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Network Operations Jobs in Atlanta, GA (NOW HIRING)

Insight Global

Network Operations Lead

Atlanta, GA · Hybrid

Reporting to the Manager of Network Operations, this individual will be responsible for overseeing day-to-day network operations, ensuring high availability and performance of all network ...

Rivian

Engineer, Network Operations Center

Atlanta, GA · On-site

$29.91 - $33.23/hr

Role Summary Rivian's Network Operation Center is responsible for remotely maintaining Rivian's charging network. We are looking for a Network Operations Center Engineer who will work cross ...

Monitise

Money Network Operations Director

Alpharetta, GA · On-site

$111K - $188K/yr

Job Title Money Network Operations Director What does a successful Money Network Operations Directordo at Fiserv? As aMoney Network Operations Director, you will own key operational workflows and ...

Rivian

Team Lead Network Operations Control

Atlanta, GA · On-site

$71K - $89K/yr

Role Summary Looking for a high-energy, technically proficient NOC Supervisor Shift Lead in Rivian's Charging Network Operations Center (NOC). In this role, you won't just be "watching screens"-- you ...

InComm Payments

Network Engineer I

Atlanta, GA · On-site

About the Network Operations Center (NOC) The Network Operations Center serves as the front line of Network Engineering and is responsible for monitoring network health, responding to alerts ...

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Network Operations information

See Atlanta, GA salary details

$48.6K

$114.7K

$155.3K

How much do network operations jobs pay per year?

As of Sep 8, 2026, the average yearly pay for network operations in Atlanta, GA is $114,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $154,800.00 per year, depending on experience, location, and employer.

What is network operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

What are the key skills and qualifications needed to thrive in network operations?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What are some common challenges faced in a network operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

How to get into network operations?

To enter network operations, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Gaining experience with networking protocols, Cisco or CompTIA certifications, and familiarity with network monitoring tools can improve job prospects. Strong problem-solving skills and the ability to work in a fast-paced environment are also important.

Is networking a high paying job?

Network operations roles often offer competitive salaries, especially for professionals with certifications like Cisco CCNA or CCNP and experience with network infrastructure, security, and troubleshooting. Salaries vary based on location, experience, and industry, but networking jobs generally provide good compensation compared to many other IT roles.

What do network operations do?

Network operations professionals manage and monitor computer networks to ensure reliable connectivity, security, and performance. They configure network hardware, troubleshoot issues, and implement updates using tools like network management systems and protocols, often working in 24/7 environments to maintain continuous service.

What are the most commonly searched types of Network Operations jobs in Atlanta, GA?

The most popular types of Network Operations jobs in Atlanta, GA are:

What are popular job titles related to Network Operations jobs in Atlanta, GA?

For Network Operations jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Network Operations jobs in Atlanta, GA look for?

The top searched job categories for Network Operations jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Network Operations jobs?

Cities near Atlanta, GA with the most Network Operations job openings:

Network Operations jobs near you
Infographic showing various Network Operations job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $114,711 per year, or $55.1 per hour.

Network Operations Lead

Insight Global

Atlanta, GA • Hybrid

Full-time

Re-posted 4 days ago

Job description

Overview

The Network Tech Lead will serve as the technical lead and operational steward of enterprise-wide network services across 75+ office locations, including HQ and remote sites. Reporting to the Manager of Network Operations, this individual will be responsible for overseeing day-to-day network operations, ensuring high availability and performance of all network infrastructure (LAN/WAN/WiFi/AV), and leading the team in alignment with modern standards, automation, observability, and infrastructure maturity goals. This role requires strong hands-on expertise, team mentoring capabilities, operational rigor, and experience across both on-prem and cloud networking environments (Azure/AWS).


Responsibilities
Key Responsibilities:
  • Provide day-to-day leadership and mentoring for the Network Operations team, including senior and junior engineers.
  • Serve as the primary escalation point for complex networking issues and lead root cause analysis for major incidents.
  • Drive the adoption of SOPs and enforce process consistency, quality reviews, and audit trails in line with the organization’s operational maturity goals (Levels 1–5).
  • Collaborate with the Network Architect to convert design and strategy into actionable implementation and monitoring plans.
  • Own network observability and proactive alerting across all devices—leveraging tools like Cisco Meraki, ThousandEyes, and ServiceNow for automated incident creation.
  • Ensure consistent monitoring of WiFi, AV systems, and conference rooms; respond to and remediate issues proactively before business impact.
  • Coordinate site-wide upgrades of legacy Cisco Catalyst gear to Meraki-compliant appliances to improve observability and supportability.
  • Conduct regular WiFi site surveys and follow through with remediation plans in collaboration with site stakeholders.
  • Lead the rollout of network automation scripts for common tasks such as configuration backups, firmware checks, and change validations.
  • Champion the integration of alerting platforms with ServiceNow for seamless incident management workflows.
  • Support planning and readiness activities for the Global NOC initiative, ensuring full playbook coverage and training paths for L1/L2 teams.
  • Collaborate closely with Cybersecurity to ensure VPNs, endpoint compliance, and secure networking principles are followed.
  • Provide training, peer reviews, and promote a continuous learning culture within the NetOps team.
  • Participate in vendor evaluations and coordinate with procurement and Cumberland for Cisco contract renewals and equipment acquisition.
Key Performance Indicators (KPIs):
  • % Network uptime across all office locations (target: ≥99.95%)
  • Time to resolution for high/critical severity network incidents (target: <1 hour)

