A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native ... Support field technicians and internal teams with service activation, provisioning, and technical ...
A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native ... Support field technicians and internal teams with service activation, provisioning, and technical ...
Informatica Developer
$51.50 - $67.75/hr
... require telecom IT BSS/OSS development experience - Good understanding of BSS/OSS data, specifically Billing, Customer Care, Plant Inventory, Ordering, Provisioning etc. - Experience with Data ...
Informatica Developer
$51.50 - $67.75/hr
... require telecom IT BSS/OSS development experience - Good understanding of BSS/OSS data, specifically Billing, Customer Care, Plant Inventory, Ordering, Provisioning etc. - Experience with Data ...
Senior Telecommunications Engineer
Highland Park, TX · On-site
$90 - $120/hr
Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments. * Collaborate closely with the ...
New
Senior Telecommunications Engineer
Highland Park, TX · On-site
$90 - $120/hr
Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments. * Collaborate closely with the ...
New
Sr Specialist Member of Technical Staff - AI Automation & Telecom Systems Integration
Dallas, TX · On-site
$128K - $192K/yr
This role combines software engineering, systems integration, network automation, and telecom ... Knowledge of network provisioning, activation, assurance, inventory, and orchestration workflows.
Sr Specialist Member of Technical Staff - AI Automation & Telecom Systems Integration
Dallas, TX · On-site
$128K - $192K/yr
This role combines software engineering, systems integration, network automation, and telecom ... Knowledge of network provisioning, activation, assurance, inventory, and orchestration workflows.
Senior Accountant
Dallas, TX · Remote
$74K - $111K/yr
Telecom Invoice Audit & Processing * Review, audit, validate, and process monthly invoices from ... Manage user provisioning, de-provisioning, security roles, and system access reviews. * Ensure ...
Senior Accountant
Dallas, TX · Remote
$74K - $111K/yr
Telecom Invoice Audit & Processing * Review, audit, validate, and process monthly invoices from ... Manage user provisioning, de-provisioning, security roles, and system access reviews. * Ensure ...
Lead- Assurance
Plano, TX · On-site
$120K - $140K/yr
Telecom & Network Assurance Validation • Validate network monitoring and fault management systems ... Provisioning Systems o Ticketing Platforms • Test integrations with platforms such as: o ...
New
Lead- Assurance
Plano, TX · On-site
$120K - $140K/yr
Telecom & Network Assurance Validation • Validate network monitoring and fault management systems ... Provisioning Systems o Ticketing Platforms • Test integrations with platforms such as: o ...
New
Project Manager
Dallas, TX · On-site
This role requires a strong understanding of telecom concepts-such as fiber build deployments, circuit provisioning, and network operations-alongside the ability to interpret and manage financial ...
Project Manager
Dallas, TX · On-site
This role requires a strong understanding of telecom concepts-such as fiber build deployments, circuit provisioning, and network operations-alongside the ability to interpret and manage financial ...
Network VoIP Support Engineer
Dallas, TX · On-site
$50K - $75K/yr
Escalate advanced issues to senior telecom engineers when appropriate * Maintain ticket SLAs with ... Provision phones, extensions, voicemail, call flows, and SIP trunk configs * Manage and prioritize ...
Posted today
Quick apply
Network VoIP Support Engineer
Dallas, TX · On-site
$50K - $75K/yr
Escalate advanced issues to senior telecom engineers when appropriate * Maintain ticket SLAs with ... Provision phones, extensions, voicemail, call flows, and SIP trunk configs * Manage and prioritize ...
Posted today
System Integration Technical Specialist
Plano, TX · On-site
$117K - $139K/yr
Create an Order Capture Worksheet (OCW) with detailed provisioning information. Produce detailed ... Configuring telecom and data equipment in complex networks and providing end-to-end solutions;
System Integration Technical Specialist
Plano, TX · On-site
$117K - $139K/yr
Create an Order Capture Worksheet (OCW) with detailed provisioning information. Produce detailed ... Configuring telecom and data equipment in complex networks and providing end-to-end solutions;
System Integration Technical Specialist
Plano, TX · Remote
$117K - $139K/yr
Create an Order Capture Worksheet (OCW) with detailed provisioning information. Produce detailed ... Configuring telecom and data equipment in complex networks and providing end-to-end solutions;
System Integration Technical Specialist
Plano, TX · Remote
$117K - $139K/yr
Create an Order Capture Worksheet (OCW) with detailed provisioning information. Produce detailed ... Configuring telecom and data equipment in complex networks and providing end-to-end solutions;
GCP Cloud Infra Engineer
Dallas, TX · On-site
$55.25 - $73.75/hr
... Automate provisioning of networks and access (Organization, Routes/Firewalls, IAM, Policy). Qualifications : Required : • Telecom Domain is must • Implementation experience with identity ...
