Escalate unresolved or complex cases to Tier 2/Tier 3 telecom/network teams. * Communicate planned maintenance, outages, service changes, or updates to callers following predefined scripts. * Assist ...
Escalate unresolved or complex cases to Tier 2/Tier 3 telecom/network teams. * Communicate planned maintenance, outages, service changes, or updates to callers following predefined scripts. * Assist ...
Skilled Laborer/Groundman
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
HVAC Technician
$24 - $40/hr
To learn more about Pearce visit Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell ...
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HVAC Technician
$24 - $40/hr
To learn more about Pearce visit Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell ...
HVAC Technician
Pawtucket, RI ยท On-site
$24 - $40/hr
To learn more about Pearce visit Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell ...
HVAC Technician
Pawtucket, RI ยท On-site
$24 - $40/hr
To learn more about Pearce visit Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Skilled Laborer/Groundman
$20 - $24/hr
You want to learn the telecom construction trade to advance your career, like Coax Splicing, Fiber Splicing, Directional Drilling, etc. * You want to make an impact with your local community and ...
Test Automation Engineer - C#
Johnston, RI ยท On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Test Automation Engineer - C#
Johnston, RI ยท On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
Responsibilities As a Skilled Laborer/Groundman , you will support all phases of utility construction for various types of telecom projects. You believe in doing the job right. Being the best. And ...
Skilled Laborer/Groundman
North Kingstown, RI ยท On-site
$20 - $24/hr
Responsibilities As a Skilled Laborer/Groundman , you will support all phases of utility construction for various types of telecom projects. You believe in doing the job right. Being the best. And ...
Mobile Automation Lead
Cumberland, RI ยท On-site
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ...
Mobile Automation Lead
Cumberland, RI ยท On-site
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ...
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ...
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ...
Test Automation Engineer - C#
Johnston, RI ยท On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Test Automation Engineer - C#
Johnston, RI ยท On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Cognos Development Lead
Woonsocket, RI ยท On-site
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ...
Cognos Development Lead
Woonsocket, RI ยท On-site
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ...
Project Manager
Bristol, RI ยท Hybrid
Experience in telecom, connectivity, satellite, or related technical services industries. * Professional certification, such as PMP or PRINCE2. * Experience with Smartsheet, MS Project, or Jira.
Project Manager
Bristol, RI ยท Hybrid
Experience in telecom, connectivity, satellite, or related technical services industries. * Professional certification, such as PMP or PRINCE2. * Experience with Smartsheet, MS Project, or Jira.
Telecom information
See Rhode Island salary details
$18.36 - $18.73
3% of jobs
$18.73 - $19.09
3% of jobs
$19.09 - $19.45
12% of jobs
$19.65 is the 25th percentile. Wages below this are outliers.
$19.45 - $19.82
13% of jobs
$19.82 - $20.18
6% of jobs
The median wage is $20.55 / hr.
$20.18 - $20.55
13% of jobs
$20.55 - $20.91
6% of jobs
$20.91 - $21.27
13% of jobs
$21.44 is the 75th percentile. Wages above this are outliers.
$21.27 - $21.64
13% of jobs
$21.64 - $22
6% of jobs
$22 - $22.36
12% of jobs
$18
$20
$22
How much do telecom jobs pay per hour?
What is a telecom job?
What are the key skills and qualifications needed to thrive in telecom?
What are some common challenges telecom professionals face when managing large-scale network deployments?
What is the difference between Telecom vs Network Technician?
| Aspect | Telecom | Network Technician |
|---|---|---|
| Required Certifications | FCC licenses, Telecom-specific certifications | CompTIA Network+, Cisco CCNA |
| Work Environment | Telecom companies, field sites, customer premises | Data centers, server rooms, network installation sites |
| Industry Usage | Telecommunications providers, service installation | IT and networking companies, infrastructure setup |
Telecom professionals focus on installing, maintaining, and repairing telecommunications systems, including phone and internet services. Network Technicians primarily work on computer networks, configuring hardware, and troubleshooting connectivity issues. While both roles involve network infrastructure, Telecom roles are more customer-facing and service-oriented, whereas Network Technicians focus on technical network setup and maintenance.
What are careers in telecommunications?
What are the most commonly searched types of Telecom jobs in Rhode Island?
The most popular types of Telecom jobs in Rhode Island are:
What cities in Rhode Island are hiring for Telecom jobs?
Cities in Rhode Island with the most Telecom job openings:

Network Technician/Telecommunications Technician- Junior
Warwick, RI โข On-site
Contractor
Posted 21 days ago
Job description
About Beacon Systems, Inc
Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Job Title: Network Technician/Telecommunications Technician - Junior
Location: Onsite - Warwick, RI
Duration: 5 Months plus
Job Description:
The Call Center Representative - Telecommunications Focus provides front-line customer support for voice, network, and communication-related issues. This role serves as the primary point of contact for employees, agencies, and partners seeking assistance with phone systems, call routing, voicemail, softphones, and basic connectivity problems. Representatives troubleshoot issues, document incidents, and escalate complex problems to telecommunications or infrastructure specialists.
Key Responsibilities
Answer incoming calls, tickets, and service requests related to telecommunications issues including:
- Desk phones, softphones, headsets, and mobile endpoints
- Voicemail, call forwarding, hunt groups, and auto-attendant issues
- Basic Microsoft Teams Phone or legacy PBX support
- Perform initial troubleshooting and provide step-by-step guidance to resolve common issues.
- Create, classify, and update incidents within the ticketing system accurately.
- Escalate unresolved or complex cases to Tier 2/Tier 3 telecom/network teams.
- Communicate planned maintenance, outages, service changes, or updates to callers following predefined scripts.
- Assist callers with password resets, account lockouts, and basic user profile or device provisioning steps when appropriate.
- Monitor call queues, meet service-level targets, and maintain exceptional customer service quality.
- Document recurring issues and recommend updates to knowledge base articles.
- Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents.
Required Skills & Competencies
- Strong customer-service mindset with clear verbal communication skills.
- Basic understanding of telecommunications concepts (call routing, voicemail, softphone setup, PBX basics).
- Ability to follow scripts, troubleshooting guides, and procedural checklists.
- Comfort working with ticketing platforms (ServiceNow, Zendesk, or similar).
- Ability to stay calm, patient, and professional under pressure.
- Skilled at multitasking in a high-volume call-center environment.
Preferred Experience
- Prior call-center or helpdesk support experience (1-3 years).
- Familiarity with Microsoft Teams Phone, Avaya, Cisco, or other enterprise voice systems.
- Experience supporting state or public-sector technology environments.
- Knowledge of basic networking fundamentals (LAN/WAN, Wi-Fi troubleshooting).