Qualifications
Education:
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (required)
  • Cisco Certified Network Professional (CCNP) or equivalent (required)
  • Azure Network Engineer Associate or AWS Advanced Networking (preferred)
  • ITIL v4 Foundation Certification (preferred)
Experience:
  • 7+ years of hands-on experience in enterprise network operations
  • 3+ years in a team leadership or technical lead capacity
  • Experience with Cisco Meraki, Catalyst switches, firewalls, routers, and access points
  • Experience with ThousandEyes, ServiceNow integrations, and enterprise monitoring tools
  • Experience in hybrid cloud networking (Azure Virtual Networks, NSGs, VPN Gateway, AWS VPC)
  • Demonstrated success in mentoring engineers and improving team performance
  • Strong familiarity with AV & conference room infrastructure and network requirements
Technical Skills:
  • Routing & Switching (BGP, OSPF, VLANs, STP)
  • Cisco Meraki Dashboard & APIs
  • ThousandEyes deployment and monitoring configuration
  • Network Automation using Python, PowerShell, or Ansible
  • VPNs, SD-WAN, Firewall rules, Load Balancers
  • WiFi Site Survey tools (Ekahau or similar)
  • Network monitoring platforms (SolarWinds, PRTG, etc.)
  • Azure/AWS networking services (VNet, ExpressRoute, Virtual WAN, Transit Gateway)
Soft Skills & Attributes:
  • Strong technical and operational leadership
  • Ability to influence without authority across peer teams
  • Proven communication skills to interact with engineers, managers, and senior leadership
  • Detail-oriented with a focus on quality, process, and continuous improvement
  • Ability to multitask and prioritize in a dynamic, fast-paced environment
  • Passion for mentoring and coaching others
Need to Have:
  • Proven experience with Cisco Meraki and ThousandEyes
  • Demonstrated success in technical leadership and mentoring
  • Strong knowledge of enterprise networking best practices and standards
  • Experience building and maintaining automation for network tasks
  • Hands-on experience with cloud networking (Azure or AWS)
  • Strong collaboration skills and cross-functional team experience
Nice to Have:
  • Experience with global NOC setup or Tier 1/2 playbooks
  • Familiarity with AV/conference room infrastructure support
  • Cisco DNA Center or SD-WAN experience
  • ITIL process maturity or process improvement initiatives
  • Experience working with ServiceNow for automated alert-to-incident integrations
  • Experience participating in vendor contract negotiations and hardware lifecycle planning
Qualifications:Education:
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (required)
  • Cisco Certified Network Professional (CCNP) or equivalent (required)
  • Azure Network Engineer Associate or AWS Advanced Networking (preferred)
  • ITIL v4 Foundation Certification (preferred)
Experience:
  • 7+ years of hands-on experience in enterprise network operations
  • 3+ years in a team leadership or technical lead capacity
  • Experience with Cisco Meraki, Catalyst switches, firewalls, routers, and access points
  • Experience with ThousandEyes, ServiceNow integrations, and enterprise monitoring tools
  • Experience in hybrid cloud networking (Azure Virtual Networks, NSGs, VPN Gateway, AWS VPC)
  • Demonstrated success in mentoring engineers and improving team performance
  • Strong familiarity with AV & conference room infrastructure and network requirements
Technical Skills:
  • Routing & Switching (BGP, OSPF, VLANs, STP)
  • Cisco Meraki Dashboard & APIs
  • ThousandEyes deployment and monitoring configuration
  • Network Automation using Python, PowerShell, or Ansible
  • VPNs, SD-WAN, Firewall rules, Load Balancers
  • WiFi Site Survey tools (Ekahau or similar)
  • Network monitoring platforms (SolarWinds, PRTG, etc.)
  • Azure/AWS networking services (VNet, ExpressRoute, Virtual WAN, Transit Gateway)
Soft Skills & Attributes:
  • Strong technical and operational leadership
  • Ability to influence without authority across peer teams
  • Proven communication skills to interact with engineers, managers, and senior leadership
  • Detail-oriented with a focus on quality, process, and continuous improvement
  • Ability to multitask and prioritize in a dynamic, fast-paced environment
  • Passion for mentoring and coaching others
Need to Have:
  • Proven experience with Cisco Meraki and ThousandEyes
  • Demonstrated success in technical leadership and mentoring
  • Strong knowledge of enterprise networking best practices and standards
  • Experience building and maintaining automation for network tasks
  • Hands-on experience with cloud networking (Azure or AWS)
  • Strong collaboration skills and cross-functional team experience
Nice to Have:
  • Experience with global NOC setup or Tier 1/2 playbooks
  • Familiarity with AV/conference room infrastructure support
  • Cisco DNA Center or SD-WAN experience
  • ITIL process maturity or process improvement initiatives
  • Experience working with ServiceNow for automated alert-to-incident integrations
  • Experience participating in vendor contract negotiations and hardware lifecycle planning
Education:UNAVAILABLEEmployment Type: FULL_TIME

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