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Telecommunications Account Jobs (NOW HIRING)

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Telecommunications Account information

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$28K

$45.4K

$66K

How much do telecommunications account jobs pay per year?

As of Jun 5, 2026, the average yearly pay for telecommunications account in the United States is $45,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommunications Account Manager, and why are they important?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, knowledge of telecom products and services, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms, telecommunications billing systems, and sales tracking tools is often required. Exceptional communication, negotiation, and relationship-building skills help you stand out in managing client accounts and resolving issues. These abilities are crucial for securing client satisfaction, driving revenue growth, and maintaining a competitive edge in the telecommunications industry.

What are some typical challenges faced by Telecommunications Account Managers when balancing client needs with company objectives?

Telecommunications Account Managers often navigate the complex task of meeting diverse client demands while also aligning with internal sales targets and service guidelines. Balancing customer expectations for customized solutions and quick responses with the company's standardized offerings can be a challenge. Successful account managers prioritize clear communication, proactive problem-solving, and strong negotiation skills to ensure both client satisfaction and company profitability. Collaborating regularly with technical teams and sales leadership is essential to deliver tailored solutions without overcommitting resources.

What is a Telecommunications Account?

A Telecommunications Account typically refers to a client account managed by a company that provides telecommunication services such as phone, internet, and data solutions. In a business context, managing a telecommunications account involves handling customer inquiries, resolving technical issues, upselling services, and ensuring customer satisfaction. This role often serves as the primary point of contact between the telecom company and its clients, whether individuals or businesses. The position may be found in call centers, sales departments, or customer support teams within telecom companies.

What is the difference between Telecommunications Account vs Telecommunications Technician?

AspectTelecommunications AccountTelecommunications Technician
Required CredentialsCustomer service skills, knowledge of telecom products, sometimes certifications in sales or account managementTechnical certifications, such as Cisco or CompTIA, and technical training
Work EnvironmentOffice-based, client-facing, sales or account management settingsFieldwork, technical troubleshooting, installation, and maintenance
Employer & Industry UsageTelecom service providers, sales departments, customer supportTelecom service providers, technical support teams, installation companies

While a Telecommunications Account focuses on managing customer relationships and sales within the telecom industry, a Telecommunications Technician handles technical installations, repairs, and maintenance. Both roles are essential in the telecom sector but differ in skills, responsibilities, and work environment.

More about Telecommunications Account jobs
What cities are hiring for Telecommunications Account jobs? Cities with the most Telecommunications Account job openings:
What are the most commonly searched types of Telecommunications Account jobs? The most popular types of Telecommunications Account jobs are:
Infographic showing various Telecommunications Account job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,356 per year, or $21.8 per hour.

Executive Client Partner|TMT

Publicis Groupe Holdings B.V

Manhattan, NY โ€ข On-site

$83K - $114K/yr

Full-time

Medical, PTO

Posted 23 days ago


Job description

Company description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.
Overview
Executive Client Partner
As an Executive Client Partner, you will oversee a portfolio of our most strategic relationships within the Technology, Media & Telecommunications (TMT) vertical, including a flagship global telecommunications account. You bring a deep understanding of telecom business models, ecosystem dynamics, and market trends, paired with the ability to drive growth and deliver meaningful business outcomes.
This role represents a rare opportunity to lead one of Publicis Sapient's most significant global telecom partnerships working directly with C-suite leadership at one of the world's largest telecommunications companies. You will operate at the intersection of industry transformation and executive influence, shaping both client outcomes and the future direction of our TMT practice.
Responsibilities
Your Impact
  • Lead engagement strategy across strategic telecom accounts, aligning business objectives, operational priorities, and digital transformation goals
  • Lead engagement with one of the world's largest telecom operators, influencing multi-billion-dollar transformation agendas
  • Partner directly with C-suite stakeholders (CEO, CTO, CIO, CMO) to shape long-term strategy and execution
  • Build and sustain long-term executive relationships, establishing governance, operating cadence, and alignment on strategic priorities
  • Serve as a visible industry thought leader by shaping POVs on AI-driven telecom transformation and representing Publicis Sapient across executive forums, client engagements, and market-facing publications
  • Drive revenue growth by identifying and shaping opportunities across emerging technologies, network transformation, digital platforms, and customer experience innovation
  • Partner with internal strategy, experience, engineering, and data leaders to define and execute account roadmaps that deliver measurable business impact
  • Own client satisfaction and delivery outcomes, ensuring alignment to scope, quality, and value expectations
  • Lead executive conversations on AI-enabled transformation, translating emerging capabilities into tangible business value, roadmaps, and commercial opportunities
  • Advise telecom clients on transformation priorities such as network modernization, OSS/BSS, digital customer experience, and monetization strategies
  • Champion the client internally, aligning cross-functional stakeholders and removing barriers to execution
  • Lead contract negotiations and commercial strategy to strengthen long-term partnerships
  • Mentor and develop high-performing, client-facing teams to drive accountability and continuous improvement

Qualifications
  • 15+ years of experience working within or selling into the telecommunications industry
  • Proven track record of managing and growing large, complex client portfolios
  • Experience owning and operating a $40M-$80M+ P&L with accountability for financial performance
  • Deep telecom expertise across network and platform modernization (including OSS/BSS) and digital customer platforms
  • Strong understanding of AI capabilities and their application in business transformation
  • Exceptional leadership, communication, and negotiation skills with the ability to influence at the executive level
  • Experience developing and executing strategic account plans that drive long-term client value
  • Strong analytical and problem-solving capabilities with a data-driven approach to decision-making
  • Bachelor's or Master's degree in Business, Technology, or related field (MBA preferred)

Set Yourself Apart With
  • Experience leading large-scale digital transformation programs within global telecommunications organizations
  • Broad exposure to enterprise-scale transformation across the TMT sector
  • A strong network of senior telecom executives and industry leaders
  • Demonstrated external thought leadership through executive briefings, industry forums, or published points of view

Additional information
Why Join Us?
At Publicis Sapient, you'll take on a senior leadership role at the forefront of telecom transformation working with global clients while helping shape the direction of our TMT business.
  • Platform: Lead and grow flagship global telecom accounts
  • Visibility: Direct engagement with both client C-suite stakeholders and senior leadership within Publicis Sapient
  • Impact: Influence large-scale transformation programs and contribute to the growth strategy of the business

Base Pay Range: $290,000 - $305,000 + Bonus and RSU Opportunity
The range shown reflects a grouping of compensation ranges currently in use at Publicis Sapient. Actual compensation may vary based on location and specific experience, and may include additional bonus and equity components.
  • An inclusive workplace that promotes diversity and collaboration.
  • Access to ongoing learning and development opportunities.
  • Competitive compensation and benefits package.
  • Flexibility to support work-life balance.
  • Comprehensive health benefits for you and your family.
  • Generous paid leave and holidays.
  • Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com