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Telecommunications Account Jobs (NOW HIRING)

Sapient

Executive Client Partner|TMT

Manhattan, NY · On-site

$290K - $305K/yr

... telecommunications account. You bring a deep understanding of telecom business models, ecosystem dynamics, and market trends, paired with the ability to drive growth and deliver meaningful business ...

Prodigious Worldwide

Executive Client Partner|TMT

Irving, TX · On-site

$290K - $305K/yr

... telecommunications account. You bring a deep understanding of telecom business models, ecosystem dynamics, and market trends, paired with the ability to drive growth and deliver meaningful business ...

Rosecrance

IT Telecommunications Analyst

Rockford, IL · On-site

$94K/yr

The telecommunications analyst will work closely with network, security, and infrastructure teams ... Manage end user accounts, permissions, access rights and storage allocations. Maintains ...

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Telecommunications Account information

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$28K

$45.4K

$66K

How much do telecommunications account jobs pay per year?

As of Jul 1, 2026, the average yearly pay for telecommunications account in the United States is $45,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,000.00 per year, depending on experience, location, and employer.

What does a telecommunications account agent do?

A telecommunications account agent manages customer accounts by providing information about services, resolving billing issues, and assisting with service setup or upgrades. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What is the highest paying job in telecommunications?

The highest paying jobs in telecommunications typically include senior executive roles such as Chief Technology Officer (CTO) or Vice President of Engineering, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in engineering or information technology.

What is a Telecommunications Account?

A Telecommunications Account typically refers to a client account managed by a company that provides telecommunication services such as phone, internet, and data solutions. In a business context, managing a telecommunications account involves handling customer inquiries, resolving technical issues, upselling services, and ensuring customer satisfaction. This role often serves as the primary point of contact between the telecom company and its clients, whether individuals or businesses. The position may be found in call centers, sales departments, or customer support teams within telecom companies.

What are the key skills and qualifications needed to thrive as a Telecommunications Account Manager, and why are they important?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, knowledge of telecom products and services, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms, telecommunications billing systems, and sales tracking tools is often required. Exceptional communication, negotiation, and relationship-building skills help you stand out in managing client accounts and resolving issues. These abilities are crucial for securing client satisfaction, driving revenue growth, and maintaining a competitive edge in the telecommunications industry.

Is telecommunication a stressful job?

Telecommunications jobs can be stressful due to the need to troubleshoot technical issues quickly, meet customer expectations, and work under tight deadlines. The role often requires strong problem-solving skills, technical knowledge, and sometimes irregular or long hours, especially during system outages or maintenance periods.

What are some typical challenges faced by Telecommunications Account Managers when balancing client needs with company objectives?

Telecommunications Account Managers often navigate the complex task of meeting diverse client demands while also aligning with internal sales targets and service guidelines. Balancing customer expectations for customized solutions and quick responses with the company's standardized offerings can be a challenge. Successful account managers prioritize clear communication, proactive problem-solving, and strong negotiation skills to ensure both client satisfaction and company profitability. Collaborating regularly with technical teams and sales leadership is essential to deliver tailored solutions without overcommitting resources.

What is the difference between Telecommunications Account vs Telecommunications Technician?

AspectTelecommunications AccountTelecommunications Technician
Required CredentialsCustomer service skills, knowledge of telecom products, sometimes certifications in sales or account managementTechnical certifications, such as Cisco or CompTIA, and technical training
Work EnvironmentOffice-based, client-facing, sales or account management settingsFieldwork, technical troubleshooting, installation, and maintenance
Employer & Industry UsageTelecom service providers, sales departments, customer supportTelecom service providers, technical support teams, installation companies

While a Telecommunications Account focuses on managing customer relationships and sales within the telecom industry, a Telecommunications Technician handles technical installations, repairs, and maintenance. Both roles are essential in the telecom sector but differ in skills, responsibilities, and work environment.

What are the careers in telecommunication?

