ZipRecruiter

Log In

1

Telecommunications Account Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsTelecommunications Account Jobs

Telecommunications Account information

See salary details

$28K

$45.4K

$66K

How much do telecommunications account jobs pay per year?

As of Jul 22, 2026, the average yearly pay for telecommunications account in the United States is $45,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,000.00 per year, depending on experience, location, and employer.

What does a telecommunications account agent do?

A telecommunications account agent manages customer accounts by providing information about services, resolving billing issues, and assisting with service setup or upgrades. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What is the highest paying job in telecommunications?

The highest paying jobs in telecommunications typically include senior executive roles such as Chief Technology Officer (CTO) or Vice President of Engineering, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in engineering or information technology.

What is a Telecommunications Account?

A Telecommunications Account typically refers to a client account managed by a company that provides telecommunication services such as phone, internet, and data solutions. In a business context, managing a telecommunications account involves handling customer inquiries, resolving technical issues, upselling services, and ensuring customer satisfaction. This role often serves as the primary point of contact between the telecom company and its clients, whether individuals or businesses. The position may be found in call centers, sales departments, or customer support teams within telecom companies.

What are the key skills and qualifications needed to thrive as a Telecommunications Account Manager, and why are they important?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, knowledge of telecom products and services, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms, telecommunications billing systems, and sales tracking tools is often required. Exceptional communication, negotiation, and relationship-building skills help you stand out in managing client accounts and resolving issues. These abilities are crucial for securing client satisfaction, driving revenue growth, and maintaining a competitive edge in the telecommunications industry.

Is telecommunication a stressful job?

Telecommunications jobs can be stressful due to the need to troubleshoot technical issues quickly, meet customer expectations, and work under tight deadlines. The role often requires strong problem-solving skills, technical knowledge, and sometimes irregular or long hours, especially during system outages or maintenance periods.

What are some typical challenges faced by Telecommunications Account Managers when balancing client needs with company objectives?

Telecommunications Account Managers often navigate the complex task of meeting diverse client demands while also aligning with internal sales targets and service guidelines. Balancing customer expectations for customized solutions and quick responses with the company's standardized offerings can be a challenge. Successful account managers prioritize clear communication, proactive problem-solving, and strong negotiation skills to ensure both client satisfaction and company profitability. Collaborating regularly with technical teams and sales leadership is essential to deliver tailored solutions without overcommitting resources.

What is the difference between Telecommunications Account vs Telecommunications Technician?

AspectTelecommunications AccountTelecommunications Technician
Required CredentialsCustomer service skills, knowledge of telecom products, sometimes certifications in sales or account managementTechnical certifications, such as Cisco or CompTIA, and technical training
Work EnvironmentOffice-based, client-facing, sales or account management settingsFieldwork, technical troubleshooting, installation, and maintenance
Employer & Industry UsageTelecom service providers, sales departments, customer supportTelecom service providers, technical support teams, installation companies

While a Telecommunications Account focuses on managing customer relationships and sales within the telecom industry, a Telecommunications Technician handles technical installations, repairs, and maintenance. Both roles are essential in the telecom sector but differ in skills, responsibilities, and work environment.

What are the careers in telecommunication?

Careers in telecommunications include roles such as network engineers, systems administrators, technical support specialists, and sales engineers. These positions often require knowledge of networking protocols, telecommunications equipment, and certifications like Cisco or CompTIA. Opportunities exist in service providers, equipment manufacturing, and corporate IT departments.
What cities are hiring for Telecommunications Account jobs? Cities with the most Telecommunications Account job openings:
What are the most commonly searched types of Telecommunications Account jobs? The most popular types of Telecommunications Account jobs are:
Telecommunications Account jobs near you
Infographic showing various Telecommunications Account job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,356 per year, or $21.8 per hour.