GCP Cloud Infra Engineer
Dallas, TX · On-site
$55.25 - $73.75/hr
... Automate provisioning of networks and access (Organization, Routes/Firewalls, IAM, Policy). Qualifications : Required : • Telecom Domain is must • Implementation experience with identity ...
GCP Spanner Data Engineer
Richardson, TX · On-site
$104K - $124K/yr
A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native ... provisioning Monitor pipeline health, optimize costs, and troubleshoot production issues Mentor ...
GCP Spanner Data Engineer
Richardson, TX · On-site
$104K - $124K/yr
A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native ... provisioning Monitor pipeline health, optimize costs, and troubleshoot production issues Mentor ...
Data Circuit Manager
Plano, TX · On-site
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Quick apply
Data Circuit Manager
Plano, TX · On-site
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager (Korean Bilingual)
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager (Korean Bilingual)
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Quick apply
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager (Korean Bilingual)
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager (Korean Bilingual)
Plano, TX · On-site
$6.1K/mo
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Data Circuit Manager
Plano, TX · On-site
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Quick apply
Data Circuit Manager
Plano, TX · On-site
Circuit Provisioning: Order point-to-point, MPLS, DIA, VPN, and Satellite network circuits ... Strong hands-on experience in telecom/network invoicing, billing management, and financial price ...
Telecom Provisioning information
What does a telecom provisioning do?
In a Telecom Provisioning position, your day-to-day tasks typically involve processing service orders, configuring and activating network services, troubleshooting provisioning issues, and collaborating closely with internal teams such as engineering and customer support. You may also coordinate directly with external vendors or clients to clarify requirements and confirm service delivery timelines. Attention to detail is important, as accuracy in documentation and configuration helps prevent service interruptions. This role often offers a fast-paced environment with opportunities to learn about emerging telecom technologies and grow into more advanced technical or project management positions.
What is a telecom provisioning?
A Telecom Provisioning job involves managing the setup, activation, and configuration of telecom services such as phone lines, internet connections, and network resources. Professionals in this role coordinate with service providers, ensure accurate service fulfillment, and troubleshoot provisioning issues. They often work with internal teams and external vendors to ensure smooth and timely deployment. Strong attention to detail and knowledge of telecom systems are essential for success in this role.
What are the key skills and qualifications needed to thrive in telecom provisioning, and why are they important?
To thrive in Telecom Provisioning, you need a solid grasp of telecommunications networks, attention to detail, and a background in IT or related technical fields. Familiarity with order management systems, provisioning software (such as OSS/BSS), and commonly-required certifications like CompTIA Network+ or Cisco CCNA are often valuable. Excellent communication, time management, and problem-solving skills help you coordinate efficiently between technical teams and clients. These competencies are crucial for ensuring accurate service delivery, minimizing downtime, and providing excellent customer service in a dynamic technical environment.

Full-time
Posted 4 days ago
Job description
Overview: Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A "Great Place To Work® Certified™" company, Prodapt employs over 5,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
Role:As a Process Associate Specialist/CSR, you will support field technicians and internal teams with service activation, troubleshooting, and technical support activities. You will work across multiple applications and systems to help ensure successful installation, migration, and restoration of customer services. You will also provide real-time support through inbound calls and chats, helping technicians resolve service-related issues efficiently and accurately.
Responsibilities
Key Responsibilities:
- Support field technicians and internal teams with service activation, provisioning, and technical troubleshooting.
- Handle inbound calls and chats from technicians and internal work groups in a professional and efficient manner.
- Assist with service installations, migrations, restorations, and outage-related activities.
- Provide real-time guidance and troubleshooting support during customer service activation.
- Work across multiple systems and applications to review, update, and complete service-related tasks.
- Help resolve technical issues impacting successful service delivery.
- Support service restoration activities including ONT changes, activations, and provisioning support.
- Maintain accurate documentation and follow established operational procedures.
- Collaborate with cross-functional teams to ensure timely issue resolution and customer satisfaction.
Requirements
Requirements / Qualifications:
- High school diploma or GED required; Associate degree or technical certification preferred.
- 1+ years of experience in technical support, customer service, call center, or telecom operations preferred.
- Strong troubleshooting, problem-solving, and multitasking skills in a fast-paced environment.
- Ability to handle inbound calls and chats professionally while working across multiple systems and applications.
- Basic knowledge of telecommunications, internet, networking, or technical support concepts preferred.
- Strong verbal and written communication skills with excellent customer service abilities.
- Ability to work independently, maintain accurate documentation, and collaborate effectively within a team environment.
About Prodapt
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