You will also conduct safe and efficient operations and maintenance of various tools and equipment ... Inspect or test lines or cables, recording and analyzing test results, to assess transmission ...
You will also conduct safe and efficient operations and maintenance of various tools and equipment ... Inspect or test lines or cables, recording and analyzing test results, to assess transmission ...
Accountant for Niche Markets
Iowa City, IA · On-site
$40K - $55K/yr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa City, IA · On-site
$40K - $55K/yr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa City, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa City, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa City, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa City, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Senior Accountant
$64K - $80K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
Senior Accountant
$64K - $80K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
Senior Accountant
Iowa City, IA · On-site
$40K - $55K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
Senior Accountant
Iowa City, IA · On-site
$40K - $55K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
... and analyzing financial data and records. You'll ensure all financial reporting aligns ... This position will require the ability to work with multiple business units to acquire operational ...
... and analyzing financial data and records. You'll ensure all financial reporting aligns ... This position will require the ability to work with multiple business units to acquire operational ...
VP BPO Sales
Iowa, IA · Remote
Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...
VP BPO Sales
Iowa, IA · Remote
Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...
Accountant for Niche Markets
Iowa, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Accountant for Niche Markets
Iowa, IA · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position will require the ability to work with multiple business units to acquire operational ...
Senior Accountant
Iowa City, IA · On-site
$64K - $80K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
Senior Accountant
Iowa City, IA · On-site
$64K - $80K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
VP BPO Sales
Iowa, IA · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ...
VP BPO Sales
Iowa, IA · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ...
VP BPO Sales
Iowa, IA · Remote
Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...
VP BPO Sales
Iowa, IA · Remote
Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...
Senior Accountant
Iowa City, IA · On-site
$71K - $89K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
Senior Accountant
Iowa City, IA · On-site
$71K - $89K/yr
This position manages the operation of the accounting department by providing leadership, guidance ... analysis, preparation, and maintenance of financial records. You will lead other accounting ...
VP BPO Sales
Iowa, IA · On-site
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ...
VP BPO Sales
Iowa, IA · On-site
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Proficiency in CRM systems and sales analytics tools * Deep understanding of BPO operations, market ...
Call Center Training Instructor
Iowa City, IA · On-site
$49K - $65K/yr
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
Call Center Training Instructor
Iowa City, IA · On-site
$49K - $65K/yr
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
Call Center Training Instructor
Iowa City, IA · On-site
$49K - $65K/yr
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
Call Center Training Instructor
Iowa City, IA · On-site
$49K - $65K/yr
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
ISP - Technician
Cedar Rapids, IA · On-site
$20 - $32/hr
... in telecom facilities, ensuring customer specifications are met. The ISP Technician is essential ... Tests electrical systems to verify correct installation and operation * Inspects electrical systems ...
ISP - Technician
Cedar Rapids, IA · On-site
$20 - $32/hr
... in telecom facilities, ensuring customer specifications are met. The ISP Technician is essential ... Tests electrical systems to verify correct installation and operation * Inspects electrical systems ...
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
Quick apply
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
Call Center Training Instructor
$49K - $65K/yr
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
Call Center Training Instructor
$49K - $65K/yr
Work extensively with business partners and SMEs to perform needs analysis, develop learning ... operational excellence. * Develop assessments to measure and assess the effectiveness of the ...
Telecom Operations Analyst information
What is a telecom operations analyst?
Telecom Operations Analysts are professionals who manage, monitor, and optimize telecommunications systems within an organization. They analyze network performance, troubleshoot issues, and ensure that communication services such as voice, data, and video are running efficiently. These analysts often work with vendors, handle billing or cost analysis, and provide recommendations to improve telecom infrastructure. Their role is crucial for maintaining uninterrupted and cost-effective communication services.
What are the main challenges a telecom operations analyst faces when managing network performance and service reliability?
Telecom Operations Analysts often encounter challenges in proactively identifying and resolving network issues to maintain optimal performance and service reliability. They must analyze large volumes of network data, coordinate with cross-functional teams, and respond quickly to outages or service disruptions. Balancing the need for immediate problem-solving with ongoing process improvements can be demanding, but it's also a key part of the role’s dynamic environment. Strong communication and analytical skills help analysts effectively collaborate with engineers, vendors, and support teams to ensure seamless network operations.
What are the key skills and qualifications needed to thrive as a telecom operations analyst, and why are they important?
To thrive as a Telecom Operations Analyst, you need a solid understanding of telecommunications networks, data analysis, and problem-solving, typically backed by a degree in computer science, information technology, or a related field. Familiarity with network management tools, telecom billing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is often required. Strong analytical thinking, attention to detail, and effective communication skills help you interpret data and collaborate with cross-functional teams. These skills are essential for optimizing telecom operations, minimizing downtime, and ensuring efficient service delivery.
