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Telecom Switch Technician Jobs (NOW HIRING)

Smart City Telecom

The manager supervises the Central Office technician team, sets work priorities, maintenance ... Minimum of 7 years of telecom switching/SONET transport experience, including at least 2 years ...

Smart City Telecom

NY · On-site

The manager supervises the Central Office technician team, sets work priorities, maintenance ... Minimum of 7 years of telecom switching/SONET transport experience, including at least 2 years ...

The Lioce Group

Telecom Technician

Huntsville, AL · On-site

Telecom Technician The The Lioce Group and Interconnect Systems (ISC) has been selling and ... Install and maintain network racks, patch panels, switches, routers, and related equipment.

The Lioce Group

Telecom Technician

Huntsville, AL · On-site

Telecom Technician The The Lioce Group and Interconnect Systems (ISC) has been selling and ... Install and maintain network racks, patch panels, switches, routers, and related equipment.

The Lioce Group

Telecom Technician

Huntsville, AL · On-site

$22 - $28/hr

Telecom Technician The The Lioce Group and Interconnect Systems (ISC) has been selling and ... Install and maintain network racks, patch panels, switches, routers, and related equipment.

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Telecom Switch Technician information

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How much do telecom switch technician jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for telecom switch technician in the United States is $35.30, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $41.73 per hour, depending on experience, location, and employer.

What does a telecom switch technician do?

A Telecom Switch Technician is responsible for installing, maintaining, and repairing telecommunications switching equipment. They ensure that telephone and data networks operate smoothly by monitoring switches, troubleshooting issues, and performing upgrades. Their work may involve both hardware and software components, including digital and analog systems. Telecom Switch Technicians often work for telecommunications providers and may be required to be on call to address urgent network problems.

What skills and qualifications are needed to be a telecom switch technician?

To thrive as a Telecom Switch Technician, you need a solid understanding of telecommunications systems, electronics, and network protocols, often backed by an associate degree or relevant technical certification. Familiarity with switch programming, diagnostic tools, and systems like Alcatel-Lucent, Cisco, or Ericsson platforms is typically required. Strong problem-solving skills, attention to detail, and the ability to communicate technical issues clearly make candidates stand out. These skills ensure reliable network operations, quick issue resolution, and effective maintenance of critical communication infrastructure.

What challenges do telecom switch technicians face when maintaining and troubleshooting network switches?

Telecom Switch Technicians often encounter challenges such as diagnosing complex network faults, working under time pressure during service outages, and keeping up with rapidly evolving switch technologies. They must be adept at interpreting technical schematics and logs to pinpoint issues, sometimes during off-hours or emergency situations. Additionally, collaboration with network engineers and field technicians is essential to coordinate repairs and minimize downtime. Staying updated on new equipment and software upgrades is also crucial to perform effectively in this role.

Are telecom switch technicians in demand?

Telecom switch technicians are in steady demand due to ongoing upgrades and maintenance of telecommunications infrastructure. They need technical skills, knowledge of switching systems, and often certifications, with employment opportunities available in telecom companies, service providers, and network installation firms.
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Telecom Switch Technician jobs near you
Infographic showing various Telecom Switch Technician job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $73,427 per year, or $35.3 per hour.

Telecommunications Switch Technician

Dover, DE • On-site

Leader Communications Inc
IT Services • 201 - 500 employees
Learn more about Leader Communications Incexternal

Full-time

Re-posted 27 days ago

Job description

Position comes with a $1000 sign-on bonus. 

Position Summary

The Telecommunications Switch Technician will provide operation and maintenance (O&M) support for the Base Telephone System and cable plant at Dover AFB, DE. Service support includes but is not limited to the following: Customer Service (telephone), Switchboard Operations, Inside Plant, and Outside Plant (Cable). Administer projects from start to finish, ensuring that BTS installation jobs are completed on time and within budget. 

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance and a Delaware state driver’s license in order to be retained in the position.

Duties & Responsibilities

  • Knowledge of telecommunications industry services, solutions and trends.
  • Operate and maintain the base Voice Switching System (VSS) IAW Original Equipment Manufacturer (OEM) procedures.
  • Strong and effective written and verbal communication skills coupled with excellent interpersonal and team skills. Excellent leadership and management skills.
  • Must be able to read and interrupt blueprints, engineering specifications for telecommunications voice and data requirements. Also have the ability to use a high degree of independent judgment to make sound decisions to keep the project on track.
  • Understand technical documents, architectural plans, floor plans, site survey reports, test plans, schedules, procedures and acceptance test reports, equipment performance, operational test and feedback to the proper individuals/departments.
  • Configuration management to evaluate proposed changes/upgrades to the infrastructure (hardware/software).
  • Manage troubleshooting and resolution of voice/data communication installations, upgrades and problems across the enterprise.
  • Operate and maintain the base Voice Switching System (VSS) IAW Original Equipment Manufacturer (OEM) procedures.
  • Operate and maintain the base VoIP Communications manager and VoIP to TDM Gateway IAW Original Equipment Manufacturer (OEM) procedures.
  • Perform software functions and translations for any trunk or circuit configuration required by on-base systems or users; perform adds, moves, changes, deletes, and query of a circuit or system data; and provide directory assistance information, service orders, trouble assistance, records administration, and billing as a function of switch operation.
  • Perform Monthly Maintenance including Periodic Maintenance Inspections (PMI) testing and documentation of the telephone switch backup power system.
  • Perform semi-annual traffic measurement and analysis within system capabilities and limitations, and perform analysis and studies on the base switching system.
  • Must be detail and safety oriented.

Education & Experience Requirements

  • High School diploma or Associate's degree or vocational training, or military experience in electronics, telecommunications, or network. 
  • 3 years minimum qualified practical field experience specific to switch maintenance and ISP/OSP
  • 3+ years experience with secure VoIP and Avaya technologies
  • Comp TIA Security+ Certification required.

Skill & Certification Requirements

  • CAT 3, 5, 5E and 6 wiring 
  • Avaya and Cisco Software and Routing 
  • Comp TIA Security+ Certification required.
  • Computer skills; TMS, CVC, CAIRS, SharePoint, and Microsoft Office Suite.
  • Confined Space Certification required.
  • Experience with Routers, Switches and HUBs, operation and maintenance of the base Voice Switching System (VSS) with the latest software version.
  • Experience in set-up and the installations of telecom closets, but not limited to installation of rack equipment, ladder rack, cable management hardware, terminations and verification of premise wiring.
  • Able to establish implementation plans for PBX/Voice Mail installations.
  • Inside/Outside Plant
  • Familiar with GPS technology.
  • Proficient in troubleshooting techniques.
  • Able to attain confined space certification, and experience working in confined spaces (manholes) preferred.
  • Not required to lift more than 50lbs.
  • Position requires sitting, standing, and keeling for long periods of time. (Heavy Work)
  • LCI is an Equal Opportunity Employer/Veterans/Disabled


Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com