Telecommunications Design Engineer (TS)

kgs

Washington, DC • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Koniag Management Solutions, LLC (KMS), a Koniag Government Services (KGS) company, is hiring a Telecommunications Design Engineer.  Position requires an active Top Secret/SCI clearance with ability to obtain additional security requirements.  Please do not apply if you do not possess the required Top-Secret Clearance.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Position Summary:

We are seeking a highly experienced Telecommunications Design Engineer to support enterprise data center and telecommunications infrastructure design, operations, and long-range modernization planning. This role requires a strong blend of handson Operations & Maintenance (O&M) work, detailed engineering documentation, and strategic architectural analysis. The ideal candidate will maintain and develop core infrastructure designs that comply with Department of Defense (DoD) and commercial best practices.

 

Key Responsibilities:

  • Perform daily O&M activities including direct-touch maintenance, troubleshooting, configuration updates, and provisioning for telecommunications and data center systems.
  • Analyze IT and telecommunications architectures to develop longrange engineering strategies and modernization roadmaps.
  • Create and maintain key engineering work products including:
    • IT and telecommunications roadmaps
    • Engineering configurations and design packages
    • Rack elevations and physical infrastructure drawings
    • Bills of materials (BOMs)
    • As-built documentation
  • Ensure all data center and telecommunications network designs adhere to DoD, commercial industry, and enterprise architecture standards.
  • Design and support Layer 1 and Layer 2 infrastructure including copper and fiber cabling systems, patch panels, racks, cabinets, and switching hardware.
  • Engineer and maintain systems supporting data centers, conference rooms, communications closets, pathways, and structured cabling plants.
  • Oversee infrastructure power and environmental systems including UPS, ATS, battery systems, HVAC cooling, and related facility integrations.
  • Manage logistics for site readiness, installation planning, staging, and implementation.
  • Provide expert-level guidance on telecommunications standards, structured cabling, physical layer design, and best practices.
  • Prepare detailed engineering diagrams, topology maps, and infrastructure documentation for technical and accreditation processes.

 

Required Qualifications:

  • Active TS/SCI clearance.
  • 12+ years of experience analyzing, designing, and developing IT and telecommunications infrastructure using DoD and commercial standards.
  • Bachelor’s degree in Electrical Engineering, Telecommunications Engineering, Computer Science, or related technical field.
  • Required DoD 8140 certifications (any one of):
    • Network+
    • Security+
    • Cloud+
    • SSCP
    • CASP+
    • CISSP
    • CCNP Security
  • Required technical certifications:
    • Vendor/OEM network infrastructure certification
    • BICSI Registered Communications Distribution Designer (RCDD) or equivalent design credential

 

Preferred Certifications (Plus):

  • BICSI RCDD (if not already required)
  • BICSI senior design specialization or advanced pathways/cabling certifications
  • CCNA
  • CTSD (for AV/communications integration environments)
  • Manufacturer design certifications (e.g., Cisco, HPE Aruba, CommScope, Corning)

 

Required Technical Knowledge:

  • Detailed understanding of Layer 1 and Layer 2 IT infrastructure and physical hardware.
  • Expertise in:
    • Data center design
    • Conference room and AV communications integration
    • Communications closets and structured cabling pathways
    • Power, cooling, UPS, ATS, and electrical support systems
    • Copper and fiber cabling specifications and installation standards
    • Rack/stack operations and equipment provisioning
    • Site logistics, staging, procurement, and facility coordination

 

Preferred Experience:

  • Developing enterprise telecommunications infrastructure within DoD or IC environments.
  • Designing complex facilities architectures including pathway mapping, equipment layouts, and infrastructure modernization planning.
  • Working with engineering governance frameworks, enterprise architecture methodologies, or largescale design review processes.
  • Coordinating physical infrastructure projects with facility engineers, electricians, and construction teams.

Requirements:

TS/SCI security clearance required, candidate will not be considered without.


Our Equal Employment Opportunity Policy:
 

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

 
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations. 

 

About our Company:
 

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

 Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

#LI-CT1 

Apply