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Telecom Supervisor Jobs in Atlanta, GA (NOW HIRING)

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Telecom Supervisor information

See Atlanta, GA salary details

$38.5K

$89.7K

$127.9K

How much do telecom supervisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for telecom supervisor in Atlanta, GA is $89,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $107,700.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Supervisor vs Telecom Technician?

AspectTelecom SupervisorTelecom Technician
CredentialsTypically requires a bachelor's degree in telecommunications, electronics, or related field; certifications like Cisco or CompTIA are commonUsually requires a high school diploma or technical certification; certifications like Cisco or CompTIA are also common
Work EnvironmentSupervises teams in office settings, field sites, or network operation centersWorks primarily in the field or on-site installing, repairing, and maintaining telecom equipment
Job ResponsibilitiesOversees telecom operations, manages staff, plans projects, ensures service qualityPerforms hands-on installation, troubleshooting, and maintenance of telecom systems

The main difference is that a Telecom Supervisor manages teams and oversees operations, while a Telecom Technician focuses on technical installation and repairs. Both roles require technical knowledge and certifications, but the supervisor has additional responsibilities in management and planning.

What are the typical challenges faced by a telecom supervisor when managing field teams?

Telecom Supervisors often oversee multiple field teams responsible for installation, maintenance, and repair of telecom infrastructure. One common challenge is coordinating schedules and resources to ensure timely project completion, especially when handling unexpected outages or emergencies. Additionally, maintaining clear communication between team members, clients, and upper management is crucial, as is ensuring strict adherence to safety and quality standards. Balancing administrative responsibilities with on-site supervision can also require strong organizational skills.

What are the key skills and qualifications needed to thrive as a telecom supervisor, and why are they important?

To thrive as a Telecom Supervisor, you need a solid background in telecommunications systems, network infrastructure, and team leadership, often supported by a degree in telecommunications or related field and relevant supervisory experience. Familiarity with industry-standard tools such as network management software, fiber optic testing equipment, and certifications like CompTIA Network+ or Cisco CCNA is typically required. Strong communication, problem-solving, and organizational skills help in effectively managing teams and coordinating complex projects. These skills and qualities ensure efficient network operations, timely project delivery, and high-quality service in a fast-evolving technical landscape.

What is a telecom supervisor?

Telecom Supervisors are professionals who oversee the installation, maintenance, and operation of telecommunications systems and teams. They manage technicians, ensure compliance with safety and industry standards, and coordinate projects involving phone, internet, and data networks. Their responsibilities also include troubleshooting system issues, scheduling staff, and communicating with clients or upper management. Strong leadership, technical expertise, and organizational skills are essential for success in this role.

What are popular job titles related to Telecom Supervisor jobs in Atlanta, GA?

For Telecom Supervisor jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Telecom Supervisor jobs in Atlanta, GA look for?

The top searched job categories for Telecom Supervisor jobs in Atlanta, GA are:

Telecom Supervisor jobs near you
Infographic showing various Telecom Supervisor job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $89,686 per year, or $43.1 per hour.

Managed Services Specialist - Telecom Expense Management

Vatic Outsourcing

Atlanta, GA • On-site

Full-time

Re-posted 21 days ago

Job description

Position: Managed Services Specialist (MSS)
Organization: Telecom Management Solutions (TMS)
Classification: Exempt
Reports to: Manager of Telecom Management Services
Summary: The MSS is a customer facing support position focused on the client's experience with the lifecycle of Telecom Managed Solutions. This includes invoice and inventory management, contract and vendor management, and reporting and business intelligence. The MSS is chartered with delivering consultative cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction.
Levels: MSS, MSS I, MSS II, Sr. MSS, Sr. MSS I, Sr. MSS II
Essential Functions and Qualifications:
  • Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc.
  • Account Management in serving as an extension of a client's team
  • Microsoft Office competency and fluency in Excel
  • Confidence in delivering in-person and web-meetings; to all levels/organizations of a client organization
  • Presenting to assigned clients their respective monthly "Performance and Opportunities Dashboard" and QBR's (Quarterly Business Reviews) & SBR's (Strategic Business Reviews) on a recurring basis
  • Managing large volumes of data in excel and application databases
  • Navigating carrier portals (wireline/wireless)

Preferred Competencies:
  • General knowledge of business finance - cost allocation, AP and GL process
  • Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)
  • General knowledge of enterprise system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR)
  • Reviewing, understanding, interpreting and managing carrier contracts
  • Knowledge of and understanding of pricing and benchmarking of telecom services
  • Understanding of SAAS structure, architecture, and security
  • C-Level presentation and interaction skills

Major Duties and Responsibilities:
  • Ensure 100% capture of client invoices for on-time processing
  • Perform invoice audit, review and approval within desired SLA for accuracy and AP/GL file run
  • Establish and maintain 100% telecom inventory integrity for each assigned client
  • Provide constant external feedback to clients on savings opportunities and best practices in Telecom Management
  • Complete monthly and/or quarterly customer account review (i.e. Performance & Opportunities Dashboard Review)
  • Provide timely, detailed and accurate reporting to external and internal audiences

Skills and Abilities
  • Ability to escalate effectively and manage vendors (both partners and non-partner vendors)
  • Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
  • Ability to work as a facilitator on project plans - implementations and installs/disconnects
  • Ability to leverage automation for efficiency and added customer benefit

Supervisory Responsibility: While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally.
Work Environment: This position is remote - work from home based. There is opportunity to work in office if desired.
Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, from 9:00 a.m. to 6:00 p.m EST.
Travel: Some travel (locally or in the US) may be required to perform the critical functions of the job or meet with the rest of the TMS team/company.
Required Education and Experience:
  • College Degree
  • 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries (depending upon MSS level at time of hire)

Additional Eligibility Qualifications: Job contingent upon a background check
EEO Statement: It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.
Vatic's policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice.

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