Careers in telecommunications include roles such as network engineers, systems administrators, technical support specialists, and sales engineers. These positions often require knowledge of networking protocols, telecommunications equipment, and certifications like Cisco or CompTIA. Opportunities exist in service providers, equipment manufacturing, and corporate IT departments.
More about Telecommunications Account jobs
What cities are hiring for Telecommunications Account jobs? Cities with the most Telecommunications Account job openings:
What are the most commonly searched types of Telecommunications Account jobs? The most popular types of Telecommunications Account jobs are:
What job categories do people searching Telecommunications Account jobs look for? The top searched job categories for Telecommunications Account jobs are:
Telecommunications Account jobs near you
Infographic showing various Telecommunications Account job openings in the United States as of June 2026, with employment types broken down into 30% Full Time, 69% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $45,356 per year, or $21.8 per hour.
Executive Client Partner|TMT

Executive Client Partner|TMT

Sapient

Manhattan, NY • On-site

$290K - $305K/yr

Other

Medical, PTO

Posted 14 days ago

Key responsibilities

  • Oversee a portfolio of strategic relationships within the Technology, Media & Telecommunications vertical, including a flagship global telecommunications account.

  • Lead and grow flagship global telecom accounts through direct engagement with client C-suite stakeholders.

  • Influence large-scale transformation programs and contribute to the growth strategy of the business.

Job description


Job Description

Executive Client Partner

As an Executive Client Partner, you will oversee a portfolio of our most strategic relationships within the Technology, Media & Telecommunications (TMT) vertical, including a flagship global telecommunications account. You bring a deep understanding of telecom business models, ecosystem dynamics, and market trends, paired with the ability to drive growth and deliver meaningful business outcomes.

This role represents a rare opportunity to lead one of Publicis Sapient's most significant global telecom partnerships working directly with C-suite leadership at one of the world's largest telecommunications companies. You will operate at the intersection of industry transformation and executive influence, shaping both client outcomes and the future direction of our TMT practice.

Qualifications
  • 15+ years of experience working within or selling into the telecommunications industry
  • Proven track record of managing and growing large, complex client portfolios
  • Experience owning and operating a $40M-$80M+ P&L with accountability for financial performance
  • Deep telecom expertise across network and platform modernization (including OSS/BSS) and digital customer platforms
  • Strong understanding of AI capabilities and their application in business transformation
  • Exceptional leadership, communication, and negotiation skills with the ability to influence at the executive level
  • Experience developing and executing strategic account plans that drive long-term client value
  • Strong analytical and problem-solving capabilities with a data-driven approach to decision-making
  • Bachelor's or Master's degree in Business, Technology, or related field (MBA preferred)

Set Yourself Apart With

  • Experience leading large-scale digital transformation programs within global telecommunications organizations
  • Broad exposure to enterprise-scale transformation across the TMT sector
  • A strong network of senior telecom executives and industry leaders
  • Demonstrated external thought leadership through executive briefings, industry forums, or published points of view

Additional Information

Why Join Us?

At Publicis Sapient, you'll take on a senior leadership role at the forefront of telecom transformation working with global clients while helping shape the direction of our TMT business.

  • Platform: Lead and grow flagship global telecom accounts
  • Visibility: Direct engagement with both client C-suite stakeholders and senior leadership within Publicis Sapient
  • Impact: Influence large-scale transformation programs and contribute to the growth strategy of the business

Base Pay Range: $290,000 - $305,000 + Bonus and RSU Opportunity

The range shown reflects a grouping of compensation ranges currently in use at Publicis Sapient. Actual compensation may vary based on location and specific experience, and may include additional bonus and equity components.

  • An inclusive workplace that promotes diversity and collaboration.
  • Access to ongoing learning and development opportunities.
  • Competitive compensation and benefits package.
  • Flexibility to support work-life balance.
  • Comprehensive health benefits for you and your family.
  • Generous paid leave and holidays.
  • Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.

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