-level positions often require a high school diploma or equivalent, and gaining certifications like CompTIA A+ or Cisco's CCNA can improve your chances. Volunteering or internships can also provide practical experience and help build relevant skills for the role.

What skills do you need to be a telecommunications assistant?

A telecommunications assistant needs strong communication and customer service skills, technical knowledge of communication systems, and the ability to troubleshoot equipment. Familiarity with networking, basic computer skills, and attention to detail are also important. Certifications in telecommunications or related fields can enhance job prospects.

What are the most commonly searched types of Telecommunications jobs in Kent, WA?

The most popular types of Telecommunications jobs in Kent, WA are:

What are popular job titles related to Telecommunications Assistant jobs in Kent, WA?

For Telecommunications Assistant jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Telecommunications Assistant jobs in Kent, WA look for?

The top searched job categories for Telecommunications Assistant jobs in Kent, WA are:

Telecommunications Assistant jobs near you

ISP Project Manager- Telecommunications

Tacoma, WA • On-site

Cannon Construction
See more jobs at Cannon Constructionexternal

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

ISP Project Manager - Telecommunications
Reports To: Director of ISP
Salary Rate: $120K-$140K
Position Summary
The ISP Manager is responsible for the day-to-day management of ISP operations supporting federal and commercial telecommunications services. This role oversees network deployment, fiber infrastructure, copper infrastructure, service delivery, field operations, subcontractor management, compliance, and customer support activities. The ISP Manager ensures operational excellence, network reliability, customer satisfaction, and adherence to safety and regulatory standards while leading technicians, splicers, and support personnel.
Key Responsibilities
ISP Operations & Service Delivery
  • Manage daily ISP operations, ensuring reliable service delivery, network availability, and customer satisfaction.
  • Achieve operational objectives by implementing production plans, resolving operational challenges, and preparing and executing corrective action plans.
  • Forecast project timelines, labor requirements, and resource allocation for network deployments, maintenance, and customer projects.
  • Coordinate and support 24/7 operational response activities, including outage restoration and field support escalation.
  • Monitor operational KPIs and service metrics to ensure compliance with customer and contractual service level agreements (SLAs).
  • Develop and implement continuous improvement initiatives to increase efficiency and service quality.

Fiber Network Infrastructure Management
  • Oversee fiber optic network construction, maintenance, splicing, testing, and troubleshooting activities for both Inside Plant (ISP) and Outside Plant (OSP) environments.
  • Review and validate fiber designs, one-line diagrams, fiber trees, splice documentation, and network construction packages.
  • Provide technical oversight for fiber pathway preparation, route planning, and infrastructure deployment.
  • Ensure proper testing, certification, and documentation of fiber installations.
  • Troubleshoot complex fiber infrastructure and connectivity issues and coordinate resolution activities.

Copper Network Infrastructure Management
  • Oversee copper network construction, maintenance, splicing, testing, and troubleshooting activities for both Inside Plant (ISP) and Outside Plant (OSP) environments.
  • Review and validate structured cabling designs, plans, shop drawings, pathways, MDF/IDF buildouts, and network construction packages.
  • Provide technical oversight for fiber and copper pathway preparation, route planning, and infrastructure deployment.
  • Ensure proper testing, certification, and documentation of fiber and copper installations.
  • Troubleshoot complex fiber and copper infrastructure and connectivity issues and coordinate resolution activities.

Financial & Resource Management
  • Meet financial objectives by forecasting operational requirements, managing expenditures, analyzing variances, and implementing corrective actions.
  • Assist with budgeting, workforce planning, material forecasting, and project cost control.
  • Optimize resource utilization across technicians, subcontractors, and support teams.

Team Leadership & Workforce Management
  • Lead, mentor, and manage telecommunications technicians, fiber splicers, and subcontractor resources.
  • Schedule personnel and resources to support multiple projects and operational priorities in a fast-paced environment.
  • Conduct performance evaluations, coaching, and workforce development activities.
  • Foster a culture of accountability, teamwork, and operational excellence.

Customer & Stakeholder Support
  • Serve as a primary operational point of contact for customers regarding project status, service issues, maintenance activities, and outage communications.
  • Provide timely updates and clear communication regarding work progress and service restoration efforts.
  • Support customer satisfaction initiatives through proactive communication and issue resolution.
  • Collaborate with internal departments, government stakeholders, and external vendors to ensure successful project execution.

Safety & Compliance
  • Ensure compliance with company policies, telecommunications regulations, federal contract requirements, and industry standards.
  • Execute and enforce safety best practices across all operational activities.
  • Lead by example in maintaining a safe work environment and promoting a safety-first culture.
  • Support audits, inspections, and compliance reviews as required.

Qualifications
Required
  • Bachelor's degree in Telecommunications, Engineering, Information Technology, Project Management, or related field; equivalent industry experience may be substituted.
  • 5+ years of telecommunications, ISP operations, fiber deployment, or network infrastructure experience.
  • 2+ years of supervisory or management experience leading technical teams.
  • Demonstrated experience managing fiber optic construction, splicing, testing, and troubleshooting activities.
  • Strong understanding of both Inside Plant (ISP) and Outside Plant (OSP) telecommunications environments.
  • Ability to read and interpret complex fiber designs, splice diagrams, one-line drawings, construction prints, and network documentation.
  • Experience managing subcontractors, field technicians, and vendor relationships.
  • Strong customer service and communication skills.
  • Advanced proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to support operational needs and critical customer issues outside normal business hours when required.
  • Must pass pre-employment drug screen and background check

Preferred
  • Experience supporting federal, military, or government telecommunications programs.
  • Telecommunications certifications (BICSI, FOA, CFOT, PMP, CCNA, CCNP, SCTE, or equivalent).
  • Experience with fiber testing equipment including OTDR, power meters, and fiber certification tools.
  • Active or previous security clearance.
  • NOC or carrier operations experience.

Key Competencies
  • ISP Operations Management
  • Fiber Network Construction & Deployment
  • Fiber Splicing & Testing Knowledge
  • OSP and ISP Infrastructure Expertise
  • Telecommunications Project Management
  • Budgeting & Financial Management
  • Resource Planning & Scheduling
  • Contractor & Vendor Management
  • Customer Relationship Management
  • Network Troubleshooting & Problem Resolution
  • Safety Leadership
  • Regulatory Compliance
  • Operational Excellence
  • Team Development & Leadership
  • Attention to Detail
  • Decision-Making Under Pressure
  • Effective Communication
Benefits
  • Medical, Dental, and Vision Insurance
  • Company-paid Life and Long-Term Disability Insurance
  • Optional supplemental coverage
  • 401(k) Retirement Plan
  • Paid Time Off (PTO) starting on day one
  • 6 Paid Holidays per year
  • Family-oriented culture and company events throughout the year
Why Work With Us
At Cannon Companies, you're not just part of a crew - you're part of a family. We build careers, not just projects. Join a company where safety, integrity, and teamwork drive every success.
Equal Employment Opportunity
Cannon Companies provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with all applicable federal, state, and local employment laws. All employment offers are contingent upon passing a drug screen and background check. Cannon Companies participates in the federal E-Verify program to confirm employment eligibility.

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