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Telecom Support Technician Jobs (NOW HIRING)

INNO4

STAFF AUG Level 2 Support Technician

Newton, IA

$25 - $30/hr

This role serves as the primary onsite "smart hands" resource supporting enterprise infrastructure teams, including network, server, telecom, and security operations. The technician is responsible ...

KCI / Fidelis Technology Staffing

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Telecom Data Center Power Technician

Tampa, FL · On-site

Telecom DC Power Technician Tampa, FL and surrounding market (Multiple Sites) Day Shift -- 8:00 AM ... This role will support both OSP and ISP environments, including data centers, communications ...

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How much do telecom support technician jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for telecom support technician in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Support Technician, and why are they important?

To thrive as a Telecom Support Technician, you need a solid understanding of telecommunications systems, troubleshooting skills, and often a relevant associate degree or technical certification such as CompTIA Network+. Familiarity with diagnostic tools, networking hardware, VoIP systems, and ticketing platforms like ServiceNow is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are vital soft skills for this role. These skills ensure efficient resolution of technical issues, minimize service disruptions, and maintain high customer satisfaction in telecom environments.

What are some common challenges faced by Telecom Support Technicians, and how can they be addressed?

Telecom Support Technicians often encounter challenges such as troubleshooting complex network issues, managing multiple customer requests simultaneously, and keeping up with rapidly evolving technologies. To address these, technicians benefit from strong problem-solving skills, ongoing technical training, and effective time management. Collaborating closely with other IT and engineering teams can also help resolve issues more efficiently, while clear communication with customers ensures expectations are managed and solutions are understood.

What are Telecom Support Technicians?

Telecom Support Technicians are professionals who install, maintain, and troubleshoot telecommunications equipment and systems. Their responsibilities often include configuring phone lines, internet connections, and networking hardware for businesses and homes. They also address technical issues, perform routine maintenance, and provide customer support to ensure reliable communication services. Telecom Support Technicians typically work for telecommunications companies, IT service providers, or large organizations with complex communication infrastructures.
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What job categories do people searching Telecom Support Technician jobs look for? The top searched job categories for Telecom Support Technician jobs are:
Telecom Support Technician jobs near you
FIELD SUPPORT TECHNICIAN

FIELD SUPPORT TECHNICIAN

Infrastructure Networks, Inc

Midland, TX • On-site

$18.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Type
Full-time
Description
As iNet continues to expand across the Permian Basin, we're hiring Field Support Technicians to support the deployment and maintenance of advanced connectivity solutions. This field-based role offers paid training, a structured 90-day Short Service Employee (SSE) onboarding period, and a clear path to full Technician status with potential compensation growth. Relocation support or housing assistance is available for qualified candidates outside the local area.
Veterans are strongly encouraged to apply.
Key Responsibilities
  • System Deployment: Install, align, and commission RF and satellite systems including Starlink, LTE, VSAT, and point-to-point/multipoint wireless networks.
  • Cable & Equipment Setup: Run, dress, and terminate various cable types (CAT5/6, RG6, LMR-600/400, Romex); mount antennas and configure field equipment.
  • Troubleshooting: Diagnose and repair connectivity issues across remote sites; ensure uptime and performance.
  • Digital Documentation: Use mobile tools/apps to log service notes, capture site photos, and complete job records.
  • Field Operations: Travel independently or in small teams to regional sites; uphold safety and compliance standards.

Requirements
  • Military background in communications or electronics (preferred)
  • 3+ years in telecom, wireless, IT networking, or related technical fields
  • Hands-on experience with LTE, satellite systems, and point-to-point radios
  • Familiarity with Ubiquiti, UniFi, Meraki, Starlink, OneWeb, and WeBoost technologies
  • Strong mechanical aptitude and proficiency with hand/power tools
  • Ability to work independently in remote environments with minimal supervision
  • Clear communication skills and professional field presence
  • SCADA and PLC experience is a plus

Pre-Employment Requirements
  • Valid driver's license and clean driving record
  • Drug and alcohol screening
  • Criminal and employment background check
  • Willingness to work overtime, weekends, and participate in shift/on-call rotations
  • Ability to work outdoors in oil & gas environments and lift up to 50 lbs. unassisted
  • Reliable attendance and safe driving to/from job sites (company vehicle provided)

What We Offer
  • Competitive hourly rate + overtime (1.5x after 40 hours/week)
  • Company vehicle with Samsara safety features
  • WEX fuel card
  • Safety and customer-specific training/certifications
  • Employee housing for qualified out-of-town hires
  • Relocation and housing assistance
  • Medical, dental, and vision coverage for employees and dependents
  • $50,000 paid life insurance
  • Annual bonus eligibility
  • Paid time off and holiday pay
  • 401(k) retirement plan
  • Employee referral program with cash incentives

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