What is the difference between Telecom Operations Analyst vs Network Analyst?
| Aspect | Telecom Operations Analyst | Network Analyst |
|---|---|---|
| Required Credentials | Bachelor's in Telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+ | Bachelor's in Computer Science, Networking, or related; certifications like CCNA or CompTIA Network+ |
| Work Environment | Telecom service providers, corporate telecom departments, network operations centers | IT departments, network service providers, data centers |
| Employer & Industry Usage | Telecom companies, large corporations managing telecom infrastructure | IT firms, telecom companies, enterprise networks |
| Common Search & Comparison | Yes | Yes |
While both roles involve network and communication systems, Telecom Operations Analysts focus on managing telecom services, billing, and network performance specific to telecommunications providers. Network Analysts primarily handle network infrastructure, troubleshooting, and performance optimization across various IT environments. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and focus.
Is a telecom operations analyst entry level?
A telecom operations analyst role can be entry level or require some experience, depending on the employer. Entry-level positions typically require basic knowledge of telecommunications systems, data analysis, and relevant tools like Excel or network monitoring software. More advanced roles may require prior experience or certifications such as Cisco or CompTIA certifications.
What cities in Iowa are hiring for Telecom Operations Analyst jobs?
Cities in Iowa with the most Telecom Operations Analyst job openings:
Connection Specialist I, II or III
Sioux City, IA • On-site
ImOn Communications, LLC
• Telecommunications • 51 - 200 employees51 - 200 employees
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Job description
Description
Connection Specialist I, II or III
Location: Sioux City, Iowa
Department: Install
Employment Type: Full-Time
Connect Communities. Grow Your Career. Make an Impact.
At ImOn Communications, we're more than a technology provider, we're a team of people passionate about keeping our community connected. As a Connection Specialist you will install, operate, inspect, maintain, and service all ImOn's high speed data and digital phone equipment. You will also conduct safe and efficient operations and maintenance of various tools and equipment.
Schedule: Monday - Friday 8:00am - 5:00pm; including an on-call rotation schedule once trained.
What You'll Do
- Setup service for customers, installing, connecting or adjusting equipment.
- Test equipment to ensure proper functioning.
- Travel to customers' premises to install, maintain, repair electronic reception equipment or accessories.
- Measure signal strength at utility pole or customer premises, using electrical test equipment.
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
- Responsible for splicing of drops.
- Reading/interpreting splicing documents and installation prints
- Assisting with infrastructure maintenance
- Participate in the on-call rotation for both residential and commercial service.
What We're Looking For
- Strong communication and customer service skills
- A positive, professional attitude, even in challenging situations
- Technical curiosity and a willingness to learn
- Dependability and attention to detail
- Ability to work independently and as part of a team
- Comfortable working outdoors and at heights (ladder work, crawl spaces, etc.)
Requirements
Minimum Requirements
For all levels:
- High School degree or equivalent.
- Ability to go into the on-call schedule
- Ability to effectively communication with customers and coworkers.
- Demonstrated creativity and willingness to lead, take charge and offer opinions and direction.
- Ability to meet company training and safety certification standards
- Valid driver's license and a motor vehicle record that meets company requirements and permits the candidate to operate an ImOn branded vehicle.
Level I:
- No experience required
- Ability to demonstrate a strong work ethic and dependability
Level II:
- At least 2 years of telecommunication installation experience
- Understanding of all types of customer-premises equipment (CPE, Modems, Set Top Boxes, ONTs, routers), and their use
- Has successfully completed a Fiber to the Home (FTTH) install, or similar
- Experience with VoIP installations
Level III
- At least 3 years of telecommunication installation and service experience
- Understanding of voice & data networks
- Experience with installation of SMB Telecom Services
- Basic understanding of power levels
- Ability to execute service calls, as needed.
Why Join Our Team
Career Growth: Structured advancement with company-supported certifications.
Training & Development: Comprehensive onboarding and ongoing learning to help you build technical and leadership skills.
Work with Purpose: Help families, businesses, and communities stay connected through reliable, high-quality service.
Team Culture: Join a supportive group of professionals who value safety, collaboration, and doing things the right way.
Performance Recognition: Earn advancement and rewards based on your quality, efficiency, and customer satisfaction results.
ImOn will hook you up with Company Benefits:
- Competitive pay
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off (vacation, holidays, and sick days)
- Company-provided tools, uniforms, and vehicle for field roles
- Employee discounts on services and partner programs
- Wellness and employee assistance programs
Ready to Get Started?
If you're ready to take on a rewarding role that combines hands-on work, customer connection, and career growth, we'd love to hear from you.
Apply today and start building the network of tomorrow - with us.
www.ImOn.Net/Careers
ImOn Communications, LLC is an Equal Opportunity Employer
About ImOn Communications
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
51 - 200 Employees
Headquarters location
Cedar Rapids, IA, US
Year founded
2007