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Telecom Voice Manager Jobs (NOW HIRING)

... Operations Voice Manager to join our team supporting DISA JSP ETM in Arlington, VA. REQUIRED ... VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or ...

... VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or ... Overseeing and managing all aspects of the team supporting voice services for JSP supported ...

We are seeking an Operations Voice Manager to join our team supporting DISA JSP ETM in Arlington ... VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or ...

... VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or ... Overseeing and managing all aspects of the team supporting voice services for JSP supported ...

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Telecom Voice Manager information

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$40K

$93.3K

$133K

How much do telecom voice manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for telecom voice manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.
Telecom Voice Engineer

Telecom Voice Engineer

Staffingine LLC

Rolling Meadows, IL • On-site

Contractor

Posted 13 days ago

Be an early applicant


Job description

Job Title: Telecom Voice Engineer 
Job Location: Rolling Meadows - Illinois 
Job Type: Contract 

Job Description:  

Technical Skills Primary 

  • Deep expertise in Genesys Cloud architecture call routing and telephony integrations 

  • Demonstrated experience in MA voice system integrations and migrations 

  • Strong knowledge of SIP QoS VLANs and cloud telephony solutions 

  • Familiarity with Microsoft Teams Phone System Direct Routing SBC management and Cisco VoIP CUCM solutions 

  • Experience with contact center analytics and reporting tools 

  • Knowledge of hybrid telephony environments and cloud migration strategies 

  • Certifications such as Genesys Cloud Certified Professional GCPGC or Microsoft Teams Voice Engineer Expert 

  • Familiarity with regulatory compliance for voice systems eg E911 

  • Lead the assessment design and deployment of Genesys Cloud platforms during MA activities 

  • Evaluate legacy contact center infrastructures and recommend integration or migration strategies 

  • Configure and optimize Genesys Cloud applications routing and workforce management systems 

  • Manage and integrate telephony solutions with SIP trunks and cloud infrastructure 

  • Develop and implement call flow designs and routing strategies for operational continuity 

  • Serve as backup support for Microsoft Teams Phone System and Cisco Unified Communications Manager CUCM 

  • Assist with integration of hybrid communication environments as needed 

  • Collaborate with IT network and security teams to ensure Genesys Cloud integration aligns with broader infrastructure 

  • Provide technical expertise and training to internal stakeholders during MA projects 

Technical Skills Secondary Nice to have 

  • Project management and organizational skills 

  • Collaboration with vendors and service providers to address system issues 

Soft Skills 

  • Excellent analytical and problem-solving skills 

  • Strong verbal and written communication abilities