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Telecom Operations Manager Jobs in Memphis, TN (NOW HIRING)

INSPYR Solutions

QAD Consultant

Collierville, TN · On-site

This role sits in IT, helping translate operational needs into system solutions while also managing ... TELECOM Information collected and processed through your application with INSPYR Solutions ...

Hubbell Incorporated

Warehouse Associate

Olive Branch, MS · On-site

$14.25 - $17/hr

Strong knowledge of receiving processes, inventory management, and warehouse operations ... Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell ...

Hubbell Incorporated

Warehouse Associate

Olive Branch, MS · On-site

$14.25 - $17/hr

Strong knowledge of receiving processes, inventory management, and warehouse operations ... Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell ...

Congruex

Project Estimator, OSP Engineering

Memphis, TN · Remote

... telecom clients, and you will make meaningful contributions to the company's success through ... Develop and manage project estimates for OSP engineering, design, and utility coordination projects ...

Hubbell Incorporated

CNC Operator

Olive Branch, MS · On-site

$18.50 - $25/hr

Monitoring machine operations and adjusting for optimal results * Inspecting and measuring finished ... managing power across a wide range of industries and applications. Our vertical market solutions ...

Hubbell Incorporated

General Laborer

Olive Branch, MS · On-site

$14.25 - $18/hr

Job Overview The General Laborer plays a vital role in supporting job site operations by preparing ... managing power across a wide range of industries and applications. Our vertical market solutions ...

Hubbell Incorporated

CNC Operator

Olive Branch, MS · On-site

$18.50 - $25/hr

Monitoring machine operations and adjusting for optimal results * Inspecting and measuring finished ... managing power across a wide range of industries and applications. Our vertical market solutions ...

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Showing results 21-40

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Memphis, TN

Telecom Operations Manager information

See Memphis, TN salary details

$27.3K

$55.9K

$104.5K

How much do telecom operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for telecom operations manager in Memphis, TN is $55,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $68,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What job categories do people searching Telecom Operations Manager jobs in Memphis, TN look for? The top searched job categories for Telecom Operations Manager jobs in Memphis, TN are:
What cities near Memphis, TN are hiring for Telecom Operations Manager jobs? Cities near Memphis, TN with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you

Spec, Infra Support Srvcs II

Quest Diagnostics

Memphis, TN • On-site

Full-time

Posted 27 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories

Job description


This position is an on-site role and will require 5 days on-site specifically at Quest's Memphis, TN lab location.
This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management.
Responsibilities
Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments:
  • Troubleshoot technical problems and issues in the Field; perform root cause analysis and report findings to Management.
  • Perform regular maintenance and backups to all systems in the business units and manage storage according to the defined data retention policies.
  • Monitor, troubleshoot and resolve all tickets routed to designated Service Center Assignment Groups according to the established SLA.
  • Perform IMAC's all systems as applicable
  • Perform maintenance, patches and updates to all systems in a timely manner.
  • Monitor and track system maintenance and performance according to SOP's
  • Manage change to the environment via Service Center change control.
  • Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
  • Provide clear, regularly scheduled Management Reports and Metrics that evaluate systems and performance against SLA's via standard products including HP Service Manager and Clarity.
  • Participate and provide direction for the Regional Field IT Support function, identifying and communicating short-, medium-, and long-term goals.

Project Leadership:
  • Execute small engineering projects including implementation services, effective customer engagement and communication
  • Collaborate with corporate engineering teams on project solutions and problem solving.
  • Assure the provision of superior technical support to customers by seeking regular formal input into projects, ensuring adequate preparation and communication for all changes.

Asset Management:
  • Manage inventory, including acquisition and disposal of all IT related equipment according to policies.
  • Assist in coordination of asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals.
  • Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit.

Audit:
  • Must maintain knowledge and compliance of all CAP (IT specific) and other regulatory requirements, assist in maintaining all relevant documentation to support various audits; may assist in executing corrective actions regarding audit findings.

Other
  • On call coverage as needed
  • May perform other duties as assigned
  • Demonstrates a level of understanding that fully meets the requirements of this skill area, attained by # of years, evidence of related successful project completion and size.
  • Works under routine direction. Uses minor discretion in resolving problems or inquiries. Works without frequent reference to others. Excellent time management and organizational skills required.
  • Interacts with and may influence immediate team members. May have some interactions with vendor suppliers and service partners. May have more influence in own domain.
  • Performs a range of varied work activities at an Intermediate Level. Contributes to routine problem resolution.

Qualifications
Required Work Experience:
  • 2-4 years experience

Preferred Work Experience:
  • Experience in a Clinical Laboratory environment desired

Knowledge:
  • Skilled knowledge in at least 2 of the IT Disciplines (LAN/WAN, Desktop Support, Telecom, Imaging, LIS/BIS Systems)
  • Project management experience and knowledge

Skills:
  • Applies Intermediate Level methods, tools and applications. Demonstrates rational and organized approach to work
  • Identifies and negotiates own development opportunities.
  • Has a sufficient communication skill for effective dialogue with customers, suppliers, and service partners.
  • Is able to work in a team.
  • Is able to plan, schedule and mentor own work within short time horizons.
  • Absorbs technical information when presented systematically and applies it effectively.
  • Microsoft Office products - Word, Excel, PowerPoint, and Access.
  • Problem Management - Strong troubleshooting and problem solving skills
  • Demonstrated proficiency in verbal and written communications skills
  • Strong commitment to customer and employee satisfaction.
  • Experience working with customers, both internal and external.

Education
  • Bachelor's Degree or relevant work experience (Required)

Preferred Certifications:
  • CompTIA A+

Work Requirements
  • Travel Required - less than 25%

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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