ZipRecruiter

Log In

1

Telecommunication Switchboard Operator Jobs (NOW HIRING)

RWJBarnabas Health

Switchboard Operator

Hamilton, NJ · On-site

$16.56 - $20.20/hr

Switchboard Operator Location: RWJUH Hamilton Hospital Department Name ... IT&S Telecommunications Req #: 0000263897 Status: Hourly Shift: Day Pay Range: $16.56 - $20.20 per ...

RWJBarnabas Health

Switchboard Operator

Hamilton, NJ · On-site

$16.56 - $20.20/hr

Switchboard Operator Location: RWJUH Hamilton Hospital Department Name ... IT&S Telecommunications Req #: 0000263897 Status: Hourly Shift: Day Pay Range: $16.56 - $20.20 per ...

RWJBarnabas Health

Switchboard Operator

Hamilton, NJ · On-site

$16.56 - $20.20/hr

Switchboard Operator Location: RWJUH Hamilton Hospital Department Name ... IT&S Telecommunications Req #: 0000263897 Status: Hourly Shift: Day Pay Range: $16.56 - $20.20 per ...

previous pagenext page

Showing results 21-40

All JobsTelecommunication Switchboard Operator Jobs

Telecommunication Switchboard Operator information

See salary details

$8

$16

$24

How much do telecommunication switchboard operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for telecommunication switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a telecommunication switchboard operator?

Telecommunication Switchboard Operators are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization or for a service provider. They operate switchboards or computerized systems to connect callers to the appropriate departments, individuals, or external lines. In addition to handling calls, they may also take messages, provide information, and perform administrative tasks related to communication services. Their role is essential in ensuring effective and efficient communication flow within businesses or between clients and service providers.

What are the key skills and qualifications needed to thrive as a telecommunication switchboard operator?

To thrive as a Telecommunication Switchboard Operator, you need strong communication abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and basic computer applications is important for handling calls efficiently. Excellent customer service skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and difficult situations. These skills are crucial for ensuring smooth communication flow and providing prompt, effective service within organizations.

What are some common challenges faced by telecommunication switchboard operators, and how can they be managed effectively?

Telecommunication Switchboard Operators often encounter high call volumes, frequent interruptions, and the need to quickly route calls to the appropriate departments. Maintaining focus and composure during busy periods is crucial, as is developing strong multitasking and communication skills. Effective time management and familiarity with the organization's structure can help operators handle these challenges efficiently, ensuring callers receive prompt and accurate assistance.

What is the difference between Telecommunication Switchboard Operator vs Customer Service Representative in the telecommunications industry?

AspectTelecommunication Switchboard OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training varies by company
Work EnvironmentCall centers, office settings, switchboard roomsCall centers, retail stores, customer service centers
Primary DutiesConnecting calls, managing switchboard systems, routing callsAssisting customers, answering inquiries, resolving issues
Industry UsageTelecommunications companies, large organizationsVarious industries including telecom, retail, healthcare

While both roles involve communication and customer interaction, Telecommunication Switchboard Operators focus on managing call routing and switchboard systems within telecom environments. Customer Service Representatives handle broader customer inquiries and support across multiple industries. The roles differ mainly in technical responsibilities and scope of customer interaction.

What states have the most Telecommunication Switchboard Operator jobs?

States with the most job openings for Telecommunication Switchboard Operator jobs include:

What are popular job titles related to Telecommunication Switchboard Operator jobs?

For Telecommunication Switchboard Operator jobs, the most frequently searched job titles are:

Infographic showing various Telecommunication Switchboard Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

Hamilton, NJ • On-site

RWJBarnabas Health
Hospitals • 10K+ employees
Learn more about RWJBarnabas Healthexternal

$16.56/hr

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 332 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Job Title: Switchboard Operator
Location: RWJUH Hamilton Hospital
Department Name: IT&S Telecommunications
Req #: 0000263900
Status: Hourly
Shift: Evening
Pay Range: $16.56 - $16.56 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Overview:
Relays incoming and outgoing calls, monitors operations of telephone and paging systems, and ensures that telephone equipment is in good working order and that problems are reported. Monitors emergency alarms. Communicates medical and other information to authorized recipients; operates the paging system; sounds alarms and announces medical codes; disasters, and other emergencies in accordance with institutional policies. Works cooperatively on PI initiatives to improve Communications department for the organization.
Qualifications:
Required:
  • High school diploma
  • At least one year work experience in switchboard communications (preferably in an acute care hospital)

Preferred:
  • Prior Switchboard experience
  • Familiarity with medical terminology

Scheduling Requirements:
  • Per Diem
  • Evening

Benefits and Perks :
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer

What RWJBarnabas Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

RWJBarnabas Health logo

About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

View All RWJBarnabas Health Jobs

Apply