Telecom Operations Manager Jobs in Maumelle, AR (NOW HIRING)

Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom provider serving the Mid-South. Recognized as one of Arkansas' Best Places to Work for five years running, we deliver world-class broadband fiber, telecom, video, and data center services.

With rapid growth and millions invested in advanced infrastructure, we now serve 197 communities and over 60,000 customers across six states. At Ritter Communications, our team combines cutting-edge technology with a customer-first mindset - and we're looking for talented individuals who share our passion for excellence and community impact.

General Summary: 

The Director of Enterprise Sales is responsible for the sale of company products and services to current and potential customers. Staffs, directs, and develops a sales team and provides leadership towards the achievement of maximum profitability and revenue growth in line with company vision and values. Calls on prospective customers via phone and in person. Develops long-term relationships and becomes the trusted advisor to the customer. Leads team in generating leads, creating sales and proposing complete solutions for prospects. 

Essential Job Functions: 

• Responsible for direct business solution sales for Ritter Communications;
• Generates leads, creates sales presentations and proposals, completes contracts and closes the sale, sets proper expectations to ensure delivery of services;
• Establishes and maintains relationships with top-tier business executives and community leaders;
• Represents Ritter Communications in various community committees and functions;
• Utilizes Sales Representative and Marketing & Sales Coordinator to identify business opportunities with both the established client base and with potential customers;
• Prepares a variety of reports outlining sales leads and prospects and all closed business sales;
• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed goals and objectives;
• Focuses on providing viable solutions to all customers;
• Provides input for market research and advertising activities to identify targeted customers; identifies the appropriate media for distribution of promotional information;
• Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required. 

Knowledge, Skills, and Abilities:                                                           

• Knowledge of telecommunications industry;
• Knowledge of telecom operations, technology, and equipment;
• Knowledge of business sales principles and practices;
• Knowledge of company products and services;
• Skill in operating various office equipment such as personal computer, various software programs, and telephone systems;
• Skill in oral and written communication;
• Skill in designing and delivering effective presentations and public speaking;
• Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner;
• Ability to demonstrate skills in leadership;
• Ability to organize and prioritize multiple work assignments;
• Ability to pay close attention to detail;
• Ability to make sound decisions using information at hand;
• Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record. 

Education and Experience: 

Bachelor’s degree in Sales Leadership, Marketing, or related field required with 3 to 5 years of experience in sales management.  Experience in Telecommunication and/or networking in a business environment preferred.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace. 

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!